Hotel Ruby Arena

Hotels
•
Independent
7 (2 reviews)
Kumarapuram Rd, Medical College. P.O, Thiruvananthapuram, Kerala, 695011 , Thiruvananthapuram , IN
91-9645177788

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Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Cons:
Poor cleanliness, Untrained staff, Dated room, Closed amenities, Poor food quality

Categories

Cleanliness
5.25
Multiple complaints about stained sheets, cockroaches, and cracked tiles indicate a poor level of cleanliness.
Service
7.25
Staff was untrained and struggled to locate the booking, suggesting below-average service.
Location
8.25
Not explicitly mentioned, but hotel location is typically standard for this tier.
Room Quality
6.25
Room was dated, and there were issues with the fridge, indicating average quality.
Amenities
7.25
The spa has been closed for 3 months, which is a significant drawback.
Value for Money
8.25
Given the range of complaints, the value for money is perceived as average.
Food and Beverage
6.25
The breakfast menu was described as a joke, indicating poor food and beverage quality.
Overall Experience
7.25
Overall experience was poor due to multiple issues; many other better options are recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:04

Property Description

Luxurious Spa Services
Indulge in relaxing massages at the full-service spa, a perfect way to unwind during your stay at Hotel Ruby Arena.

Fine Dining Experience
Savor delicious meals at the hotel's restaurant, or opt for 24-hour room service for a cozy night in. Don't miss out on the refreshing drinks available at the stylish bar/lounge.

Convenient Amenities
Benefit from complimentary wireless internet, valet parking, and a 24-hour business center. With express check-out and dry cleaning services, your stay at Hotel Ruby Arena will be both comfortable and convenient.

To experience the ultimate blend of luxury and convenience, book your stay at Hotel Ruby Arena today!

Important information:

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 2 reviews
Cleanliness: 5.25
Service: 7.25
Location: 8.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 7.25
A
Anoop Mohanan • family_with_children • ru
10
2026-05-23 • via Nuitee
F
Fathimath • solo_traveller • mv
10
Pros:

Very good staff and living

2026-05-12 • via Nuitee
D
Dipu • family_with_children • in
9
Great!
Pros:

The location was convenient and the stay in the A/C room that we got, was comfortable.
Also, all required things like the blankets, toiletries etc. were provided.
Also, since we checked in late after 10:30 pm in the night, they allowed us to checkout next day at 2 pm, 2 hours after the usual checkout time.

Cons:

Minor things like the fact that the TV remote control was not working properly, and the fact that the A/C control worked to only reduce the temperature but not in the other direction.

2026-03-15 • via Nuitee
N
Neevan • extended_group • in
4
Cons:

Better maintenance of the property would help.

2026-02-10 • via Nuitee
A
Ali • couple • mv
5
2026-01-21 • via Nuitee
M
Manoj • family_with_children • in
7
2026-01-19 • via Nuitee
S
Sheela • couple • in
5
2026-01-19 • via Nuitee
S
Sunny • family_with_children • ae
5
Pros:

Location

Cons:

Facilities like fridge and safe

2026-01-04 • via Nuitee
A
Ali • extended_group • mv
8
2025-12-26 • via Nuitee
G
Galvin
2
Pros:

Spa has been closed for 3 months.

I got a room upgrade but it’s a very dated room. The fridge did not work.

2025-12-15 • via Nuitee
B
Bijoy • couple • in
8
Responsive staff. Though in the middle of city you won’t feel the crowd
Pros:

Overall it was good

Cons:

But you can’t say that it was great. It was good

2025-11-27 • via Nuitee
G
Girish Kumar
2
Pros:

Horrendous experience. Property was very poorly kept.No chill in room airconditioner. Stained sheets, delapidated furniture, withered towels, cockroaches in the bathroom, cracked tiles. The breakfast menu is a joke. Staff at lobby is completely un-trained. Took 15 minutes to find the booking, as they were not aware of hotels.com.
Not a family friendly place. There are far better and premium properties in Trivandrum available at this rate.

2025-11-13 • via Nuitee
S
Santhosh • family_with_children • ae
6
2025-09-19 • via Nuitee
F
Faruk • couple • tr
10
2025-08-09 • via Nuitee
N
Neevan • review category business travellers • in
6
Pleasant
2025-05-05 • via Nuitee
K
K • family with young children • in
7
Good
2025-05-04 • via Nuitee
M
Mohamed • young couple • mv
3
Poor
2025-04-14 • via Nuitee
P
Pv • young couple • ie
1
Bad
2025-04-05 • via Nuitee
A
Abdulla • young couple • mv
1
Bad
Cons:

Cockroach too much

2025-02-18 • via Nuitee
J
Jairus • family with young children • in
7
Good
2025-02-17 • via Nuitee