Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Spacious accommodations
Cons:
Cleanliness issues
Room condition
Check-in delays

Categories

Cleanliness
6.76
Some reviews mention dusty carpets and odor issues, indicating that cleanliness could be improved.
Service
8.23
Generally positive experiences with staff being prompt and helpful, though some service issues were noted.
Location
9.27
Highly praised for central location near Shinagawa Station, making it convenient for travelers.
Room Quality
6.72
Comments about the room being run down and some concern over the condition of furniture.
Amenities
8.25
Facilities like restaurants and stores within the hotel are appreciated, but limited availability mentioned.
Value for Money
7.21
Mixed feelings due to the aging facilities, with some guests noting high pricing for the condition.
Food and Beverage
7.76
Breakfast is enjoyed by many, though chaotic experiences were noted, impacting overall satisfaction.
Overall Experience
8.23
General satisfaction with the stay, despite some negative observations about specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:43

Property Description

Luxurious Amenities and Dining Options
Prince Hotel offers a plethora of choices with 15 food and beverage options, 2 swimming pools, and even its own aquarium. Indulge in the stunning Tokyo views while enjoying free WiFi throughout the property.

Entertainment and Recreation Galore
Experience a city within a city at this hotel with a movie theatre, bowling alley, tennis courts, and a karaoke bar. Relax at the indoor and outdoor pools, sauna facility, or with a rejuvenating massage.

Exquisite Dining Experience at Dining & Bar Table 9 Tokyo
Elevate your dining experience at the 39th-floor Dining & Bar Table 9 Tokyo, offering unparalleled views of Tokyo. Delight in unique Western cuisine, grill and steaks, fusion tapas, and a wide selection of beverages.

Book your stay at Prince Hotel for a luxurious and unforgettable experience.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.

One baby cot can be added to rooms at the Main Tower and Annex Tower, subject to availability.

The fitness center is on a reservation basis. Available for ages 18 and above only.

Please note that renovation work of the main tower: guest rooms (from 6th to 37th floors), and the lobby (1st floor), the annex tower: guest rooms (from 8th to 32nd floors), and the lobby (7th floor), and the Restaurant Ajikaido Gojusanji main tower (38th floor) will be carried out from November 1, 2026 to April 2029.

Guests may experience some noise or light disturbances from November 1, 2026 at 09:00 to April 2029.

Renovation work is taking place from 09:00 to 17:00 daily. The lobby, restaurant F38, and some rooms are under renovation.

Children aged 3 to 5 years can stay free of charge when using existing bedding with a plan that includes breakfast.



Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 13520 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 6.72
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 8.23
P
Paavo • solo_traveller • fr
9
2026-07-04 • via Nuitee
A
Abbey • extended_group • us
7
2026-07-04 • via Nuitee
N
Nicky • solo_traveller • tw
9
東京每次來都不一樣
Pros:

每次到東京旅遊，一定都會選擇入住品川王子飯店，品川車站外因為鐵路升級工程，雖然沒有不便，但卻有點顯得擁擠，飯店旁有藥妝店，便利商店，還有小小美食街，品川站搭乘新幹線也都非常的輕鬆，這次還住到了Annex tower，算是集全了王子飯店系列，值得下次再來。

Cons:

希望往返機場的利木津巴士，可以恢復在飯店門口上車，在飯店預約車票。

2026-07-04 • via Nuitee
O
okamoto • couple • jp
10
2026-07-04 • via Nuitee
潘 • family_with_children • tw
9
2026-07-03 • via Nuitee
K
ken • solo_traveller • jp
3
普通
Pros:

普通です

Cons:

フロントの丁寧さ

2026-07-03 • via Nuitee
H
Hugo • couple • fr
10
Très bien je recommande
Pros:

Lit/ toilettes/ personnel/ emplacement

Cons:

La tour annexe est un peu recluse mais rien de bien grave

2026-07-03 • via Nuitee
P
Poppas • couple • us
10
Fun!
Pros:

Nice and comfortable last two nights.

Cons:

Nothing

2026-07-03 • via Nuitee
R
Ranatunga Mudiyanselage Saminda Bandara • solo_traveller • gb
7
2026-07-03 • via Nuitee
S
Sarah • extended_group • nz
6
Good for a night between cities with easy access to Shinkansen
Pros:

Location was excellent
Plenty to do in hotel

Cons:

Rooms smelt of smoke on non smoking floor and quite dated

2026-07-03 • via Nuitee
Y
YUJI • couple • jp
8
2026-07-03 • via Nuitee
C
Chrizelda • couple • za
7
Pros:

Great location close to station

2026-07-03 • via Nuitee
D
Douglas • solo_traveller • us
1
2026-07-02 • via Nuitee
D
Douglas • family_with_children • us
1
2026-07-02 • via Nuitee
R
Robert Hanania • solo_traveller • il
9
Pros:

For me, the hotel was clean, beautiful, large rooms, there is parking for a car that we rented for free, and the service was excellent. I would come back to this hotel again. Perfect.

Cons:

Nothing

2026-07-02 • via Nuitee
V
Vanessa • couple • us
3
Mediocre and depressing
Pros:

Location

Cons:

Old and run down and over priced

2026-07-02 • via Nuitee
D
Douglas • solo_traveller • us
1
2026-07-02 • via Nuitee
池田 • solo_traveller • jp
4
最低
Pros:

特にないです。立地でしょうか

Cons:

アメニティについてもブラシもコットンも細々したものが全く置いてないのに、宿泊料金が高いのは納得できない

2026-07-02 • via Nuitee
L
Luca • solo_traveller • it
8
2026-07-02 • via Nuitee
S
Silvio Luis • solo_traveller • br
9
Excelente!
2026-07-02 • via Nuitee