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Facilities
Property facilities
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Safety deposit box
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Non-smoking throughout
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Kid meals
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Heated pool
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Coffee Shop on site
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Self parking (surcharge)
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Water park access (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Private picnics
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Water tubing nearby
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Charcoal grill
Review Highlights
Categories
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Property Description
Luxurious Stay in Pigeon Forge, Tennessee
Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.
Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.
Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.
Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!
Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.
Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.
The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.
Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.
If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.
Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.
The waterpark is open through mid -October. Parking is always limited to 1 space.
Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
We loved everything about this place slides were awesome the restaurants were great the bowling was fun... so clean and nice
Service staff was very helpful
The smell of fake marijuana
Clean, lots of activities for the kids!
N/a
Hotel was awesome . Kids had a blast !
Everything
Nothing
Water park
Everything else.
We loved everything about the property
No complaints!
Location
That the slides didn’t open till late
Indoor waterpark
No gym
Very clean, pool area very nice, lifeguards were great, staff was very nice! Love that indoor pool area is open until 11 pm. Will definitely come here again!
The staff who I spoke with were averagely helpful.
My reservation was cancelled a day before arrival due to a "system outage". I was emailed and promised a refund and future free night.. Refund took 2 weeks and still no free night certificate received.
That it was family, friendly, very clean and it was easy to be able to keep track of the kids
I didn’t like that we weren’t able to enjoy the outdoor waterpark because it was closed
We enjoyed the amenities, location, and the time shared with our families.
The bed was too firm for our liking. Check out is at 10am and to extend until 11am is $56.23 or until 12pm $112. I do understand this is a resort but you can’t check in until 3pm or 4pm and to have those steep fees is absolutely ridiculous. Checkout should be 11am at least.
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