Hyatt Place Louisville-East

Hotels
•
Hyatt Place
8.4 (696 reviews)
701 South Hurstbourne Parkway , Louisville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Cons:
Small Bathrooms
Loud Noise at Night

Categories

Cleanliness
8.11
Many guests highlighted the cleanliness of the hotel but mentioned some issues with bathroom size.
Service
9.08
Numerous reviews praised the friendly and helpful staff throughout the stay.
Location
9.12
Guests frequently remarked on the great location of the hotel, which adds to its appeal.
Room Quality
8.07
Overall room quality was appreciated, though there were mentions of small bathrooms and a desire for bathtubs.
Amenities
7.6
Amenities received mixed reviews, with some complaints about noise and Wi-Fi access.
Value for Money
8.56
Reviews indicated that the hotel is reasonably priced for the quality offered.
Food and Beverage
8.11
The breakfast had good options and was generally well-received.
Overall Experience
8.58
Most guests had a positive overall experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:46

Property Description

Modern Amenities
Experience comfort and convenience at Hyatt Place Louisville-East with a 24-hour fitness centre, free WiFi, and an outdoor pool.

Tech-Savvy Rooms
Relax in style with a 42-inch flat-screen TV, Google Chromecast, and other modern amenities in every room.

Convenient Location
Located just minutes away from top attractions like the University of Louisville and Churchill Downs, our hotel offers easy access to the best of Louisville.

Ready to elevate your stay? Book now at Hyatt Place Louisville-East for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

Location

Guest Reviews

8.4
Based on 696 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
W
Winsor • solo_traveller • us
10
2026-06-10 • via Nuitee
G
Gina • family_with_children • us
9
Enjoyed our stay
Pros:

Location was great

Cons:

Everything was good

2026-06-04 • via Nuitee
T
tawanda • solo_traveller • us
10
Pros:

The breakfast

Cons:

Bathroom was small not built for tall nor plus size people

2026-06-04 • via Nuitee
F
Finny • extended_group • us
3
Hyatt place is not upto standard
Pros:

Nothing special , did not expect such product from hyatt

Cons:

Night staff is rude. Very unwelcoming demeanor. Just for simple questions he was giving very arrogant answer . Room has space for big sofa but that itself make eveything smaller . No room for a person in bathroom . Bed is so close to ac . Bathroom is small and dark . No microwave etc . Even charging a bottle of water with premium room price

2026-06-02 • via Nuitee
K
Kevin • family_with_children • ng
3
Horrible
Pros:

Ambient

Cons:

The previous occupants left used sanitary towel & paper and we came and met them in the bin even when we were informed the room was clean. This was horrifying for us.
When we asked for them irritating items to be removed from our room the front desk lady simply said we should take the bin out ourselves.

2026-06-01 • via Nuitee
K
Kati • extended_group • us
10
Would definitely stay again. Loved the oatmeal with toppings for breakfast. Hotel was quiet and clean and beds and pillo
Pros:

Staff, location and breakfast

Cons:

Ceiling in the bathroom a bit dated and creepy. Water in the rooms is $5 bucks a bottle!

2026-05-22 • via Nuitee
J
Jovelyn • family_with_children • us
4
Pros:

Location is good

Cons:

Please use fresh eggs, or train your staff to cook it properly. Fix your facility amenities, it is an inconvenience when you can't work television on even just for news or weather. Please remind your staff to be friendly and smile.

2026-05-19 • via Nuitee
J
Jacob • couple • us
10
2026-05-18 • via Nuitee
N
Norma • couple • us
10
2026-05-15 • via Nuitee
M
Mary • couple • us
10
Enjoyable stay, friendly staff
Pros:

Very neat, quiet location, room was lovely and very clean, staff polite and friendly, made sure we had everything we needed

Cons:

N/A

2026-05-14 • via Nuitee
A
Anderson • solo_traveller • us
8
2026-05-14 • via Nuitee
C
Cynthia • solo_traveller • us
7
Pros:

The staff was very friendly and helpful

Cons:

Bathroom was small. The breakfast was ok, not bad , just ok and it was the basically the same thing all 3 days I was there.

2026-05-12 • via Nuitee
Q
Quick • couple • us
10
It was excellent. We would definitely stay again
Pros:

It was close to the interstate, breakfast was amazing and some geese gave us a warm welcome.

Cons:

There was no hand lotion in the bathroom.

2026-05-11 • via Nuitee
Q
Quick • couple • us
10
2026-05-11 • via Nuitee
L
Laura • solo_traveller • us
9
2026-05-10 • via Nuitee
B
bailey • family_with_children • us
4
Cons:

The hospitality and staff down to the manager was disappointing as we came in a group and canceled one of the dance moms room with no remorse and didn't feel bad about it. We stay at hyatt everytime we travel and this was by far the worst. I would never go back to this location ever and wouldn't recommend

2026-04-27 • via Nuitee
B
Brittany • couple • us
9
Great customer service, easy to check in and out. Room was clean and the housekeeper even left a welcoming note on the b
Pros:

Cleanliness of the property and room

Cons:

You can tell it’s an older hotel by the carpet in the hallway- door colors- and the appliances

2026-04-26 • via Nuitee
M
Monika • family_with_children • us
8
2026-04-16 • via Nuitee
G
Garrett • solo_traveller • us
10
2026-04-16 • via Nuitee
T
Thomas • couple • us
7
Pros:

decent place for a short stay…clean, not spectacular but ok for our purpose

2026-04-11 • via Nuitee