Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff
Clean and well maintained
Comfortable/spacious rooms
Good breakfast buffet
Convenient parking and pool
Cons:
Fitness centre small and somewhat misleading
Some rooms feel cool or have awkward lighting
Occasional hallway noise
A few rooms outdated or very small (under roof)
At least one report of a defective/too-soft mattress
Parking access can be difficult for some guests

Categories

Cleanliness
8.1
Generally reported as clean and well maintained with cheerful housekeeping, though a few reviews mention dated toilet cleanliness and one guest noted a problematic mattress.
Service
9.2
Staff repeatedly described as friendly, helpful and polite across many reviews; a small number of front desk check-in interactions were criticized as not helpful or respectful.
Location
9.5
Consistently praised as an excellent, very central location (walking distance to major attractions such as CN Tower and St. Lawrence Market).
Room Quality
8
Rooms often described as spacious, comfortable and quiet with good beds, but several guests noted issues: cool/less inviting décor, awkward lighting, occasional small/under-roof rooms and one report of a too-soft mattress.
Amenities
8.3
Mixed: convenient parking and a pleasant pool noted, but the advertised fitness centre is small with limited equipment and gym AC was sometimes too cold.
Value for Money
8.6
Many guests felt the price matched the stay and described it as fair/good value; a few felt photos or room expectations did not match reality.
Food and Beverage
9
Breakfast buffet repeatedly described as good/tasty with helpful breakfast staff; food service received positive mentions.
Overall Experience
8.9
Overall stays were enjoyable and stress-free for most guests, highlighted by location, cleanliness and friendly staff, with isolated issues (AC, lighting, mattress) noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Video

Guest Reviews

8.7
Based on 3046 reviews
Cleanliness: 8.1
Service: 9.2
Location: 9.5
Room Quality: 8
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 8.9
I
Isabelle • family_with_children • de
9
sehr schöner Aufenthalt. alles bestens.
Pros:

die Lage ist hervorragend. Sehr freundliches Personal

2026-11-07 • via Nuitee
S
Svend • couple • dk
9
Velfungerende hotel
Pros:

Meget venligt personale. Værelse hvor alt fungerede perfekt. Morgenmad i et stort udvalg.
God beliggenhed for besøg på seværdigheder.

Cons:

Intet at bemærke

2026-11-06 • via Nuitee
V
van Tonder • solo_traveller • za
7
2026-11-05 • via Nuitee
A
Al-koutsi • couple • ca
10
2026-11-05 • via Nuitee
M
Maureen • solo_traveller • ca
9
Clean, quiet and convenient to shops and museums. Eg The AGO
Pros:

Location …walkable to many interesting sights and close to the train station
Nice quiet neighbourhood in

Cons:

Paper cups in my room
No bathrobe

2026-11-05 • via Nuitee
S
Sarah • family_with_children • au
10
Pros:

Great location. Very close to St Lawrence market. Nice big rooms

Cons:

Nothing

2026-11-04 • via Nuitee
M
Merve • solo_traveller • ca
8
Overall, it was a good stay
Pros:

The location, the staff

Cons:

The fact that some of the towels weren’t very clean. Some had stains, clearly washed but the stains remained. That being said, there were some hair left on them from previous guests or while being washed. So lack of the hygiene of the towels was a downside for me.

2026-11-03 • via Nuitee
A
Allison • family_with_children • ca
9
2026-11-03 • via Nuitee
S
Sebastian • couple • de
9
2026-11-03 • via Nuitee
T
TRINA • family_with_children • us
8
Pros:

Great location, clean rooms, friendly staff

Cons:

Have to paid for the parking, no microwave in the rooms, have to paid $ 36 per person the breakfast

2026-11-02 • via Nuitee
B
Brooke • couple • ca
8
Pros:

Great location and very clean

Cons:

Front staff was a bit rude

2026-11-02 • via Nuitee
C
Coralys Jimenez • family_with_children • us
10
Pros:

La ubicación es perfecta, me encanto que el checking fue rapido y online...quede encantada para más veces ir. Esta serca de todo y eso lo hizo una estancia espectacular para ir al concierto y solo dejar el carro parqueado y seguir caminando.

2026-11-02 • via Nuitee
R
Radek • couple • cz
10
Týden v centru Toronta.
Pros:

Skvěle v centru lokalizovaný hotel. Vybavení včetně bazénu, kde jsme prakticky nikoho nepotkali a který je otevřený od brzkého rána do pozdního večera. Výborné snídaně, musím vyzdvihnout Míru a Tatianu, kteří z každé z našich snídaní udělali krásný zážitek.

2026-11-02 • via Nuitee
R
Roya • couple • ca
5
2026-11-02 • via Nuitee
A
Aleta • couple • us
9
Would stay again if in Toronto. Perfect for St Lawrence Market and Distillery district
Pros:

Clean, great location, pool and jacuzzi

Cons:

Tricky parking, very slippery pool deck

2026-11-02 • via Nuitee
R
Ralph • couple • ch
9
2026-11-02 • via Nuitee
C
christina • couple • ca
10
2026-11-02 • via Nuitee
L
Leezer • couple • ca
10
Great location, friendly staff, clean n comfy rooms.
Pros:

Close to attractions, market. Great helpful staff. Clean and comfortable

Cons:

Not a thing. I’ll return.

2026-11-01 • via Nuitee
P
Paul • couple • ca
8
All good - will be back at some point.
Pros:

Good location and competitive pricing.

Cons:

Hotel wanted $40 for overnight parking. The lot at the back was only $33 for 24 hours.

Bar closed at 11pm - would expect a residents bar to stay open longer.

2026-11-01 • via Nuitee
W
Win • family_with_children • de
8
2026-11-01 • via Nuitee