Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Great location
Cons:
Inconsistent service at times
Some complaints about breakfast quality

Categories

Cleanliness
8.81
Clean rooms consistently mentioned across reviews.
Service
9.08
Friendly and helpful staff noted, although some criticism about abruptness at the front desk.
Location
9.32
Conveniently located near attractions but noted for quietness.
Room Quality
8.77
Comfortable beds and good amenities with some mention of dated accommodations.
Amenities
8.3
Facilities provided are satisfactory, but some overlooked amenities suggested.
Value for Money
8.76
Generally viewed as good despite some pricing concerns.
Food and Beverage
9.01
Delicious breakfast offered, though some issues with breakfast quality mentioned.
Overall Experience
9.18
Positive overall sentiment with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:11

Property Description

Luxurious Accommodation
Indulge in a stay at Burnside Hotel, located just 2.3 km from the renowned Royal Shakespeare Company. Enjoy the comfort of our 4-star hotel offering free bikes, a restaurant, and a bar for your relaxation.

Convenience at Your Fingertips
Experience top-notch service with a concierge, 24-hour front desk, and airport transfers. Stay connected with complimentary WiFi throughout the property.

Comfortable and Well-Equipped Rooms
Unwind in rooms featuring modern amenities such as a flat-screen TV, kettle, and a private bathroom with free toiletries. Upgrade to rooms with a kitchen for added convenience during your stay.

Book now at Burnside Hotel for a memorable and luxurious experience in Stratford-upon-Avon.

Important information:

When booking 3 rooms or more, different policies and additional supplements will apply.

Parking is chargeable at GBP 5 per night for 1 car. The price for parking for an additional car is GBP 20 for 24 hours.

Please note parking is available from the time of check in until the time of check out. Any cars parked before check in or after check out will be charged GBP 25 from the deposit.

Any booking for 2 or more rooms is fully payable at the time of booking and is a non refundable tariff.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.9
Based on 617 reviews
Cleanliness: 8.81
Service: 9.08
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.01
Overall Experience: 9.18
A
Alan couple gb
9
Pros:

The shower was excellent. Staff were friendly and helpful, especially the receptionist who lent me their phone charger. The eggs were poached to perfection although on the day the service was a bit slow. Service to attend to issues in the room was very fast.

Cons:

It would have been good to be informed that the radiators were not working and that heating came via a hot air outlet above the door. It would have saved a lot of turning of valves, waiting for heat.

2026-05-28 via Nuitee
P
philip couple gb
9
2026-05-26 via Nuitee
M
Melissa family_with_children gb
7
A nice place to stay with great food. But being charged £75 which you get back a couple of days after your stay is wrong
Pros:

Bright and clean. The bar served a fantastic chickpea curry.

Cons:

They took £75 from my card which will be reimbursed 3 days after my stay. I thought that was a lot of money to expect a guest to have and to not get back for a few days. I thought breakfast could be served from 7am instead of 8am. We had to check out before 8am. Usually a hotel will bring a breakfast to your room but this was not offered even though I asked if anything could be done. The heating would not work. A very loud family with a child was above us, running around close to midnight, heavy footed stomping around, slamming their door. Not the hotels fault but thought they might have heard. They shouldn’t charge for parking in what is a small car park with nowhere else to park.

2026-05-26 via Nuitee
K
Kiera couple gb
10
Wonderful relaxing stay.
Pros:

It was beautiful. It was also just out of the way of the main town so it was quiet and peaceful. It was a nice walk or very short car ride into the centre of Stratford upon Avon. Burnside hotel is really central to quite a few attractions, we visited Warwick castle and it took us about 16 minutes in car.
There was air conditioning in the rooms, which was absolutely needed as it was a very hot weekend. The bed was comfortable and I slept well.
The food was delicious, with an option to eat in the hotel or the small Indian food gastro pub that is also on the property.
I would definitely return here again.

Cons:

You have to pay for parking even if you’re a guest. However it is not too expensive at £5 a day.

2026-05-26 via Nuitee
D
David couple gb
10
Exceeded my expectations
Pros:

Breakfast cooked and served to order perfect quantity and excellent quality.
Friendly and attentive staff.
Bedroom and all areas were spotlessly clean.
The location was great as it was just a few minutes from the town

Cons:

Great size room but was roadside, will request a garden facing room if I stay in the Summer and need the windows open. Room has air conditioning but prefer fresh air.
Charging extra £5 per night seemed petty as the hotel has plenty of space and is not in the town, should be included within the stay rate

2026-04-30 via Nuitee
P
paul solo_traveller gb
10
Pros:

Lovely clean hotel , friendly staff , good location for the racecourse and the town center

Cons:

Nothing

2026-04-22 via Nuitee
S
Shane couple au
9
2026-04-22 via Nuitee
J
Jamie couple gb
10
2026-04-19 via Nuitee
N
NEIL solo_traveller gb
7
Neil Wilson
Pros:

The room was good

Cons:

Faceless poor customer service
Bland breakfast

2026-04-18 via Nuitee
S
Sally couple gb
6
Enjoyable but expensive for what it was
Pros:

Very clean and peaceful location

Cons:

Communication on arrival and departure

2026-04-08 via Nuitee
couple gb
6
2026-04-07 via Nuitee
R
Richa family_with_children gb
9
2026-04-06 via Nuitee
M
Martin couple gb
10
2026-04-05 via Nuitee
S
Sashinie couple gb
9
2026-04-04 via Nuitee
J
Julia family_with_children gb
9
Pros:

Power of water for shower. Comfortable bed

Cons:

Mis sold room,photo showed 2 comfie chairs so expect this and not get. Same menu in restaurant and bar slow food service

2026-03-30 via Nuitee
B
Byrne family_with_children gb
10
2026-03-27 via Nuitee
H
hailes couple gb
10
Definitely recommend if your staying in the area
Pros:

Lovely clean and friendly place, staff are great really friendly people

2026-03-23 via Nuitee
L
Liz couple au
8
Perfect spot to stay
Pros:

Breakfast was nice

Cons:

All was great

2026-03-22 via Nuitee
M
Moira couple gb
8
2026-03-17 via Nuitee
C
Craig couple gb
8
Lovely stay, we would certainly stay again.
Pros:

Breakfast was very tasty. The room was well appointed, spotlessly clean with a comfortable bed. Staff very friendly and professional. Reception and dining area were tastefully decorated with interesting artworks on the walls.

Cons:

The breakfast was delicious, but was expensive.
Didn’t appreciate paying for car parking in the hotel car park.

2026-03-15 via Nuitee