Chattanooga Marriott Downtown

Hotels
•
Marriott Hotels & Resorts
8.6 (801 reviews)
Two Carter Plaza , Chattanooga , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Some food items not satisfactory
Issues with shower heating

Categories

Cleanliness
8.58
General cleanliness mentioned positively; specific details not provided.
Service
9.05
Multiple reviews praised the warm, friendly, and accommodating staff, particularly highlighting standout staff members.
Location
8.89
Positive feedback regarding convenient location mentioned in several reviews.
Room Quality
8.54
Overall positive sentiment, with guests mentioning comfortable beds and clean rooms.
Amenities
8.57
Amenities were mentioned, with no major complaints; standard for this hotel tier.
Value for Money
8.43
Good value perception but some meals not meeting expectations lowered this score.
Food and Beverage
8.08
While some food experiences were praised, others were not as favorable, impacting the overall rating.
Overall Experience
8.65
Guests expressed satisfaction and likelihood of returning, overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:05

Property Description

Luxurious Accommodations
Experience comfort and convenience at our downtown Chattanooga Marriott. Unwind in rooms equipped with modern amenities including a flat-screen TV, refrigerator, and ergonomic chair.

Dining Options
Savor classic American cuisine at The Table South Kitchen + Bar or grab a quick bite at Lookout Café. End your day with drinks at The Bar at Table South while watching your favorite sports.

Prime Location
Situated in the heart of the Business District and near the Tennessee Aquarium, our hotel offers easy access to local attractions. Explore Ruby Falls or the Creative Discovery Museum just a short drive away.

Book now for a memorable stay at Chattanooga Marriott Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Location

Guest Reviews

8.6
Based on 801 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.08
Overall Experience: 8.65
A
Andrew • couple • us
10
2026-09-12 • via Nuitee
M
Mandela • family_with_children • us
10
2026-09-10 • via Nuitee
Y
Yuliya • family_with_children • us
8
2026-09-09 • via Nuitee
S
stoney • solo_traveller • us
10
Mythoughts
Pros:

The pool area was great, ice machine on each floor was great.

Cons:

No microwave in my room was horrible, we ate dinner in the restaurant, we had lunches down street. Left overs we had go to floor 3, we had no paper plates to carry hot food back up 6 floors.
(Rooms need microwaves) or should be able have front desk to bring one to your room if needed.

2026-09-08 • via Nuitee
J
Jaime • family_with_children • us
9
2026-09-08 • via Nuitee
J
Jose • couple • us
9
2026-09-07 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Cons:

I originally parked and paid as there is virtually no parking (other than in the gated garage) on site, and this particular location was very limited at the entrance. After check-in I was provided a hang tag which obviated the need. This was a bit confusing and different than my usual other experiences at a Marriott. But, parenthetically, I regularly stayed at a couple of the Marriotts in Walnut Creek California several years ago when I traveled to my work headquarters and typically used the valets when I checked in. I didn't do that this time, because the valet spots in front of the hotel were already filled with autos. So for the most part, that was merely my fault due to my desire to get checked in as quickly as possible.

2026-09-07 • via Nuitee
D
Dane • couple • us
9
2026-09-06 • via Nuitee
L
Lauren • family_with_children • us
4
Won’t stay again
Pros:

Location

Cons:

Rooms outdated beds horrible lumpy with broken toilet seat

2026-09-03 • via Nuitee
D
Derek • couple • us
8
2026-09-01 • via Nuitee
C
Colby • solo_traveller • us
10
Pros:

I really enjoyed how organized everything was especially with how busy the hotel was with the convention going on. Also when we started to leave after our stay, our battery had died in our vehicle and the doors would not unlock. Kayleigh was quick to get us help by calling a local locksmith to come get our vehicle unlocked as well as having the valet bring us a battery booster so we were able to travel back home.

2026-08-31 • via Nuitee
J
John • couple • us
10
2026-08-31 • via Nuitee
T
Teresa • couple • us
1
2026-08-30 • via Nuitee
R
Roam18984730672 • Business
10
Good service
Pros:

I stayed at the Chattanooga Marriott Downtown while on a work trip and was very pleased with the service I received at Breakfast. Ms. Trice was so warm, welcoming, friendly, and attentive. I enjoyed her beautiful and kind spirit and would highly recommend you request her as your server in the restaurant.

2026-08-29 • via Tripadvisor
J
janecY1233YR • Solo travel
10
Felt very well taken care of here
Pros:

Wonderful hotel. Amazing staff, especially Moma Trice, who made me feel welcome and loved her job.

2026-08-29 • via Tripadvisor
A
aprilcD6333EQ • Business • Memphis, Tennessee
10
Exceptional Service
Pros:

I’ve had such a wonderful experience at the Chattanooga Marriott Downtown, and a huge part of that has been the incredible team in the M Lounge.

Denise and Jennifer are absolutely amazing. They are warm, welcoming, attentive, and somehow always seem to remember the little things that make you feel genuinely taken care of. Every time I walk into the lounge, they make it feel comfortable and personal rather than just another hotel space.

And DeeLo, the chef, deserves his own recognition. He does such a great job with the food and is always so kind and personable. You can tell he takes pride in what he does.

When you travel often, exceptional service really stands out, and Denise, Jennifer, and DeeLo are the kind of people who make you look forward to coming back. They are truly an asset to this Marriott. Thank you all for making my stays in Chattanooga feel a little more like home!

2026-08-27 • via Tripadvisor
D
Derek • solo_traveller • us
10
2026-08-24 • via Nuitee
J
josephzY5932FK • Couples
10
Great Waitress
Pros:

We were very impressed with the first rate service displayed and given to us while having breakfast by Moma Trice. Such a pleasant personality and good natured.
Joseph Zalatan

2026-08-23 • via Tripadvisor
L
L2120VBcoreyb • Family
10
Great Overall Experience
Pros:

Great experience at the lobby and great experience at breakfast with Momma Trice.

2026-08-22 • via Tripadvisor
9
903daltonh • Business
10
Great service and food at breakfast
Pros:

Miss Trice was a great waitress for our breakfast meal. The food was great.

2026-08-19 • via Tripadvisor