Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, central location
Friendly, helpful staff
Clean rooms (some recently renovated)
Comfortable beds/spacious rooms in some cases
Lovely lobby/restaurant and building
Accessible pool
Cons:
Rooms and bathrooms often feel tired and need updating
Ongoing construction/noise and doors slamming at night
Damp smell in some rooms; heating/water-pressure issues
Missing in-room amenities (toothbrush/toothpaste, fridge); TV problems
Poor coffee/tea at breakfast
Perceived poor value for money / prices too high for some guests

Categories

Cleanliness
8.4
Generally reported as clean in multiple reviews, though a few guests noted a damp smell in rooms and small/tired bathroom fittings.
Service
9.4
Consistently praised: staff described as friendly, helpful and accommodating across many reviews; staff behaviour is a strong positive even during renovation periods.
Location
9.3
Repeatedly highlighted as excellent/central and the hotel's standout feature in many reviews.
Room Quality
7.2
Mixed quality: some recently renovated rooms received praise, but numerous comments describe rooms and bathrooms as tired, small or in need of updating; renovation works mentioned.
Amenities
7.6
Mixed: positives include lobby/restaurant and pool access, but guests reported missing in-room items (toothbrush/toothpaste, fridge), TV failures, and heating/water-pressure issues.
Value for Money
7
Several guests felt the price did not match expectations or was outside budget; explicit comments about the prestations/price ratio being disappointing.
Food and Beverage
7.6
Breakfast generally satisfactory for some, but multiple mentions of poor hot drinks (coffee/tea) and limited in-room refreshments; positive personal touches noted.
Overall Experience
9.1
Overall stays are positive due to location and staff; some disturbance from construction and tired rooms reduced scores for some guests but many still recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Central Location and Elegant Rooms
Located between Piccadilly and Regent Street, The Dilly offers spacious and elegantly furnished rooms with private bathrooms, bathrobes, and slippers.

Convenient Amenities
Guests can enjoy free newspapers, a refrigerator, and 24-hour room service. The hotel is a short walk from popular shopping destinations like Oxford Street and Bond Street.

Health Club and Dining Options
The Health Club features a steam room, state-of-the-art gym, squash courts, and a dance studio. Guests can dine at the Terrace restaurant with an outdoor terrace or savor Indian cuisine at Madhu's restaurant in the Oak Room.

Book your stay at The Dilly for a luxurious and convenient experience in the heart of the city.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form that will be sent by the property. If you plan to bring your pet with you, please note that a GBP 35 cleaning fee will be applied. Children under 18 years of age are not permitted in the swimming pool unless supervised by a parent or guardian aged 18 or over. Children under 18 years of age, supervised by parents or guardians aged 18 or over can access the swimming pool from Monday to Friday between 07:00 and 21:30 and on weekends from 08:00 to 20:00. Please note that Madhu's Restaurant will be closed from January to June.

As we approach our 120th year, The Dilly are delighted to announce the beginning of an extensive renovation programme that will restore our hotel as one of Piccadilly’s most iconic landmarks.

From May, our new entrance and lobby will reopen, signalling the start of our detailed bedroom refurbishment. The Dilly appreciate your cooperation and understanding whilst we undergo this exciting transformation.

We're thrilled to announce that Madhus of Mayfair will reopen on June 4th, with a stunning transformation of the restaurant and bar, making it one of the most prestigious dining rooms in all of London.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

8.2
Based on 18868 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.3
Room Quality: 7.2
Amenities: 7.6
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 9.1
C
CAROLINA • couple • es
9
2026-10-31 • via Nuitee
K
Kate • solo_traveller • gb
10
2026-10-31 • via Nuitee
T
Thekryat • extended_group • kw
8
Pros:

Its location

Cons:

Need maintenance such as curtains, bathtub, sink, also the light inside is too little require more lights

2026-10-31 • via Nuitee
S
Stephen • family_with_children • gb
10
Pros:

Clean, friendly staff, nice rooms and great location

2026-10-31 • via Nuitee
Y
Yusuke • couple • us
8
Good location, nice breakfast
Pros:

Location

Cons:

Warm water with low water pressure

2026-10-31 • via Nuitee
E
Eray • family_with_children • tr
7
2026-10-31 • via Nuitee
S
stephen • family_with_children • gb
9
2026-10-31 • via Nuitee
K
Kristina • couple • se
10
Vårt självklara val i London
Pros:

The Dilly är vårt favorithotell i London och alltid vårt förstaval!

2026-10-31 • via Nuitee
H
Hayley • family_with_children • gb
8
Really enjoyable with a perfect location
Pros:

Excellent location, helpful and friendly staff, lovely building

Cons:

Breakfast drinks (ie coffee, tea) weren’t nice, slightly tired building / rooms etc but undergoing renovation which we were made aware of so cannot complain at all

2026-10-31 • via Nuitee
G
Gokcen • family_with_children • tr
10
2026-10-31 • via Nuitee
J
Jacqueline • couple • gb
8
Again staff were amazing but the construction work inside and out put a bit of a downer on the stay as didn’t realise th
Pros:

The staff were lovely and very accommodating

Cons:

We were made aware of the work being done but did feel we were in the building site outside. Doors slamming shut all through the night . The duvet was very heavy I didn’t ask if there was an option as didn’t want be a bother

2026-10-31 • via Nuitee
P
Pasi • couple • fi
10
Huippu Hotelli
2026-10-31 • via Nuitee
M
Miraan • couple • gb
10
2026-10-30 • via Nuitee
J
Josh • couple • gb
9
2026-10-30 • via Nuitee
M
Margaret Carmel • family_with_children • ie
6
Great location, room in need of updating
Pros:

Central location

Cons:

Room and bathroom tired, in need of updating

2026-10-30 • via Nuitee
S
Susan • couple • gb
10
Fabulous be back soon
Pros:

Location and staff

Cons:

Nothing

2026-10-30 • via Nuitee
J
Jacob • family_with_children • se
9
2026-10-30 • via Nuitee
W
Wahib • solo_traveller • gb
8
Pros:

I stayed in room 232 which was recently rennovated. Very good fittings.

Cons:

Price. I tried to book again but found the price outside my budget.

2026-10-30 • via Nuitee
C
Charlotte • extended_group • fr
9
La perfection au cœur de la ville
Pros:

Tout était parfait, de l’accueil à la chambre, sans parler des attentions d’arrivée dans la chambre !

2026-10-30 • via Nuitee
G
Güçlü • couple • tr
10
Giristen çikisa kadar herşey guzeldi kesinlikle otelin puani daha yuksek olmali. Hiç çekinmeden gelip kalin
Pros:

Yeri efsane,odalarıda yenilenmeye başlamiş ve bize yeni oda verdiler çok keyofle kaldik. Tesekkur ederiz tüm otel personeline

Cons:

Hiçç

2026-10-30 • via Nuitee