Embassy Suites by Hilton San Diego La Jolla

Hotels
Embassy Suites Hotels
8.4 (1421 reviews)
4550 La Jolla Village Drive , San Diego , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Expensive parking
Cleanliness issues
Room quality needs improvement

Categories

Cleanliness
7.93
Some reviews indicated that the living quarters were not as clean as they should have been, especially the bathrooms and floors.
Service
9.4
Most reviews praised the staff for being nice, friendly, and accommodating.
Location
9.44
Multiple reviews highlighted the fantastic location of the hotel.
Room Quality
7.39
Comments about severely run down rooms and needed updates contributed to a lower score.
Amenities
8.42
Amenities such as the Koi pond and refreshments were generally appreciated, but some areas could use improvement.
Value for Money
7.88
The high parking fees and some comments on underwhelming breakfast options affected perceptions of value.
Food and Beverage
7.93
While breakfast had variety, it was often criticized for being cold, impacting the score.
Overall Experience
8.8
Despite some challenges, many guests enjoyed their stay, reflected in the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:12

Property Description

Luxurious 2-Room Suites
Embassy Suites La Jolla offers spacious 2-room suites with separate bedrooms and living rooms, ideal for a comfortable and relaxing stay. Enjoy amenities like wet bars, microwaves, and refrigerators, providing the convenience of home away from home.

Complimentary Breakfast and Evening Reception
Start your day right with a free cooked-to-order breakfast featuring an omelet bar. Unwind in the evening at the complimentary Evening Reception, a perfect way to relax after a day of exploring San Diego.

Convenient Dining Options and Nearby Attractions
Indulge in delicious meals at on-site restaurants like P.F. Chang’s China Bistro or Indulge Restaurant and Lounge. With close proximity to La Jolla beaches, the San Diego Zoo, and other popular attractions, Embassy Suites San Diego is the perfect choice for leisure travelers.

Book your stay at Embassy Suites La Jolla for a memorable and convenient San Diego experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests can't be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 40 per day.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1421 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.8
J
Journey17375949482 Family
10
Fantastic customer service
Pros:

One of your front desk employees, I believe her name was Alyssa, was extremely helpful and considerate in getting us a room even though our reservation through Booking.com didn’t apparently come through to this hotel. She did a wonderful job of customer service and should be commended for being a fantastic employee. We will definitely stay here again and will be sure to use the Hilton Honors application rather than Booking.com.

2026-06-12 via Tripadvisor
T
Tiana family_with_children us
10
IT WAS EXCELLENT!!!
Pros:

FACILITY WAS EXCEPTIONAL

Cons:

STAFF MEMBER WAS RUDE AND DID NOT GREET ME WHEN REQUESTING INFORMATION ABOUTTHE PARKING FOR DISABLED, IT WAS A OLDER AFRICAN AMERIAN WOMAN AT NIGHT. SHE IMMEDIATELY ASKED THE SECURITY GUY TO SHOW ME; HE HAPPILY HELPED WITHOUT BLINKING AN EYE.

2026-06-09 via Nuitee
K
kati couple us
8
2026-06-04 via Nuitee
H
Hay solo_traveller il
10
2026-06-04 via Nuitee
M
Ms . solo_traveller us
9
Overall Good Experience
Pros:

Older hotel however beautiful Lobby. Staff was very nice and welcoming.

Cons:

This may be nit-picking but for the money charged per night, the sofa in room 517 could be updated with one that isn't worn out.

2026-06-01 via Nuitee
R
Robert couple us
1
Cons:

Wrong location booked. We expected to be downtown. LaJolla location would not switch for us.

2026-06-01 via Nuitee
K
K2644XGsaraho Family San Clemente, California
10
Great staff
Pros:

Loved this staff...they were extremely accommodating. Breakfast crew with Martha, Rosa, and Ruby were the best. Evening social hour with Brooke and Sean was amazing and they took great care of my husband and I. Incredible hotel.

2026-05-31 via Tripadvisor
C
CHIE couple jp
8
2026-05-28 via Nuitee
S
Siobhan couple us
10
2026-05-27 via Nuitee
Z
Z7654UUadrianm Friends getaway
10
The best
Pros:

I truly believe this has been one of the best stays ever. Every staff member I met was amazing, and I truly can’t wait to come back and stay there again.

2026-05-26 via Tripadvisor
S
suneris Family Indonesia
10
Ms. Doreen and all the crew at The Breakfast Buffet deserve a shout-out for job well done!
Pros:

Ms. Doreen from the front desk has gone above and beyond to make sure our repeat stay at The Embassy Suites feels like home away from home. She is professional and truly understands what "customer service" is all about. Thank you, Ms Doreen!

2026-05-26 via Tripadvisor
V
volgs family_with_children us
5
Overall, it is a great place to stay at except when there's some kind of kids sport tournaments
Pros:

I've been coming to this hotel for more than 4 years and it's always been very good. Customer service and room service and food service.

Cons:

This time around, there was a lot of activity the week that we stood here in the hotel. There was probably a tournament for kids soccer or some kind of sport. I didn't like the fact that there was kids running around knocking at my door and hiding. Me and my family couldn't enjoy being in the pool or in the jacuzzi. I didn't enjoy half of the time that I was there.

2026-05-26 via Nuitee
C
Cahsai family_with_children us
10
EXCELLENT!
2026-05-26 via Nuitee
E
Elysha family_with_children us
8
Pros:

Really good breakfast.

Cons:

The elevators kept breaking down.

2026-05-26 via Nuitee
P
Panagiotis solo_traveller us
10
2026-05-25 via Nuitee
E
Eugen solo_traveller de
5
Cons:

-After check-in was complete, the woman forgot to return my passport. When I noticed, I went back and asked for it, and she claimed that I (the customer) had forgotten it. She didn’t give me my passport after check-in?!
-They simply charged me twice for the destination charge and taxes,
I told the staff that this had already been prepaid through Booking. It’s explicitly listed. The lady didn’t care. Now I have to deal with Booking...
-The rooms are outdated; the air conditioning is extremely loud, and the air in the suite is very stuffy. Couldnt sleep well.
-I didn't like the breakfast at all in terms of variety and quality
For the price, there are better options!

2026-05-25 via Nuitee
G
G5907IKkimberlyc Business
8
Pretty good, could use a little improvement
Pros:

Overall pretty positive, and with some minor fixes it could be even better. The furniture is in bad condition and makes things look really run down, I had to ask for soap and coffee because it was missing or not being refilled. The carpet was sticky in places which was a bit gross. The room was big, the windows were nice, it was quiet. The AC was loud when it cycles on and off. Breakfast was nice, the coffee at breakfast was bad. Happy hour was an also a nice touch. Overall happy I stayed there.

2026-05-24 via Tripadvisor
C
Cathy solo_traveller us
8
Pros:

Convince &Staff

2026-05-24 via Nuitee
D
dianalG4024FL Friends getaway
2
Missing Basic Amenities
Pros:

I’m honestly surprised that a 4-star hotel doesn’t even have a business center. That’s a pretty basic amenity I would normally expect.

2026-05-23 via Tripadvisor
K
Kimetra couple us
10
2026-05-22 via Nuitee