BLESS Hotel Madrid - The Leading Hotels of the World

Hotels
Only You Hoteles
8.7 (1468 reviews)
Velazquez, 62 , Madrid , es

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Staff
Cons:
Noise
Breakast variety

Categories

Cleanliness
8.34
Not all rooms were properly prepared as per multiple complaints.
Service
9.31
Excellent staff and helpful, though some showed a lack of genuine care.
Location
9.85
Multiple reviews repeatedly emphasize the prime location.
Room Quality
8.3
Concerns regarding views and room adjustments impacting experiences.
Amenities
8.83
Good amenities, but some complaints over noise in lobby.
Value for Money
8.29
Some guests felt the experience did not justify the price due to noise and issues with service.
Food and Beverage
7.84
Limited breakfast options and unpleasant staff experiences noted.
Overall Experience
8.81
Guests enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Luxurious Location in Salamanca District:
Nestled in the heart of the exclusive Salamanca district, BLESS Hotel Madrid offers a unique and timeless design by renowned interior designer Lázaro Rosa Violán, perfectly capturing the essence of the city.

Unparalleled Amenities and Experiences:
From a top terrace pool to 3 bars, 2 restaurants, a bowling alley, and a spa, this hotel goes above and beyond to ensure a memorable stay. With advanced technology and personalized services, every moment is crafted for luxury and comfort.

Convenience and Accessibility:
Situated just steps away from the best attractions, designer shops, and vibrant nightlife, BLESS Hotel Madrid provides the perfect base for exploring the city. Plus, with Retiro Park and Museo del Prado nearby, the cultural wonders of Madrid are within easy reach.

Book now for an unforgettable stay at BLESS Hotel Madrid and indulge in luxury and sophistication in the heart of the city!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival.

When booking more than 3 rooms, different policies and additional supplements may apply.

For reservations longer that 10 nights, the hotel will charge a pre authorization amount equivalent to the first night's stay.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 45 per day.

Location

Guest Reviews

8.7
Based on 1468 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
G
Graham couple gb
10
Buzzy and super convenient
Pros:

Location, facilities and engaging staff

Cons:

The high cost of a necessary extra night (3 times what I paid per average night on my original Booking.com booking)

2026-06-20 via Nuitee
C
Christian couple mc
9
Pros:

politeness and efficiency of ALL staff, extremely welcoming and professional
problem: - rooftop pool very small
-could not open windows in our room

Cons:

see above

2026-06-19 via Nuitee
D
Daniel solo_traveller br
7
Too expensive for lack of comfort
Pros:

Location

Cons:

Bed & pillow def need to be renovated. Was a terrible 3 night experience.

2026-06-17 via Nuitee
Y
Yasmin Elizabeth solo_traveller es
8
Agradable Es un sitio muy social y elegante. No hace falta salir del hotel para pasarlo bien.
Pros:

El roof

Cons:

La vista de la habitación. Daba para un patio interno, me sentía encerrada

2026-06-16 via Nuitee
P
Paola solo_traveller ch
7
Pros:

The hotel has a great location and a lovely ambiance, which are definitely its strongest points. However, our overall experience was disappointing due to several issues.

The rooms are quite small, which made the stay less comfortable than expected. The biggest issue, however, was the room service. Over the course of two days, we never received one of the orders we placed. On another evening, after several calls, we were told that room service had received too many orders and could not accept any additional requests. We were also told that someone would call us back, but no one ever did.

While we understand that hotels can experience busy periods, the lack of follow-up and poor communication was frustrating and fell short of expectations. The location and atmosphere are wonderful, but the service needs significant improvement to match the quality of the property.

2026-06-15 via Nuitee
K
Khalid couple ae
10
2026-06-15 via Nuitee
K
Kai family_with_children de
9
2026-06-13 via Nuitee
M
Mila couple es
10
2026-06-13 via Nuitee
M
Maria Jose solo_traveller py
8
Excelente ubicación, muy buena atención, Good enough
Pros:

Ubicación perfecta

Cons:

Un poco impersonal
Algunos detalles en la habitación
Había un poco de olor a humedad en el baño

2026-06-12 via Nuitee
A
Akshat couple nz
10
Excellent customer service
Pros:

Great staff good staff

Cons:

Staff

2026-06-11 via Nuitee
Z
Zuhair couple sa
7
Pros:

………..

Cons:

The assigned was not as expected for a premium room. The door between the room and the bathroom is not working properly. I reported this issue to the receptionist several times but no response till the end of my stay which really annoying and disturbed our sleep as day light enters through the window in the bathroom.

2026-06-10 via Nuitee
S
Sandra family_with_children pe
9
Pros:

Ubicación excelente

2026-06-09 via Nuitee
H
Hedi couple gb
6
Pros:

Great bathrooms and beds. Very stylish hotel. Downstairs facing the main entrance was more tiered towards general guests and public, with reception and breakfast room slightly more hidden in the back, which is nice.

Cons:

Unfortunately, the rooftop bar is open way too late and the noise carries into the inner courtyards, which several rooms face. Windows are not soundproof, such that it can be quite loud. We had a room on the 8th floor and had to move rooms as the noise was not tenable.

2026-06-07 via Nuitee
M
Maria Amelia couple pt
10
2026-06-04 via Nuitee
V
Vincenzo extended_group be
9
2026-06-04 via Nuitee
S
Sandra couple gb
9
Lovely short trip to Madrid
Pros:

Lovely relaxed hotel with boutique feel

Cons:

Nothing re staff or facilities

2026-06-03 via Nuitee
I
INGRID couple gt
8
My two‑night stay was great, with a well‑located hotel, comfortable beds, and genuinely friendly sta
Pros:

The hotel was very well located, the staff very friendly and helpful !!! Rooms where nice, a lot of details and amenities for the guests. the bed was super comfortable !!

Cons:

I cant think of anything

2026-06-03 via Nuitee
F
Fiona couple za
10
Fabulous.
Pros:

Everything!

Cons:

Nothing.

2026-06-02 via Nuitee
E
Erik couple us
8
2026-06-01 via Nuitee
L
Lucas Leonel couple ar
10
2026-06-01 via Nuitee