Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
No English TV
No lift
Some amenities lacking

Categories

Cleanliness
9.18
Most reviews highlight cleanliness and a well-maintained facility.
Service
9.65
Consistently praised for friendly and helpful staff.
Location
9.69
Centrally located and accessible to main attractions.
Room Quality
8.64
Generally good, though some mention firmness of beds.
Amenities
8.17
Basic amenities are present, but some were lacking (e.g., fridge).
Value for Money
9.13
Good value based on overall quality and service assessment.
Food and Beverage
9.18
Breakfast offerings were well-received and diverse.
Overall Experience
9.15
Overall sentiment is very positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:21

Property Description

Luxurious Accommodation
Experience comfort and style at Cinzano Complex in Samarkand. Each room is thoughtfully designed with modern amenities like a flat-screen TV, plush bedding, and free WiFi.

Convenient Services
Enjoy a hassle-free stay with our 24-hour front desk, airport transfers, and room service. Explore the city with our complimentary bikes or simply relax in the on-site restaurant.

Prime Location
Located just 7 km from Samarkand International Airport, Cinzano Complex offers convenience for travelers. Book your stay now and indulge in a memorable experience at our hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 178 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.15
A
Aleksei • couple • ru
8
За свои деньги отлично, но далеко не идеально
Pros:

Хорошее расположение, очень хорошие завтраки, чистота везде. Вежливый и учтивый персонал, приятно было иметь дело. Можно отдать вещи в стирку - очень удобно.

Cons:

Ужасный вайфай - в одном номере просто не добивает, в другом очень медленный. Персонал вежливый, но к ним постоянно приходится обращаться, чего на самом деле хотелось бы избежать. То заселили не в тот номер, то фена в номере нет, то замок на двери не блокируется при выходе из номера, то вайфай не работает. Короче, я бы мог и не узнать, что персонал вежливый, если бы не куча мелких неприятных поводов для обращения.

2026-05-29 • via Nuitee
O
O • family_with_children • gb
10
Thankyou to Abdul & Azim for making our stay at Cinzano super comfortable. We were very well looked after.
Pros:

Clean room - super spacious . Super polite staff. Family orientated. Very accommodating. Helpful.

Cons:

N/a

2026-05-29 • via Nuitee
T
Torsten • solo_traveller • se
10
2026-05-29 • via Nuitee
G
Giovanni • couple • lu
9
Pros:

The staff was very kind and polite.
Good breakfast.
The rooms are simple but clean and comfortable.

2026-05-26 • via Nuitee
P
Patricia • couple • ch
9
Pros:

La grandeur de la chambre avec 2 lits doubles, la gentillesse du personnel malgré les difficultés pour communiquer (parle peu l anglais)

Cons:

Rien

2026-05-25 • via Nuitee
M
MONICA • solo_traveller • es
10
2026-05-21 • via Nuitee
S
Sebastian • solo_traveller • de
9
2026-05-19 • via Nuitee
V
Vahagn • family_with_children • am
10
2026-05-18 • via Nuitee
H
Hüseyin • couple • tr
10
Pros:

Fiyat-Performans. Tamam .

2026-05-17 • via Nuitee
M
mélodie • solo_traveller • fr
9
Pros:

L'hôtel est super, tout est très propre, notre chambre est grande et très confortable. Le petit déjeuner est varié et complet. Le personnel est très accueillant, professionnel et aidant. Ils nous ont prévenu que nous aurions une vue sur un mur, ce qui nous a inquiété alors que nous avions juste la vue sur la cour intérieure, mais quand même de quoi aérer la chambre et voir la lumière. Aussi nous avons eu un déconvenue avec un taxi et ils nous ont tout de suite aidé à régler le problème. Ils sont très respectueux et prévenants, je recommande !
L'hôtel n'est pas loin du centre ville mais il faut un petit peu marcher, il faut juste avoir cette info en tête si vous n'aimez pas cela.

2026-05-14 • via Nuitee
T
Tatiana • solo_traveller • ru
10
2026-05-13 • via Nuitee
A
Alberto • solo_traveller • it
10
Ottima struttura
2026-05-13 • via Nuitee
L
Loretta • solo_traveller • it
9
Pros:

Gentilezza

2026-05-12 • via Nuitee
O
Olga • extended_group • ru
10
2026-05-12 • via Nuitee
I
Iyad Haddad • solo_traveller • ae
8
2026-05-11 • via Nuitee
I
Inaniwa • couple • us
7
2026-05-10 • via Nuitee
P
Pa_Br • solo_traveller • fr
10
Pros:

Convenient to visit Samarcande.

2026-05-10 • via Nuitee
A
antonio • extended_group • it
10
Pros:

La posizione e la disponibilità del personale.

2026-05-09 • via Nuitee
A
Ana Isabel • couple • es
9
Habitaciones grandes y muy limpias
Pros:

Había raciones amplias y muy limpias.
Personal atento y muy amable.
Un comedor para desayunar espectacular.

Cons:

No hay ascensor para subir a las plantas del hotel. Pensando en las personas con problemas de movilidad, es un problema.
En el baño falta algún estante para dejar los enseres de higiene.

2026-05-08 • via Nuitee
C
Canyon's • solo_traveller • fr
10
Pros:

Emplacement
Gentillesse et disponibilité du personnel

Cons:

La lumière blanche dans la chambre et la sdb

2026-05-08 • via Nuitee