Hotel Madrid Centro, Affiliated by Meliá

Hotels
•
Affiliated by Melia
8 (4140 reviews)
Gran Via, 72 , Madrid , es
+34 915 41 72 27

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Small room sizes
Inconsistent amenities
Slow elevators

Categories

Cleanliness
7.89
Cleanliness was mentioned positively, but some reviews indicated room issues.
Service
8.86
The staff was consistently praised for being attentive and friendly.
Location
8.9
The location is perfect, with easy access to city attractions.
Room Quality
7.35
Room quality varied, with mentions of small room sizes and issues with views.
Amenities
7.38
Guests noted missing amenities such as a refrigerator and minibars.
Value for Money
7.84
The price was considered a bit high relative to the quality and amenities.
Food and Beverage
7.89
Breakfast received positive comments, although some felt it could be improved.
Overall Experience
7.86
General satisfaction with slight issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Ideal Location in Madrid's Commercial Centre
Hotel Madrid Centro, managed by Meliá, is conveniently situated just 100 metres from Plaza España Metro Station, making it the perfect base for exploring the vibrant city of Madrid.

Comfortable Rooms and Amenities
The hotel offers spacious rooms with en suite bathrooms, air conditioning/heating, satellite TV, and free Wi-Fi, ensuring a comfortable stay for guests. Additionally, the fitness centre and dining room with views of Gran Vía Avenue provide added convenience and relaxation during your visit.

Convenient Services and Tour Desk
Guests can enjoy a complete buffet breakfast with gluten-free options, as well as access to a vending machine corner. The hotel's tour desk and ticket service make it easy to book tickets for various attractions, including the Warner Theme Park, cinemas, and theatres. With car rental services available at the reception, your stay at Hotel Madrid Centro is sure to be hassle-free and memorable.

Ready to experience the best of Madrid? Book your stay at Hotel Madrid Centro now for an unforgettable trip.

Important information:

All cots and extra beds are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 4140 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
V
Victor • family_with_children • es
10
Centro
Pros:

Perfecto para el centro de Madrid.

2026-07-25 • via Nuitee
S
Sara • solo_traveller • pe
10
Pros:

El trato del personal

Cons:

Nada

2026-07-24 • via Nuitee
S
Stefano • extended_group • it
7
2026-07-24 • via Nuitee
M
Mauro • extended_group • es
7
Agradable
Pros:

Que estaba céntrico

Cons:

Que el aire no funcionaba

2026-07-23 • via Nuitee
J
Joaquín Cañete • family_with_children • es
7
Muy céntrico
Pros:

La ubicación

Cons:

Algo anticuado, las instalaciones deberían renovarse

2026-07-23 • via Nuitee
U
UFUK • couple • tr
5
kesinlikle fiyatını hak etmiyor
Pros:

Lokasyon iyiydi Grand Via caddesinde odada 2 katlı cam var ses engeliyor.Odayı güzel temizliyorlar personel genelde güleryüzlü az cok ingilizce anlıyorlar.

Cons:

Kahvaltı da 1 çeşit (tavuk jambon)haric tüm et ürünleri domuz etinden.Tesise gitmeden mesaj atmama rağmen glutensiz ürün var mı diye 2 çeşit bayat kurabiye vardı.Glutensiz ekmek sordugumda 2 dilim içeriden bir yerden getiriyor bittiğinde gidip tekrar talep etmem gerekiyordu.Genel itibari ile domuz eti yemiyorsanız cok zayıf bir kahvaltısı vardı.Spor salonu gibi bişey gorunuyor resimlerde fakat oncelikle yan otelde bulunuyor ve cok kucuk ; gittiğimde hep kapalı idi.Otel genel anlamda eski 407 nolu odada kaldım.Oda direkt sigara kokuyor.Odalarda tek çeşit uzun yassı yastık var ve rahat edemezseniz baska yastık veremiyorlarmıs cunku mevcut değilmiş.Odalarda buzdolabı yeri var ama kendisi yok.İhtiyac halinde Lobiye inip ürünlerinizi teslim etmeniz gerekiyormus...Check-in de Cathrina diye birine denk geldik 25 dakika klavyeye tek parmağı ile tuşlara dokuna dokuna iş yapmaya calıstı.İnanılmaz yavas sordugumda sistem yok dedi ama bence bilgisayar kullanmayı bilmiyordu.Genel itibari ile yarı fiyatında olması gereken bir yer.Türkiyede Kötü konumdaki öğretmen evlerinden hallice.

2026-07-22 • via Nuitee
M
Marc • couple • es
9
2026-07-22 • via Nuitee
I
Ignacio • family_with_children • ar
9
Pros:

Excelente ubicación, cerca de todo y hermosa vista a la Gran Vía.

Cons:

Rudios de la calle y ascensores

2026-07-22 • via Nuitee
C
carlos • couple • co
9
Pros:

Desayuno

Cons:

El gimnasio sin aire y las máquinas dañadas

2026-07-21 • via Nuitee
G
Ginomar • couple • br
9
Muito bom
Pros:

Limpeza

2026-07-20 • via Nuitee
G
G • couple • gb
6
2026-07-20 • via Nuitee
J
Judith • couple • ch
10
Excelente
Pros:

Me encantó

Cons:

Nada

2026-07-19 • via Nuitee
D
Daniel • solo_traveller • ve
9
2026-07-19 • via Nuitee
E
EUNAE • extended_group • kr
9
마드리드 왕궁과 쇼핑을 모두 가까이에서 즐길 수 있습니다
Pros:

원래 잡았던 숙소가 너무 안좋아서 밤 12시에 급하게 당일 예약 되는 곳으로 찾았는데, 아주 만족스러웠습니다😊 그란비아 거리에 위치해있어 쇼핑하는데 딱이었어요. 건물 자체가 좀 오래된 느낌이 있어서 객실도 그런 느낌이 있지만, 깔끔했습니다. 무엇보다 엑스트라 베드가 들어갔음에도 불구하고 큰 캐리어 3개를 모두 펼칠 수 있을만큼 공간이 있었습니다. 냉장고는 구비되어 있지 않으니, 음식 및 음료 구입하실 분은 참고해주세요😌

Cons:

없습니다

2026-07-18 • via Nuitee
G
Graziadio • solo_traveller • ar
9
2026-07-18 • via Nuitee
P
Peter • couple • cl
7
Excelente Ubicación
Pros:

Excelente Ubicación

Cons:

Safe Box inhabilitada, Que el taxi o Uber no paran frente al Hotel

2026-07-17 • via Nuitee
B
Brenda • couple • pe
9
2026-07-17 • via Nuitee
C
Carolyn • extended_group • gb
6
Excellent location , AC, and breakfast, but let down by missing room amenities
Pros:

Perfect central location, excellent AC, great breakfast, good room size, and helpful luggage service.
We recently stayed in a family room at the Hotel Madrid Centro Affiliated by Meliá for 3 days in July. The location is absolutely perfect and sits right in the centre of Madrid, making almost everything walkable. It is also just a 2-minute walk to the Plaza de España metro stop, which made getting around the city incredibly easy. Our arrival was lovely, as Elena at the reception desk was very nice and friendly, making us feel welcome right away. Another major highlight was the breakfast, which was great with a wonderful selection.

Cons:

Stayed at the family room and the basic room amenities fell short, especially given the intense July heat in Madrid. There was no fridge in the room, meaning we had to constantly go out to buy cold water just to keep the family hydrated. Additionally, the room lacked tea and coffee-making facilities, and no complimentary bottled water was provided.It would be a wonderful improvement if the hotel provided a water station at the front desk for arriving or departing guests. After checking out, we stored our luggage at their sister property, the Hotel Madrid Plaza España Affiliated by Meliá. They had a fantastic setup with a large jar of cold water available at reception for their guests- something that would be incredibly refreshing and highly appreciated at the Centro location during the summer months.

2026-07-16 • via Nuitee
C
Carlos • couple • ar
7
Tres noches en Madrid
Pros:

La ubicación impecable sobre la Gran Via a pasos de Plaza España, con acceso al metro y a todos los medios de transporte urbanos, fácil de llegar a cualquier lado, también cerca de los teatros y muchos bares y restaurantes

Cons:

Falta de mantenimiento es un hotel antiguo y esta todo muy básico, no tiene siquiera un frigobar en las habitaciones, el televisor si bien es plano es antiguo

2026-07-16 • via Nuitee
A
Amalia • family_with_children • uy
10
2026-07-16 • via Nuitee