Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy bedrooms
Excellent breakfast
Cons:
Outdated facilities
No WiFi
Noise from surroundings

Categories

Cleanliness
8.15
Several mentions of outdated facilities and issues with room maintenance.
Service
9.15
Consistently positive feedback regarding staff friendliness and service quality.
Location
9.65
Repeated praises for the hotel's prime location near attractions and transport.
Room Quality
7.65
Some reviews indicated rooms were just okay or facilities felt dated.
Amenities
8.65
Good amenities mentioned, though some guests felt more could be offered.
Value for Money
8.65
Overall acceptable value for a centrally located hotel.
Food and Beverage
8.15
Mixed reviews on food with highlights on breakfast but some inconsistency reported.
Overall Experience
8.75
Despite some issues, the general sentiment remains positive with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:29

Property Description

Luxurious Accommodations and Amenities

Situated in Auckland's vibrant waterfront district, Mövenpick Hotel Auckland offers 207 elegantly refurbished guest rooms and suites. Enjoy Smart TV's, manuka honey toiletries, and complimentary WiFi during your stay.

Relaxation and Recreation

Unwind with a morning yoga class in the Wellness Room or immerse yourself in a good book in the beautifully decorated library. The hotel also features a modern business center and an urban alfresco event space, The Deck, for gatherings.

Exquisite Dining Experience

Indulge in international cuisine and stunning city views at Vue Restaurant, open for breakfast and dinner. For a more casual setting, Attica Bar offers a variety of beverages until late. With 24-hour reception, Mövenpick Hotel Auckland ensures a seamless stay.

Book now to experience luxury and convenience at Mövenpick Hotel Auckland!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that the hotel offers a valet car parking service. Limited valet parking is available on site and charges are applicable. Parking is available on a first come first served basis. Please note any additional high-speed WiFi will be an additional charge of NZ $10 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 60 per day.

Location

Guest Reviews

8.6
Based on 2552 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
S
Sharleen • couple • nz
10
Great location - great staff and lovely room!!
Pros:

Greetings at reception - very friendly - premises clean - great location

Cons:

Took a bit to sort wifi

2026-05-30 • via Nuitee
J
jane • solo_traveller • nz
8
2026-05-30 • via Nuitee
K
kelvin • solo_traveller • nz
9
2026-05-30 • via Nuitee
J
Jennifer • extended_group • nz
8
Pros:

Very comfortable beds & great bed linen

Cons:

A little hard to find reception when arriving by car. Slow getting car back after valet parking

2026-05-30 • via Nuitee
J
John • couple • nz
8
2026-05-29 • via Nuitee
J
Jamie • solo_traveller • au
9
Great location and staff!
Pros:

3pm chocolates upstairs, location, rooms

Cons:

Even high up we could hear the loud street music and people

2026-05-29 • via Nuitee
H
Huimin • solo_traveller • cn
7
Cons:

WiFi is so poor

2026-05-28 • via Nuitee
J
Jane • couple • nz
8
2026-05-28 • via Nuitee
S
StephanieByrne • solo_traveller • nz
7
Pros:

I love this place and often stay

Cons:

It was so damn noisy 😒

2026-05-26 • via Nuitee
D
Donna • extended_group • nz
10
Convenient location and friendly staff
Pros:

Central and great rooms

2026-05-25 • via Nuitee
J
Jain • solo_traveller • nz
9
Pros:

Easy check in and helpful staff. Valet carparking, although expensive, made our one night stay very easy. The chocolate happy hour up on the 13th floor when we arrived was a nice touch. Great location for our event at Spark Arena that night.

Cons:

The big fat solid pillows. They were all that size, with no choice for softer flatter ones. I had a very sore neck in the morning.

2026-05-24 • via Nuitee
S
Stevan • solo_traveller • au
10
2026-05-24 • via Nuitee
M
MORGAN • couple • ca
9
Safe, walkable, downtown location; clean, quiet room, helpful staff & free chocolate buffet daily!
Pros:

We took the train from the airport to the hotel. It was fast and easy. The hotel is a short walk from the train station. We arrived at 8 am and decided to store our luggage & explore Auckland rather than pay 120 nzd for an early check in. We were directed to a stairway one floor above the front desk where we could change clothing. It was a washroom with no countertop. Later in our stay, on the 5th floor, we found a PRIVATE room with a toilet and separate shower. We would have preferred to change there.
Our luggage was in our room when we returned in the evening. We finally showered after our long flight. It felt luxurious with robes & slippers included. It was nice to have a bar area with a kettle, pod coffee maker, different coffees & assorted teas included. The fridge was loaded with drinks for extra $. The hotel room design is ingenious, having a built in couch topped with cushions by the window. We drank coffee gazing out the window, sometimes reading, writing or texting. The desk also served as a table. There were many electrical charging stations, room darkening curtains, & all the things you may need like shower cap, cotton/pad/swab, shoe cloth etc. We loved the spa liquid soap & hair products too. We had no allergy issues because the air quality was excellent.
Each day at 2 - 3 pm there is a chocolate buffet in the top floor restaurant with city & harbour views. We enjoyed the fine chocolates, and kids ice cream. There are numerous venues, stores, restaurants, indoor mall, harbour, cruise port, grocery, and a free art gallery within easy walking distance. Because we had lunch and dinner when we explored Auckland, we did not get the chance to dine at Movenpick's restaurant on the top floor.
The weather changed from sunny 20 C plus to a cyclone that delayed our departure, so we extended our stay from 3 to 4 nights. We felt secure knowing our hotel had everything we needed. The storm wasn't so bad after all.

Cons:

After our long flights from Canada we were directed to the stairway 2nd floor change room where we could change into warm weather clothing. It was not a change room but an elegant washroom with pedestal sinks but no counter top, hooks to put clothing or enough room to change with other guests using it too. Because there was no place to change our clothes we changed on the nearby bench. Access to the 5th floor "change room" (which we discovered later in our stay) would have made our rating "exceptional". It had a private entrance, with a room for the shower and a separate room for the toilet. It was located around the corner from the gym/fitness centre.
A hard copy hotel information sheet in our room or upon arrival at the front desk would have been helpful because we did not have a smart phone to use the QR code. We returned to the front desk for assistance with the WiFi setup on our laptop. When we asked, we were also given a city map, where we were shown places to eat and locations of places we wanted to visit.

2026-05-22 • via Nuitee
H
Hannes • couple • at
8
2026-05-16 • via Nuitee
R
Rosemary • family_with_children • nz
8
Pros:

Great breakfast, comfortable beds, kids loved the chocolate hour. Great location for what we needed it for.

Cons:

The room was a bit dusty in places like window sill and lamps.

2026-05-14 • via Nuitee
J
jingyu • couple • cn
10
2026-05-11 • via Nuitee
H
Haysley • solo_traveller • nz
7
Pros:

Location

Cons:

Small room

2026-05-11 • via Nuitee
W
William • couple • nz
10
Relaxed atmosphere
Pros:

Great breakfast. Had freinds join us and they
Commented positively

Cons:

?

2026-05-10 • via Nuitee
G
Gulliver • solo_traveller • nz
9
Pros:

The rooms were spacious, clean and had everything we needed

Cons:

Lighting was not very bright and particular corner we stayed in was extremely noisy as above and 24 he McDonald's on a Saturday night

2026-05-10 • via Nuitee
M
MARION • family_with_children • pf
9
AU TOP
Pros:

PERSONNEL SERVIABLE HOTEL BIEN SITUE ET PROPRE

Cons:

RUE BRUYANTE MEME LA NUIT

2026-05-08 • via Nuitee