Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Video

Guest Reviews

8.8
Based on 3402 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
W
Wolfgang • family_with_children • de
10
Perfekt für einen Trip nach Toronto
Pros:

Lage, Freundlichkeit des Personals, Frühstück

Cons:

Nichts

2026-08-22 • via Nuitee
J
jurdz • solo_traveller • sk
9
Starsi hotel s fantastickym personalom
Pros:

Najma personal, ten bol doslova amazing, vsetci boli mili, ustretovi, velmi priatelski k detom, najma chvalime personal na ranajkach, aj samotne ranajky boli skvele.

Cons:

Chybali ulozne priestory, ale poradili sme si.

2026-08-22 • via Nuitee
M
Mohamed • couple • eg
8
Pros:

The room cleans

Cons:

No concierge, parking is very expensive , breakfast is limited

2026-08-22 • via Nuitee
S
Shauna • couple • ca
9
Definitely return again.
Pros:

Great location. Nice property.

Cons:

Hallways are a little dark.

2026-08-22 • via Nuitee
B
Bill • family_with_children • gb
8
Great location and friendly staff
Pros:

Location and staff

Cons:

Reception area

2026-08-22 • via Nuitee
L
Luis Ricardo • extended_group • mx
10
2026-08-22 • via Nuitee
L
Lou • solo_traveller • fr
8
Superbe emplacement, chambre spacieuse, service client à travailler.
Pros:

Grande chambre, salle de sport, piscine, salle de bain jolie et plutôt luxueuse.

Cons:

Le personnel n'a pas du tout réagi quand on a dit que les oreillers trop épais et durs nous faisaient des torticolis. Ils demandent "tout va bien pour vous ?" Ou "avez-vous été satisfaits de votre séjour" mais nous regardent de haut en bas et répondent sèchement quand on leur dit qu'on a mal dormi. Je trouve fort dommage de payer 1300€ pour 5 nuits et de ne pas avoir un jeu d'oreiller plus fins en stock.
La salle de bain n'était pas très propre.
Au final, ce n'était pas du standing qu'on espérait.

2026-08-22 • via Nuitee
K
Kelsey • solo_traveller • ca
10
Good
Pros:

Snappy service, clean rooms.

Cons:

Guest wifi too slow

2026-08-22 • via Nuitee
M
Marja • couple • nl
9
Prima verblijf in Toronto
Pros:

Geweldige locatie, mooie kamer, comfortabele bedden.

Cons:

Nvt

2026-08-22 • via Nuitee
A
Amerjit • couple • gb
8
2026-08-22 • via Nuitee
L
Louis • solo_traveller • ca
8
2026-08-22 • via Nuitee
A
Andrea • solo_traveller • de
8
2026-08-21 • via Nuitee
P
Paolo • extended_group • it
7
2026-08-21 • via Nuitee
K
Kristina • solo_traveller • ch
8
2026-08-21 • via Nuitee
F
Francine • family_with_children • ca
10
It was excellent
Pros:

Close to everything we needed

Cons:

Price could have been lower

2026-08-21 • via Nuitee
I
Irina • solo_traveller • de
8
2026-08-20 • via Nuitee
C
Caitriona • couple • ca
8
2026-08-20 • via Nuitee
J
JOCELYN • couple • pr
10
Love this hotel
Pros:

The location is perfect, the staff was so nice. The bed was comfortable and AC was perfect.

2026-08-20 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-08-20 • via Nuitee
I
Iris • family_with_children • de
8
2026-08-19 • via Nuitee