The Novotel Toronto Centre

Hotels
•
Novotel
8.8 (3024 reviews)
45 The Esplanade , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 3024 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
R
Rocco • couple • ca
8
2026-05-23 • via Nuitee
L
Lesley • solo_traveller • gb
8
Pros:

Friendly staff in restaurant.

Location is excellent.

Comfy beds

Handy for train station, St Lawrence Market, Ferry to Toronto Centre Island. Pub across the road Scotland Yard great for football games ⚽️ and food. Restaurant Spaghetti Factory good as well.

Cons:

Room a bit dated and heard building noise every morning.

2026-05-23 • via Nuitee
K
Karen • solo_traveller • ca
10
2026-05-22 • via Nuitee
M
Marek • family_with_children • cz
10
2026-05-22 • via Nuitee
R
Rambolec • Couples • Wroclaw, Lower Silesia Province, Southern Poland
10
Good hotel in the cebter
Pros:

Very nice and clean hotel located in the center.

2026-05-21 • via Tripadvisor
B
betty • extended_group • ca
5
Cons:

Both beds make crunchy noise every time you moved?

2026-05-21 • via Nuitee
G
Gil • family_with_children • de
8
Sehr zentrales Hotel mit modernen Zimmern und gutem Frühstück
Pros:

- Zimmer modern und sauber
- Großes Bett
- Viel Ablagefläche im Bad
- Gutes Frühstück

Cons:

- Bett sehr laut bei jedem Bewegen
- Badfugen weisen Schimmel auf, Badeschuhe ratsam
- Wie fast überall in Kanada sind die Zimmer sehr hellhörig

2026-05-21 • via Nuitee
F
Ferrucio • solo_traveller • br
9
2026-05-21 • via Nuitee
G
Guillaume • family_with_children • fr
8
2026-05-21 • via Nuitee
D
Dina • couple • ae
8
2026-05-21 • via Nuitee
F
FELIX Haim Furman • solo_traveller • il
10
Pros:

High-class hotel. Excellent service, delicious food

Cons:

Nothing

2026-05-21 • via Nuitee
S
semo • couple • il
9
Pros:

Good location Good breakfast

2026-05-20 • via Nuitee
P
Patrick • solo_traveller • ca
9
2026-05-20 • via Nuitee
S
Stefan • solo_traveller • at
10
2026-05-19 • via Nuitee
V
veselin • solo_traveller • bg
10
Pros:

Хотелът се намира близо до централната жп гара и метростанция и така може бързо да се стигне до всяка точка на града. Персоналът беше приятелски настроен, чисто е. Закуската също беше добра.

2026-05-19 • via Nuitee
C
Christelle • solo_traveller • ca
9
2026-05-19 • via Nuitee
L
luc • extended_group • fr
9
Pratique pour visiter toronto
Pros:

bon emplacement
parking
petit déjeuner

Cons:

Piscine, aucune douche ni vestiaire.
Chambre, pas d'eau, pas de mini-bar, pas de chaussons, pas de peignoir pour la piscine

2026-05-19 • via Nuitee
S
Sarah • couple • gb
9
2026-05-19 • via Nuitee
D
Daniela • solo_traveller • it
9
Pros:

La stanza ampia e ben accessoriata, lo staff, la colazione piuttosto variegata e accessibile a persone con intolleranze e allergie, la piscina aperta fino alle 11 pm.

Cons:

Nulla, tutto perfetto, ci torneremmo sicuramente.

2026-05-19 • via Nuitee
G
György • couple • hu
9
Very good hotel for a visit in Toronto
Pros:

Very good location, nice breakfast, staff very helpful. Comfortable rooms.

Cons:

No reason to claim anything

2026-05-19 • via Nuitee