Chattanooga Marriott Downtown

Hotels
Marriott Hotels & Resorts
8.6 (706 reviews)
Two Carter Plaza , Chattanooga , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Some food items not satisfactory
Issues with shower heating

Categories

Cleanliness
8.58
General cleanliness mentioned positively; specific details not provided.
Service
9.05
Multiple reviews praised the warm, friendly, and accommodating staff, particularly highlighting standout staff members.
Location
8.89
Positive feedback regarding convenient location mentioned in several reviews.
Room Quality
8.54
Overall positive sentiment, with guests mentioning comfortable beds and clean rooms.
Amenities
8.57
Amenities were mentioned, with no major complaints; standard for this hotel tier.
Value for Money
8.43
Good value perception but some meals not meeting expectations lowered this score.
Food and Beverage
8.08
While some food experiences were praised, others were not as favorable, impacting the overall rating.
Overall Experience
8.65
Guests expressed satisfaction and likelihood of returning, overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:05

Property Description

Luxurious Accommodations
Experience comfort and convenience at our downtown Chattanooga Marriott. Unwind in rooms equipped with modern amenities including a flat-screen TV, refrigerator, and ergonomic chair.

Dining Options
Savor classic American cuisine at The Table South Kitchen + Bar or grab a quick bite at Lookout Café. End your day with drinks at The Bar at Table South while watching your favorite sports.

Prime Location
Situated in the heart of the Business District and near the Tennessee Aquarium, our hotel offers easy access to local attractions. Explore Ruby Falls or the Creative Discovery Museum just a short drive away.

Book now for a memorable stay at Chattanooga Marriott Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.6
Based on 706 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.08
Overall Experience: 8.65
P
pamelasR7210TS Business
10
Uplifting way to start your day
Pros:

Table South has the best waitress (Mama Trice) and the best brioche french toast! I definitely recommend the food and ask for Mama. She will brighten your day! She goes above and beyond! Thank you for making my day!

2026-05-14 via Tripadvisor
9
927hunterk Business
10
Great Stay
Pros:

Jocelyn at breakfast was excellent!

2026-05-11 via Tripadvisor
Z
Zorayda Mileydi couple co
10
Buena
Pros:

La limpieza, el trato del personal, la
Ubicación.

Cons:

Había pedido un requerimiento de escribir una nota en la habitación por el cumpleaños de mi esposo y no lo hicieron, en la app decía que la entrada era a las 3 y salida a las 12 y no era así la salida era a las 11

2026-05-11 via Nuitee
4
400anns Family
10
Great!
Pros:

Had a very great experience at the breakfast buffet they had a great selection of food and Morra Trice delivered excellent service during my meal! She was so kind and went above and beyond! Hotel is also in a great location!

2026-05-09 via Tripadvisor
D
dawnhC4934HG Solo travel
10
Breakfast before checking out
Pros:

Mama Trice was WONDERFUL! She makes you feel right at home. One of the best encounters I’ve had in a long time! Go see her for a 10/10 experience!

2026-05-08 via Tripadvisor
R
raould721 Business Keystone, South Dakota
10
A great spot to stay in the center of Chattanooga.
Pros:

Clean, comfortable, rooms have been recently updated. Centrally located in the city, staff was friendly and helpful.

2026-05-06 via Tripadvisor
N
Natalya family_with_children us
10
Recommend
Pros:

Pleasant stay

2026-05-04 via Nuitee
J
jonathong391 Family
10
Staff makes all the difference.
Pros:

Location was so convenient being attached to the convention center. This hotel has been here for a while, which you can tell the renovations were done well. The room was very modern up-to-date with many options for outlets. There are many places to sit down and more common areas within the hotel. Nice bar in the lobby I believe at some point there were some live music. I love that Marriott offers great rates and discounts. Our room was very clean and so was the rest of the hotel. Well, it is located near an interstate. You could not hear any noise from it from our room. The staff is more than accommodating with request like extra towels, even one of the staff, Anna gave me a great tip that there is filtered water as well as sparkling water in the gym.

One of the staff stood out above the rest was Moma Trice in the restaurant. We popped in midday after they had already closed to ask about the breakfast options the next morning. Even though she was clearly busy with her other responsibilities. She was super helpful and went above and beyond for us. She even gave me advice on the bus that came near to take us to family dollar.
I was traveling with three kids and they love a pool when we get to go to hotels. I knew the only one they offered was outside and it was early spring so we did not bring swim trunks or bathing suits.

It’s people like Moma Trice and Anna that will bring us back to this hotel.

2026-05-03 via Tripadvisor
C
chelsealF6564UK Family
10
Great
Pros:

Rooms are clean and comfy. The views are beautiful. Pool is heated and so nice. Everyone is so kind and helpful. Moma Trice in the dining room is an angel on earth!

2026-05-02 via Tripadvisor
T
Tatyana extended_group us
7
2026-04-27 via Nuitee
S
Storyteller537227 Solo travel
10
Overnight at the Marriott
Pros:

I almost did not get the opportunity to experience a stay at the Chattanooga Marriott. I was checking in without a reservation and the front desk and she informed me the hotel was fully booked. While inquiring about another hotel to stay at another front desk clerk over heard the conversation and stepped in and found a room for me. Her name is Kayleigh and she came to the rescue because I just finished driving ten hours. I highly appreciate her concern and professionalism in making my stay a valued experience. She deserves a promotion.

2026-04-26 via Tripadvisor
K
Komater couple us
7
If you’re looking for a good location this is the place to stay.
Pros:

Great location

Cons:

It needed updating and in need of maintenance.
The sink had hot water only in the room my friend stayed in. I saw buckets used to catch water dripping from lights in the lobby.

2026-04-26 via Nuitee
8
887sherryz Family
10
Southern Hospitality At Its Finest
Pros:

If Mama Trice isn’t the definition of Southern hospitality, I don’t know what is.
Our stay at the Marriott Chattanooga Downtown was wonderful, but the real reason we keep coming back is Mama Trice. From the moment we walked in, she greeted us with the warmest, most genuine welcome you could imagine. What truly stood out is that she remembered us from a year ago. Not just a vague recognition, but a real, heartfelt “I remember you” that made us feel valued and at home instantly.
Her attitude is simply unmatched. She carries herself with such kindness, positivity, and joy that it sets the tone for the entire stay. You can tell she truly loves what she does and takes pride in making every guest feel special. It is not forced or scripted. It is natural, authentic, and full of heart.
Mama Trice goes above and beyond in every interaction. Whether it is a quick greeting, helping with a request, or just sharing a smile and a kind word, she makes you feel like you are more than just a guest. You feel like family. That kind of service is rare, and it is something you never forget.
Her energy is contagious. She brings warmth into the space, and you can see how it lifts not only the guests but everyone around her. It is the kind of presence that turns a good hotel stay into a memorable experience.
We have stayed at many hotels, but Mama Trice is the reason we choose this one. Her excellent attitude, her genuine care, and her unforgettable Southern charm make all the difference. She represents Southern hospitality at its absolute finest, and the Marriott Chattanooga Downtown is lucky to have her.
We will keep coming back, and it is because of her.

2026-04-25 via Tripadvisor
C
cassidyc215 Business
10
Breakfast
Pros:

Our lovely waitress, Mona Trice, made our stay exceptional!

2026-04-24 via Tripadvisor
C
chrisvK5758BF Solo travel
10
Great breakfast experience!
Pros:

The breakfast was incredible. 3 egg omelet made to order with breakfast potatoes was delicious and more than I could eat. Service was fantastic! My server Jocelyn was sweet and charming.

2026-04-23 via Tripadvisor
F
F6963LHkenb Solo travel
10
Wonderful experience
Pros:

Excellent service and accommodations.

Especially at the breakfast restaurant a young lady named Jocelyn was very friendly and hospitable.

Thank you for the great stay.

2026-04-21 via Tripadvisor
S
Saskies1 Family
10
Great Stay
Pros:

We stayed here for a dance competition, and had a great time! The food, staff and room were great. Everyone was so helpful and friendly. The valet guys are the best too! Demetrious!

2026-04-19 via Tripadvisor
R
rebekahf733 Business
10
Great place to host a conference or meeting
Pros:

Just wrapped up our conference and was blown away with the staff’s enthusiasm, friendliness and outstanding service. The food was better than any conference center we’ve had. I’m still thinking about that smoked brisket! The hotel and meeting space are beautiful. Thank you Jessica, Emma, Charles, Jerson, Lanisha, Nikki, Millisha, Marcquise, Derotis, Mama Trice and Chef for making our event so successful! We will be back!!

2026-04-18 via Tripadvisor
K
kristincN437LU Family
10
Best service and food
Pros:

Kayla Wilson was amazing server! So kind and hard working!

2026-04-18 via Tripadvisor
P
Paradise64789291354 Business
10
Moma Trice is a gem
Pros:

Had breakfast on the 2nd floor and was welcomed by Moma Trice. What a lovely woman. She provided stellar hospitality and care !

2026-04-15 via Tripadvisor