Garner Hotel Hamburg - Graf Moltke by IHG

Hotels
•
Garner
7.7 (5474 reviews)
Steindamm 1 , Hamburg , de
+494024424110

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Nice breakfast
Cons:
Small rooms
Unsafe surroundings
Noise issues

Categories

Cleanliness
7.03
The room was clean, but there were issues with noise and external factors affecting the overall perception of cleanliness.
Service
8.5
Staff were friendly and helpful across various areas of the hotel.
Location
7.54
Conveniently located near the train station, but surrounding area felt unsafe at times.
Room Quality
6.99
Rooms were generally clean but reported to be small and noisy.
Amenities
8.02
Breakfast was noted positively, though some guests desired additional amenities.
Value for Money
7.98
Cost is reasonable considering the location and service, despite some downsides.
Food and Beverage
8.03
Breakfast was extensive and well-prepared, contributing positively to the overall experience.
Overall Experience
7.5
Overall a pleasant stay, with some significant drawbacks related to surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 19:57

Property Description

Convenient Location
Located just 100 metres from Hamburg Central Station, Novum Hotel Graf Moltke Hamburg offers easy access to transportation and the vibrant Mönckeberger Straße shopping street.

Comfortable Rooms
Experience classic-style rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and private bathrooms. Some rooms even feature a spacious seating area for relaxation.

Delicious Breakfast and Dining Options
Start your day with a rich breakfast buffet served in the spacious breakfast room. With numerous cafés and restaurants nearby, guests can explore a variety of dining options during their stay.

Experience the convenience and comfort of Novum Hotel Graf Moltke Hamburg for your next visit to Hamburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 5474 reviews
Cleanliness: 7.03
Service: 8.5
Location: 7.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.5
L
Lucy • extended_group • au
8
Pros:

The room

Cons:

I had to wait for my room

2026-07-04 • via Nuitee
B
Björn • couple • de
2
2026-07-04 • via Nuitee
M
Maike • solo_traveller • de
9
2026-07-04 • via Nuitee
C
Carolina • family_with_children • se
5
2026-07-04 • via Nuitee
F
FortoMonte • solo_traveller • de
10
2026-07-04 • via Nuitee
G
gisela • couple • de
8
Alles gut.
2026-07-04 • via Nuitee
M
markus • couple • de
9
2026-07-04 • via Nuitee
P
Pavel • family_with_children • cz
8
2026-07-03 • via Nuitee
P
Peder • couple • dk
5
Pros:

Rent og godt værelse.

Cons:

Beliggende midt i et belastet område.

2026-07-03 • via Nuitee
L
Lena • couple • se
8
2026-07-03 • via Nuitee
K
Kristine • family_with_children • no
4
Pros:

Rommet var nokså pent. Bygningen er også flott, men miljøet rundt ødelegger inntrykket.

Cons:

Det hang folk rett utenfor hovedinngangen som ikke var gjester, og røyken kom inn vinduet vårt, som vi måtte ha åpent fordi det fantes ikke AC. Det manglet også folk i resepsjonen. Skittent utenfor.

2026-07-03 • via Nuitee
A
Anne Christine • family_with_children • se
7
Bra hotell nära tågstationen.
Pros:

Bra frukost och trevlig personal.

Cons:

Tråkigt med alla hemlösa människor som ständigt vistades utanför hotellet, det är det enda som skulle få mig att boka ett annat hotell.

2026-07-03 • via Nuitee
I
Isabelle • solo_traveller • de
1
Niemals buchen !
Pros:

Nichts

Cons:

gebuchtes Zimmer entsprach nicht der Buchung, Rezeption nicht besetzt, keinerlei Rückmeldung auf meine Beschwerde per Email erhalten
extrem laute Umgebung - nicht zu empfehlen !

2026-07-02 • via Nuitee
G
Grethe Marie • family_with_children • dk
7
Pros:

Fik ikke morgenmad

2026-07-02 • via Nuitee
A
Anne • solo_traveller • fi
7
Pros:

Hotelli oli hyvä perus hotelli. Kylpyamme oli kiva lisä.

Cons:

Hotellin ympäristö oli meluisa ja täynnä laitapuolenkulkijoita.

2026-07-02 • via Nuitee
N
Nihat • family_with_children • tr
9
Ulaşım açısından mükemmel bir konumda: tren garının hemen yakınında .
Pros:

Kahvaltısı çok başarılıydı. Çeşitler oldukça yeterliydi. Kullanılan ürünler taze ve lezzetliydi.

Cons:

Odaların ses yalıtımı çok iyi değildi. Wi-fi sinyali bizim odamızda çok iyi çekmiyordu.

2026-07-02 • via Nuitee
T
Tove • couple • se
6
2026-07-02 • via Nuitee
A
Amanda • family_with_children • dk
3
Pros:

Stort værelse med plads til hele familien

Cons:

Faldefærdigt værelse med knækkede fliser på badeværelsesgulvet, ingen aircondition så værelset var virkelig varmt! De havde glemt at stille en babyseng op, så vi fik den først på anden dagen efter endnu en forespørgsel. Hotellet lå i et område fyldt med stoffer og stofmisbrugere, hvilket gjorde, at det ikke virkede særlig trygt.

2026-07-02 • via Nuitee
M
Mari • family_with_children • se
8
2026-07-02 • via Nuitee
G
Gonzalo • couple • cl
8
Buena estancia.
Pros:

Buen desayuno. Nos cobraron city tax, algo de lo que no se nos había informado previamente.

Cons:

Hotel algo caluroso.
Lo del cobro del impuesto.

2026-07-02 • via Nuitee