Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Video

Guest Reviews

8.8
Based on 3471 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
D
DianadEscobar • family_with_children • sv
8
Pros:

Lo cerca que esta de todo lo importante de Toronto como la CN Tower

Cons:

La iluminación del cuarto muy poca para mi gusto y las camas no eran del todo cómodas mas que todo el sofá cama aparte que en mi habitación no me dieron el agua de cortesía

2026-10-17 • via Nuitee
D
Denis • couple • de
8
Very good place for city trip
Pros:

Very centrally located in downtown Toronto!
Comfy bedroom, and good breakfast!

2026-10-17 • via Nuitee
H
Hans-Georg • couple • de
7
2026-10-16 • via Nuitee
K
Kate • solo_traveller • ca
10
2026-10-16 • via Nuitee
S
Sarah • family_with_children • ca
9
Great stay! Perfect location!
Pros:

Location, staff, nicely renovated, good breakfast, fun pool!

Cons:

Issues with the AC in our room which was fixed for the 2nd night

2026-10-16 • via Nuitee
E
Edgar • family_with_children • cl
8
2026-10-16 • via Nuitee
S
Sarah • couple • ca
9
2026-10-16 • via Nuitee
A
Abby • solo_traveller • ca
10
Enjoyable, stress-free stay.
Pros:

The room was spacious, clean and quiet. The hotel premises were well-maintained. Staff members were polite and supportive. The breakfast was very good. The location, close to the St. Lawrence Market was great.

2026-10-16 • via Nuitee
J
Julien • couple • fr
10
Accueil souriant et très agréable, situation géographique de l'hôtel nickel
Pros:

La situation pour visiter Toronto en plein centre-ville

Cons:

Le personnel ne parle pas français.
Ils font des efforts pour nous aider à ce comprendre.

2026-10-15 • via Nuitee
L
Louann • family_with_children • ca
10
Pros:

Great location, lots of food options near. Great vibe/art work/music in the lobby. Friendly staff, nice rooms.

2026-10-15 • via Nuitee
L
LEILA • couple • fr
8
Séjour très agréable
Pros:

la situation géographique de l'hôtel, sa propreté, le personnel très sympathique, le restaurant de l'hôtel, les commerces à proximité,
les moyens de transport et surtout la gare Union se trouvant à 10 minutes à pied desservant l'aéroport Pearson.

Cons:

Chaines de télévision pour les francophones...

2026-10-15 • via Nuitee
M
María Laura • couple • ar
10
Excelente
Pros:

La ubicación es inmejorable. A pocas cuadras de Kensington Market y de Union Station. La habitación es súper amplia y la cama muy cómoda. Tiene espacio suficiente de guardado y cuenta con escritorio, una mini sala de estar y dos televisores.
El baño, también, es amplio y muy cómodo con todos los elementos de aseo necesarios.
La limpieza a la habitación se realizaba todos los dias y el cambio de toallas también.
Las instalaciones en general son nuevas y el hotel muy limpio. El gimnasio cuenta con sauna y aparatos modernos.
El desayuno tiene tanto opción buffet como a la carta...muy competo.
El personal es muy amable y siempre dispuesto a ayudar. Llegamos a las 3 de la mañana y nos atendieron de maravillas.

Cons:

Nada

2026-10-15 • via Nuitee
S
Silvano Franz • solo_traveller • ch
9
2026-10-15 • via Nuitee
J
Jeremy • couple • gb
8
2026-10-14 • via Nuitee
F
FatherBunch • family_with_children • dk
9
2026-10-14 • via Nuitee
R
Rachel • family_with_children • ca
9
Pros:

My daughter and I stayed overnight, it was great, will go again

2026-10-14 • via Nuitee
N
Noélie • family_with_children • ch
8
2026-10-14 • via Nuitee
J
JEAN CLAUDE • solo_traveller • fr
8
Pros:

Hôtel très bien placé pour visiter le centre de Toronto, chambre pratique, parking sous terrain disponible, petit déjeuner très bien. Rapport qualité / prix correct.

2026-10-14 • via Nuitee
H
Hsiu Yung • couple • tw
9
乾淨舒適.地點便利的住宿
Pros:

地點離景點近,離捷運不遠,生活機能良好

Cons:

無

2026-10-14 • via Nuitee
B
Brandon • solo_traveller • ca
9
2026-10-13 • via Nuitee