Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance problems
Old building and amenities

Categories

Cleanliness
7.4
Several reviews mentioned issues such as old odors and unclean pools.
Service
8.9
Positive feedback on staff friendliness and service quality.
Location
9.4
Multiple reviews highlighted the excellent location and proximity to attractions.
Room Quality
7.9
Mixed sentiment; some rooms reported issues like humidity and maintenance concerns.
Amenities
7.9
Amenities offered were not fully operational, such as the pool and sauna.
Value for Money
8.4
Price disputes and quality perception affected value assessment.
Food and Beverage
8.4
Breakfast service quality was praised but some food items received negative feedback.
Overall Experience
8.9
Generally positive, despite specific issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Contemporary Rooms with Free WiFi
Hotel Chicamocha offers modern and stylish rooms with complimentary WiFi, providing guests with a comfortable and connected stay. The rooms are elegantly decorated with lime green bedding and feature convenient amenities such as queen-size beds, LCD TVs, and seating areas. Some rooms even boast a separate dining area for added convenience.

Gym, Massage Service, and Discounted Golf Club Access
Guests can enjoy a range of facilities at Hotel Chicamocha, including a well-equipped gym to stay active, rejuvenating massage services for relaxation, and discounted access to the prestigious Ruitoque Golf Club. Whether guests prefer to work out, unwind, or enjoy a round of golf, the hotel caters to various leisure preferences.

Buffet-style Restaurant and Exotic Cocktails Bar
Indulge in delectable Italian specialties at the buffet-style restaurant, where guests can savor a variety of dishes. The bar offers a selection of exotic cocktails, perfect for unwinding after a day of exploring. Additionally, guests can start their day right with a delicious breakfast featuring fresh fruits, juices, and pastries.

To experience the perfect blend of comfort, convenience, and leisure amenities, book your stay at Hotel Chicamocha now.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

When traveling with pets, please note that an extra charge of COP 50.000 per pet, per stay applies. Please note that a maximum of 2 pets is allowed Please note that the property can only allow pets with a maximum weight of 8 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for COP 44,000 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for COP 90,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 366 reviews
Cleanliness: 7.4
Service: 8.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
F
Fabián Enrique • extended_group • co
1
NO RECOMENDABLE
Pros:

Pésimo alojamiento, es un engaño quedarse en ese hotel con instalaciones tan viejas, se percibe todo el tiempo engaño diferentes áreas olor a humedad y a cañería.

Cons:

El personal trabaja con vergüenza, me refiero a que a pesar de saber que el hotel y el servicio son deficientes no gestionan mucho para hacer sentir confortable a los clientes.

2026-07-25 • via Nuitee
F
Fernando • extended_group • co
10
2026-07-22 • via Nuitee
N
Natalia • couple • co
4
Mal
Pros:

El personal muy amable

Cons:

Las instalaciones y el precio

2026-07-22 • via Nuitee
L
Libia Cecilia • couple • co
10
sensacional
Pros:

El desayuno estuvo bien, el hotel es genial y el personal muy atento.

2026-07-22 • via Nuitee
M
Mauricio • solo_traveller • co
8
Buena relacion calidad precio
2026-07-21 • via Nuitee
D
David • couple • co
10
Pros:

Todo

2026-07-21 • via Nuitee
J
Jose • family_with_children • co
9
2026-07-20 • via Nuitee
M
Maritza • solo_traveller • co
8
2026-07-20 • via Nuitee
A
Andrés • solo_traveller • co
6
Pros:

Ubicación y desayuno

Cons:

Ruido en la habitación, no permite el absoluto descanso

2026-07-20 • via Nuitee
A
Augusto Ruiz • solo_traveller • co
8
2026-07-20 • via Nuitee
M
Marco Tulio • couple • co
8
2026-07-19 • via Nuitee
A
Angie • couple • co
10
Me gustó mucho, el desayuno, la piscina, es muy agradable todo, y súper limpio
Pros:

Muy bonito

Cons:

El televisor no tiene para poner Netflix, solo hay red

2026-07-19 • via Nuitee
M
Maria Paula • couple • co
4
Hotel descuidado
Pros:

La ubicación está bien y el hotel con mantenimiento podría ser bueno. El desayuno es rico

Cons:

Es un hotel muy lindo, pero está muy descuidado, en la habitación había muchas cosas que no servían, entre esas el aire de la salita de la habitación, no siento que tenga una buena relación calidad precio.

2026-07-17 • via Nuitee
A
Andres • couple • us
10
2026-07-17 • via Nuitee
M
Muñoz • solo_traveller • co
10
2026-07-16 • via Nuitee
C
Christian Camilo • solo_traveller • co
10
2026-07-16 • via Nuitee
R
Rodrigo Riveros • couple • co
7
Pros:

La ubicación

Cons:

Un poco la antigüedad

2026-07-15 • via Nuitee
J
jmonterobooking • solo_traveller • do
9
Mis visitas al hotel Chicamocha
Pros:

El desayuno, La ubicacion, La picina

2026-07-13 • via Nuitee
J
Jesús • extended_group • es
8
2026-07-08 • via Nuitee
C
Claudia • solo_traveller • co
10
2026-07-07 • via Nuitee