Hatfield Lodge

Hotels
7.8 (417 reviews)
24A Victoria Terrace , Lowestoft , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Issues with cleanliness
Uncomfortable room quality
Limited amenities

Categories

Cleanliness
6.76
Some reviews mentioned unclean rooms and concerns about cleanliness.
Service
8.73
Consistent praise for friendly and accommodating staff.
Location
8.77
Positive comments regarding proximity to the seaside and convenience.
Room Quality
6.72
Complaints about uncomfortable beds and some rooms lacking basic amenities.
Amenities
7.75
Adequate facilities mentioned though with some missing basic items.
Value for Money
7.21
General sentiment that while some aspects were good, issues affected overall value.
Food and Beverage
8.26
Positive reviews of breakfast and food quality.
Overall Experience
8.23
Mixed but generally favorable sentiment from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:20

Property Description

Luxurious Accommodation and Amenities
The Hatfield Lodge offers comfortable rooms equipped with tea/coffee making facilities, a TV, hairdryer, and free WiFi. Guests can enjoy the convenience of staying in well-appointed rooms with all the necessary amenities for a pleasant stay.

Access to Best Western The Hatfield Hotel Facilities
Guests staying at The Hatfield Lodge have full access to the facilities at Best Western The Hatfield Hotel, including the terrace bar with sea views and Morton’s Bar and Grill Restaurant overlooking the Esplanade and the beach. This partnership enhances the overall guest experience by providing additional dining and leisure options.

Prime Location and Nearby Attractions
Situated just a short walk from Lowestoft town centre, guests can easily explore the vibrant nightlife and South Pier along the seafront. With Lowestoft Rail Station and shopping areas in proximity, the hotel's location offers both convenience and accessibility for travelers.

Book your stay at The Hatfield Lodge for a memorable experience with top-notch amenities and a prime location!

Important information:

Key collection, registration and facilities are all located in Best Western the Hatfield Hotel, which is located opposite the Hatfield Lodge. When booking 5 rooms or more, different policies and additional supplements may apply.

Best Western the Hatfield Hotel operates ticket only events on New Year's Eve in the bar and restaurant. If guests wish to dine in the hotel, please contact directly for the options available.

The property has a car park located next to Hatfield Lodge, which is shared with Best Western The Hatfield Hotel. Parking spaces are limited and are on a first-come, first-serve basis. Unfortunately, spaces cannot be reserved or guaranteed. Once parked in the car park guests will need to register their car details on one of the touch pads located either in Reception or the Terrace bar in Best Western the Hatfield Hotel in order to be issued with an electronic permit and to avoid a fine.

Please note, most rooms are accessible by stairs only. Therefore it may not be suitable for guests with mobility impairment. Guests should contact the property for further details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £10 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 417 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 8.23
G
graham family_with_children gb
8
nice just what i needed
Pros:

verry good

Cons:

have stade meny times

2026-07-17 via Nuitee
K
Kathryn solo_traveller gb
8
Pros:

Checked in a the main hotel, friendly staff and explained everything. The room was clean with a nice big bathroom and decent fan

Cons:

The bed was very soft! Every time one of us moved it moved the other!

2026-07-10 via Nuitee
S
Samantha couple gb
5
Pros:

Breakfast at the Best Western across the road was fantastic, no facilities where we were staying, room was clean but small, would not have liked to spend more than 1 night there, no view apart from Best Western Hotel, bed was comfy, we had a fan in the room which was good.

Cons:

There could be air conditioning in the rooms, unbearable stifling even with fan on and windows open. Seagulls are a big problem, I know this can not be helped but they are so noisy,

2026-07-07 via Nuitee
B
Barnard solo_traveller gb
2
2026-07-06 via Nuitee
G
Gary solo_traveller gb
8
Great views, decent menu, clean rooms
Pros:

I've stayed here a few times now over the last couple of years and , because of my disability, occasionally have to request certain things. The staff , including the cleaners, go above and beyond the call of duty and are multi talented especially the lovely Lisa (who if isn't management or supervisory staff should be) . Reasonable prices for food and drink and being right on the seafront has amazing views from the terrace with plenty of seating.

Cons:

So, The Lodge room 2 that mattress is very uncomfortable and needs upgrading or getting rid of. It's a shame that the Lodge looks a bit forlorn from the outside now with the ripped canopy above the main door needing replacing. Also, unfortunately during peak periods parking is a nightmare with only one disabled space (it is signed to say that spaces are limited) and some idiots parking too close to you or where they want. It's not always like this but when people just turn up for tea or coffee or lunch if you're a resident there and pop out you've lost your space by the time you get back.
The only other little quirk is that the Full English Breakfast only has 1 bacon, 1 sausage, 1 hash brown and NO MUSHROOMS (unless you pay extra) but you do get beans ,fried egg, half grilled tomato and toast too

2026-07-05 via Nuitee
J
John couple gb
7
Pros:

Good

Cons:

5' bed

2026-07-04 via Nuitee
L
Liviu Daniel solo_traveller gb
10
2026-06-29 via Nuitee
R
Rafal solo_traveller pl
10
2026-06-28 via Nuitee
A
Amber solo_traveller gb
10
2026-06-28 via Nuitee
M
Michael couple gb
1
2026-06-28 via Nuitee
J
Joanne solo_traveller gb
4
Pros:

Location was great for where we was heading out for our event

Cons:

The mattress was like sleeping on waterbed very uncomfortable and the room was very very hot even with little fan on and breakfast wasn't great the bacon was over cooked and burnt and sausage didn't taste very nice and beans were cold and my toast had no butter for how much it was it wasn't worth it and you can get better breakfast in spoons or somewhere else

2026-06-28 via Nuitee
D
Dave solo_traveller gb
9
Hatfield hotel
Pros:

Bathroom suite was very nice, best part.

Cons:

Room looked a bit drab, could do with a lick of paint to brighten it up.
Toilet door lock needs repairing. Was more like a hostel than a hotel

2026-06-27 via Nuitee
E
Elsey family_with_children gb
10
2026-06-26 via Nuitee
S
SYLVIA solo_traveller gb
8
2026-06-25 via Nuitee
C
Carver solo_traveller ae
10
2026-06-24 via Nuitee
S
Sarah solo_traveller gb
9
2026-06-19 via Nuitee
S
Stewart solo_traveller gb
5
2026-06-17 via Nuitee
P
Paul couple gb
6
2026-06-13 via Nuitee
D
Dean solo_traveller gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-06-12 via Nuitee
D
Dee solo_traveller gb
8
Pros:

Clean room .plenty of cupboard space . Large bathroom

Cons:

Television didn't work but didn't need it

2026-06-07 via Nuitee