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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Allergy-free room
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ATM/cash machine on site
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Heated pool
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Kid-friendly buffet
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located in Metairie, just steps away from Lakeside Shopping Centre, Fairfield Inn & Suites by Marriott New Orleans Metairie offers easy access to popular shopping destinations and parks like Pontchartrain Place Shopping Centre and Ney Rey Park.
Comfortable Stay
Experience a relaxing stay in our air-conditioned rooms, complemented by a 24-hour front desk for your convenience. Enjoy free WiFi throughout the property and start your day right with a complimentary hot breakfast every morning.
Nearby Attractions
Immerse yourself in the vibrant surroundings with The Place Plaza Shopping Centre, Millstream Shopping Centre, and Village Square Shopping Centre all within reach. Plus, with Louis Armstrong New Orleans International Airport nearby, your travel plans are made easy.
Book your stay at Fairfield Inn & Suites by Marriott New Orleans Metairie for a delightful experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Very Limited. Nothing Hot.
More variety including a few hot items.
Friendly
Clean, modernized, centrally located.
It was clean and had all the necessary equipment. The complimentary breakfast had good options.
Light from parking lot was strobing and shining into the room. We had to clip the curtains closed with a hair clip because they didn't overlap. Also, the electrical outlet in the bathroom didn't work.
The things I liked about the property is that I was secluded, had a nice size pool, good breakfast choices, I asked for a room away from the elevator and on the highest floor and the accommodated me and more.
What l did not like about the property is it needs more breakfast items like bacon, oatmeal ( not in the package) pancakes, if possible but overall everything was wonderful.
It was in a great location.
We paid $179 for a single night's stay and were extremely disappointed with both the condition of the room and the level of customer service we received.
Upon entering the room, it was immediately apparent that it had not been properly cleaned. We found sunflower seed shells, hair ties, and bobby pins on the floor. There was a noticeable buildup of dust in the corners of the room, indicating that routine cleaning had been neglected.
Additionally, the shower door was broken and would not remain closed without us wedging a towel against it. The bottom of the shower door also had visible mold. The blackout curtains were damaged and did not function properly.
The check-in experience was equally disappointing. The front desk associate was on speakerphone having a personal conversation during our arrival. When I politely asked whether a military rate was available, she responded, "The rate is what it is," without making eye contact or offering any assistance. My husband is active-duty military, and we travel frequently, staying in hotels across the country. Unfortunately, this was one of the poorest hotel experiences we have had.
As a New Orleans native, I know our city and its hospitality industry are capable of much better than what we experienced. We only needed accommodations for one night, but for nearly $200, the cleanliness, maintenance issues, and customer service fell far below reasonable expectations.
It’s within minutes of a lot of different places to visit
Just the bed
Comfy beds, decent breakfast, pool
Fee for parking, cost per night is little high
Location convenient to hospital in Metairie
Breakfast Bar was not well monitored for coffee which was either cold or unavailable. Very slight offering of fruit.
Bathroom was not deeply cleaned. Dirty floor. Mold in shower.
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