Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.99
Rooms were not clean according to some reviews.
Service
9.46
Staff were very accommodating and helpful.
Location
9.5
Great location with easy access to transport and amenities.
Room Quality
8.45
Rooms were spacious and comfortable.
Amenities
8.98
Facilities available, but some minor issues mentioned.
Value for Money
8.44
Some guests mentioned high prices for certain services.
Food and Beverage
8.99
Three free meals provided, overall positive sentiment.
Overall Experience
9.36
Many guests expressed a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:12

Property Description

Prime Location Beside World's Largest Amusement Park
Nestled beside the world's largest amusement park, the 5-star Lotte Hotel offers unparalleled convenience for thrill-seekers and families alike.

Luxurious Rooms and Dining Options
Indulge in the comfort of spacious rooms equipped with 37-inch flat-screen TVs, premium toiletries, and more. Enjoy a culinary journey at Toh Lim for delectable Chinese cuisine or savor a buffet feast at La Seine.

Exclusive Club Lounge Experience
Unwind at the club lounge with offerings like afternoon tea, happy-hour service, live stations, and a breakfast buffet. Elevate your stay at Lotte Hotel with exceptional amenities and services.

Ready to experience luxury and convenience at Lotte Hotel? Book now to secure your unforgettable stay.

Important information:

The hotel may pre-authorize your credit card upon booking. Payment has to be made upon arrival.

Please note that the indoor swimming pool, sauna and fitness club are closed every last Monday of each month.

All ages are allowed to Club Lounge (Adult supervision required during alcohol service hours)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Guest Reviews

8.9
Based on 1958 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
B
Batbold • family_with_children • mn
9
2026-10-17 • via Nuitee
H
Hiroshi • family_with_children • jp
8
2026-10-17 • via Nuitee
L
luong • extended_group • vn
10
Memorable stay
Pros:

Location, cleanliness, friendly staff, comfortness

Cons:

Nothing

2026-10-17 • via Nuitee
B
bayarnyagt • family_with_children • mn
9
Location is perfect.
Pros:

Good.

Cons:

Nothing.

2026-10-15 • via Nuitee
S
Sara • couple • it
9
Very good and pleasant stay!
Pros:

Amazing! The location is perfect, the room was clean and well organized, there was everything we needed. The mini washing machine and the projector added the final touch!

2026-10-14 • via Nuitee
A
Ariunaa • family_with_children • mn
10
2026-10-13 • via Nuitee
A
Anita • family_with_children • nz
10
Very happy and memorable trip!
Pros:

Thank you we loved our family room on the 20th floor. View of Lotte World Tower wonderfully lit up every night. Rooms quiet, Beds very comfortable - beyond expectation. Pillows soooo comfortable. Housekeeping kept the room clean with daily housekeeping, clean towels. Will definitely stay again.

Cons:

There was nothing we didn't like. Perfect location, friendly staff, very comfortable room. Family room perfect for 2 adults and 2 children.

2026-10-13 • via Nuitee
A
Anita • family_with_children • nz
10
Perfect 10/10
Pros:

Very Comfortable bedding beautiful supportive pillows. Loved the soundproof walls.
Spotless in all areas of the hotel well-maintained bathrooms
Very friendly Staff: Polite, helpful team members.
Housekeeping staff making sure beds made daily fresh towels supplied, and rooms tidied up daily.

Very central Location - right next door to Lotte World, Mall. Food Hall, Grocery shops.
Children loved the swimming pool. Gym - 10/10 Absolutely Loved our stay will stay again.

Cons:

Nothing - everything absolutely 10/10

2026-10-13 • via Nuitee
M
Margaret • extended_group • us
10
2026-10-11 • via Nuitee
K
Kathleen • solo_traveller • us
10
Lotte great
Pros:

Location

Cons:

No issues

2026-10-10 • via Nuitee
C
Chih Wen • couple • tw
9
2026-10-09 • via Nuitee
C
Chih Wen • couple • tw
9
2026-10-09 • via Nuitee
J
Jamshid • extended_group • uz
10
Exceptional breakfast, nice staff, excellent location.
Pros:

Everything

2026-10-09 • via Nuitee
H
Hyewon • couple • jp
6
대체적으로 만족합니다.
Pros:

위치가 좋아서 너무 편리했고 만족해요
다만 옆방인지 복도인지 아이들이 밤늦게 뛰어놀아서 너무 시끄러웠습니다.

2026-10-08 • via Nuitee
L
Luca • couple • it
10
2026-10-07 • via Nuitee
J
Jiyun • solo_traveller • kr
10
Pros:

Excellent location. Professional staff who meets your needs timely and efficiently.

2026-10-07 • via Nuitee
A
Ali • family_with_children • sa
9
2026-10-07 • via Nuitee
A
Arline • couple • us
10
Perfect special retreat
Pros:

The location and Club floor access

Cons:

It would be nice to have a list what is available in the hotel

2026-09-17 • via Nuitee
J
JONG HYEOK JOHN • couple • ca
7
Pros:

평소 롯데호텔을 좋아하는 사람으로서 대체적으로 만족스러웠어요.

Cons:

체크인카운터 일부 직원의 응대가 불편하였어요. 머무는 동안 대부분의 직원들은 잘 대해주었고 고마웠습니다.

2026-09-17 • via Nuitee
E
Enkhtaivan • solo_traveller • mn
7
2026-09-15 • via Nuitee