Hotel Madrid Centro, Affiliated by Meliá

Hotels
Affiliated by Melia
8 (4090 reviews)
Gran Via, 72 , Madrid , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Small room sizes
Inconsistent amenities
Slow elevators

Categories

Cleanliness
7.89
Cleanliness was mentioned positively, but some reviews indicated room issues.
Service
8.86
The staff was consistently praised for being attentive and friendly.
Location
8.9
The location is perfect, with easy access to city attractions.
Room Quality
7.35
Room quality varied, with mentions of small room sizes and issues with views.
Amenities
7.38
Guests noted missing amenities such as a refrigerator and minibars.
Value for Money
7.84
The price was considered a bit high relative to the quality and amenities.
Food and Beverage
7.89
Breakfast received positive comments, although some felt it could be improved.
Overall Experience
7.86
General satisfaction with slight issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Ideal Location in Madrid's Commercial Centre
Hotel Madrid Centro, managed by Meliá, is conveniently situated just 100 metres from Plaza España Metro Station, making it the perfect base for exploring the vibrant city of Madrid.

Comfortable Rooms and Amenities
The hotel offers spacious rooms with en suite bathrooms, air conditioning/heating, satellite TV, and free Wi-Fi, ensuring a comfortable stay for guests. Additionally, the fitness centre and dining room with views of Gran Vía Avenue provide added convenience and relaxation during your visit.

Convenient Services and Tour Desk
Guests can enjoy a complete buffet breakfast with gluten-free options, as well as access to a vending machine corner. The hotel's tour desk and ticket service make it easy to book tickets for various attractions, including the Warner Theme Park, cinemas, and theatres. With car rental services available at the reception, your stay at Hotel Madrid Centro is sure to be hassle-free and memorable.

Ready to experience the best of Madrid? Book your stay at Hotel Madrid Centro now for an unforgettable trip.

Important information:

All cots and extra beds are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 4090 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
T
Tarsila solo_traveller br
10
2026-06-20 via Nuitee
C
Cristina solo_traveller it
7
2026-06-19 via Nuitee
T
Tulay couple nl
9
Toplocatie, erg goed hotel.
Pros:

Erg vriendelijke en behulpzame medewerkers en kamer keurig schoon.

2026-06-19 via Nuitee
L
Luis couple es
9
2026-06-19 via Nuitee
L
Lambrou extended_group cy
10
Very good location. friendly and smile people. Recomented
2026-06-18 via Nuitee
Y
Yenifer couple es
10
2026-06-17 via Nuitee
A
Anna solo_traveller nl
10
2026-06-16 via Nuitee
T
Teresa family_with_children it
9
Pros:

Posizione Eccellente e personale cordialissimo

Cons:

Nulla da migliorare

2026-06-16 via Nuitee
F
Fernandovallina623 family_with_children ar
7
2026-06-15 via Nuitee
B
Bretas couple br
9
Pros:

Ótimo café da manhã em local com vista para a Gran Via. Gostei!!!

2026-06-15 via Nuitee
R
Rhianna couple gb
9
Lovely hotel in the centre of madrid
Pros:

Location is brilliant, you can easily walk or get thr metro to where you want to go in madrid
Room was clean and bed was comfy.

Cons:

Our room was by the lift so was a bit noisy at times but it didn't stop us from sleeping.

2026-06-15 via Nuitee
C
Car&Car couple pt
8
Buen hotel de 3 estrellas en plena Gran Vía de Madrid
Pros:

Excelente ubicación, en plena Gran Vía. Reservamos una habitación con vistas a la Gran Vía y la doble ventana facilitó el descanso. Personal muy amable y la habitación estaba muy limpia. El hotel estaba mejor de lo que esperaba. Buen desayuno.

Cons:

Hay dos ascensores, pero el más antiguo no está visible desde el rellano de las habitaciones, por lo que apenas se usa, provocando un poco de caos en la hora del desayuno porque todos usamos el mismo ascensor.
Las almohadas un poco bajas para mi gusto.

2026-06-14 via Nuitee
M
M MARGARITA family_with_children mx
9
Agradable
Pros:

La ubicación, el personal amable, buen menú de desayuno , la habitación con mucho ruido de la calle desde muy temprano,

Cons:

Falla un poco el WiFi, la habitacion daba a un patio en donde estaban haciendo obras y desde las 6:30 de la mañana había mucho ruido.

2026-06-14 via Nuitee
P
PATRICIA couple es
9
2026-06-14 via Nuitee
R
RICARDO couple es
9
2026-06-13 via Nuitee
C
Crespo family_with_children ve
5
Muy buena ubicación
Cons:

La habitación no estaba presentable , las paredes sucias y descuidadas.

2026-06-13 via Nuitee
R
Rafael couple br
10
2026-06-12 via Nuitee
D
Denys Stupak solo_traveller ua
10
2026-06-11 via Nuitee
W
Walter couple it
8
Comodo, ottima posizione
Pros:

Ottima posizione, buona colazione, reception 24/24

Cons:

Le camere andrebbero rimodernate.

2026-06-08 via Nuitee
M
Mariana couple ar
10
2026-06-08 via Nuitee