Country Cascades Waterpark Resort

Hotels
8.8 (4084 reviews)
204 Sharon Drive , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Indoor water park
Family-friendly
Cons:
Uncomfortable beds
Overpriced food
Café was closed

Categories

Cleanliness
8.88
The hotel and our room were very clean, which made us feel comfortable right away.
Service
9.35
Staff were all friendly, helpful, and genuinely kind.
Location
9.39
We loved the location of the hotel.
Room Quality
8.34
Beds and pillows were uncomfortable.
Amenities
8.87
The indoor water park was perfect and exceptionally clean.
Value for Money
8.33
Food at the coffee shop was very overpriced.
Food and Beverage
8.38
Food was delicious at local restaurant, but café inside was closed.
Overall Experience
8.85
Overall a fantastic family-friendly hotel; we would absolutely stay here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Luxurious Stay in Pigeon Forge, Tennessee

Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.

Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.

Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.

Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!

Important information:

Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.

Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.

The waterpark is open through mid -October. Parking is always limited to 1 space.

Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 19, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4084 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
P
Peterson family_with_children us
10
My stay was perfect, the children loved the pool and toboggan area. We'll be back for sure.
Pros:

Pool

2026-07-04 via Nuitee
A
Amber family_with_children us
8
2026-07-03 via Nuitee
J
Jeffrey solo_traveller us
10
2026-07-03 via Nuitee
C
Christene family_with_children us
10
It was awesome hate we only could stay one night
Pros:

It was awesome

2026-07-03 via Nuitee
M
Michael solo_traveller us
10
Great place to stay for families
Pros:

Great place to stay you really dont have to leave the resort. Everything is right there one site.

2026-07-02 via Nuitee
C
Cj solo_traveller us
5
2026-07-02 via Nuitee
J
Jennifer family_with_children us
10
2026-07-02 via Nuitee
J
Jimmy family_with_children us
6
The building near the outside water park is noisy at night when you’re trying to sleep people hollering and screaming th
2026-07-02 via Nuitee
D
Diaz family_with_children us
10
Excellent, staff was very helpful!! Also the pools were all clean.
Pros:

Everything!! The pool, hot tub, arcade, food & of course the room.

Cons:

Don't have a negative comment.

2026-07-01 via Nuitee
H
Heaven couple us
10
2026-07-01 via Nuitee
J
jackie solo_traveller us
10
Relaxing at it's best
Pros:

I'm telling you my daughter had the time of her life. In & outdoor water park

Cons:

Parking not enough

2026-06-30 via Nuitee
A
Ashley family_with_children us
9
2026-06-30 via Nuitee
E
Edgeworth solo_traveller us
10
2026-06-29 via Nuitee
J
jeanette family_with_children us
8
Good stay over all.
Pros:

That’s the property had things to do on the outside and inside for kids.

Cons:

Beds not comfortable

2026-06-28 via Nuitee
G
Gayle family_with_children us
10
Fun had by all.
Pros:

Lot of food options. Didn’t need to leave the resort

Cons:

My grandchild just went to the doctor and is 43 inches tall. He was able to
Ride the big outdoor waterslide on Thursday but was turned away on Friday. Inconsistent. Kinda bummed because height requirements for waterslides was misleading prior to booking and we had to deal with toddler meltdown

2026-06-28 via Nuitee
L
Laferriere family_with_children us
8
Pros:

Location

Cons:

Small pool towels

2026-06-28 via Nuitee
K
Kristen family_with_children us
10
Pros:

The front desk was so awesome with me, since I was disabled. Everyone was super friendly.

2026-06-28 via Nuitee
R
R1458XIjenniferh Family
10
Had fun
Pros:

Clean ,fun and great food served by Allura sweet on top of good service tasteful and great service overall.definitely coming back.

2026-06-27 via Tripadvisor
T
Tanya family_with_children us
10
2026-06-27 via Nuitee
M
Martinez solo_traveller us
8
Pros:

It is very clean.

2026-06-27 via Nuitee