Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.99
Rooms were not clean according to some reviews.
Service
9.46
Staff were very accommodating and helpful.
Location
9.5
Great location with easy access to transport and amenities.
Room Quality
8.45
Rooms were spacious and comfortable.
Amenities
8.98
Facilities available, but some minor issues mentioned.
Value for Money
8.44
Some guests mentioned high prices for certain services.
Food and Beverage
8.99
Three free meals provided, overall positive sentiment.
Overall Experience
9.36
Many guests expressed a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:12

Property Description

Prime Location Beside World's Largest Amusement Park
Nestled beside the world's largest amusement park, the 5-star Lotte Hotel offers unparalleled convenience for thrill-seekers and families alike.

Luxurious Rooms and Dining Options
Indulge in the comfort of spacious rooms equipped with 37-inch flat-screen TVs, premium toiletries, and more. Enjoy a culinary journey at Toh Lim for delectable Chinese cuisine or savor a buffet feast at La Seine.

Exclusive Club Lounge Experience
Unwind at the club lounge with offerings like afternoon tea, happy-hour service, live stations, and a breakfast buffet. Elevate your stay at Lotte Hotel with exceptional amenities and services.

Ready to experience luxury and convenience at Lotte Hotel? Book now to secure your unforgettable stay.

Important information:

The hotel may pre-authorize your credit card upon booking. Payment has to be made upon arrival.

Please note that the indoor swimming pool, sauna and fitness club are closed every last Monday of each month.

All ages are allowed to Club Lounge (Adult supervision required during alcohol service hours)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for KRW 60,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1911 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
S
Sergei • solo_traveller • ru
5
Местоположение вытягивает. Гостиница не стоит таких денег.
Pros:

Расположение очень удачное. В округе много магазинов, кафе, прогулочных зон.
Но то, что характеризует 5 звездные гостиницы отсутствует.

Cons:

При заселении номер встретил с наличием чужих волос в раковине, в ванне. Судя по черноте это были скорее всего местных жителей) а по длине можно было судить, что они с головы.

Пыль на полочках.
Грязь в углах и тп.
Все это говорит о наплевательском отношении к уборке номеров. При том что в самой гостинице чисто.

Каждый утро, обед и вечер из-за плохой системы вентиляции в комнату проникал запах с кухни. И так было во многих номерах.

И вообще с запахами в гостиницу все плохо.
Гостиницы с таким заявленным уровнем должны пахнуть вкусно.

Несмотря на немалый ценник и заявленые 5 звезд отсутствовали принадлежности. Нет зубных щеток, паст и тп.

Но мило предложены в мини баре за отдельную плату.

Мне за таких гостиничных владельцев стыдно.

Лотте бренд, который известен во всем мире. Но я в эту гостиницу за такую сумму подумал бы возвращаться или нет.

Это не стоит этих денег.

2026-07-25 • via Nuitee
K
KAORI • couple • jp
8
2026-07-25 • via Nuitee
A
Adiyatseren • couple • mn
10
Excellent
Pros:

The Lotte Adventure Park was nice and had a good time there.

Cons:

None

2026-07-25 • via Nuitee
P
Paul • family_with_children • ca
7
Had to order in or go out for meals
Pros:

Pool

Cons:

Buffet was ridiculously expensive

2026-07-24 • via Nuitee
A
Amor2003681 • solo_traveller • il
10
Pros:

The best

Cons:

No

2026-07-23 • via Nuitee
A
Amor2003681 • solo_traveller • il
10
Pros:

The best

Cons:

No

2026-07-23 • via Nuitee
H
Hyewon • couple • jp
8
Pros:

위치가 좋아요

Cons:

직원이 돔 친절하면 좋갰어요

2026-07-23 • via Nuitee
H
Hyewon • couple • jp
8
Pros:

위치가 좋아요

Cons:

데스크 직원이 불친절해요

2026-07-21 • via Nuitee
Y
Yukinobu • solo_traveller • jp
10
Pros:

ホテルのスタッフは、全員素晴らしかったです。
フロント、レストランのスタッフは親切で笑顔で対応してもらいました。部屋の清掃は、綺麗で隅々まで行き届いて、気持ち良かったです。

Cons:

①無料タクシーについて、空港のイミグレーションの待ち時間が長く、リミットの45分を超過し1時間半程ドライバーを待たせたが、車に乗せてもらい助かったが、何分超過したら追加料金かかる等事前に通知が欲しかった。そもそも45分で空港から出てくるのは無理かなと思いますで、待ち時間の改善を期待します。
②タックスリファンドのキオスク端末がホテル内にあると便利だと思った。
③ホテル2階のコンビニの場所が分かりにくいのと、24時間営業してもらうと有り難いです。

2026-07-21 • via Nuitee
S
Sai • family_with_children • au
9
Very nice!
Pros:

Very clean and comfortable. Staffs were lovely.

Cons:

It’s a bit far from the city.

2026-07-20 • via Nuitee
M
Munkhnaran • family_with_children • mn
9
2026-07-19 • via Nuitee
S
Sun Hye • couple • us
9
2026-07-18 • via Nuitee
R
Randa • family_with_children • sa
8
الموقع جميل
Pros:

.

Cons:

.

2026-07-15 • via Nuitee
A
Andrei • family_with_children • ru
7
Pros:

Нормальный отель. Хорошее местоположение, остальное просто обычное.

2026-07-15 • via Nuitee
K
KEIKO • extended_group • jp
8
快適で安心して宿泊できました。
Pros:

清潔でスタッフの対応が親切でした。
空港までのリムジンバスが目の前で停まるので便利でした。

Cons:

なし

2026-07-14 • via Nuitee
F
Farzaneh • family_with_children • au
10
We stayed in this hotel for 5 days and will definitely come here if we want to visit Seoul once more.
Pros:

The access to anywhere was so easy , location is perfect.

Cons:

Nothing

2026-07-14 • via Nuitee
K
Kherlen • family_with_children • mn
8
2026-07-13 • via Nuitee
H
Hwee Nah • solo_traveller • my
9
2026-07-13 • via Nuitee
H
HANA • family_with_children • jp
9
2026-07-13 • via Nuitee
A
Anne • solo_traveller • lu
10
Pros:

Clean and big rooms
Breakfast was exceptional! Big variety

2026-07-12 • via Nuitee