Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great Location
Exceptional Service
Cons:
Noisy Rooms
Lift Issues

Categories

Cleanliness
8.58
Overall cleanliness was highlighted positively, but some mentioned noise issues that affected perception.
Service
9.55
Service was consistently praised, with many guests highlighting exceptional staff interactions.
Location
9.09
Location was mentioned as fantastic, central to attractions, though some found it noisy.
Room Quality
8.54
Rooms were spacious and comfortable, although some mentioned decor looking tired.
Amenities
9.07
Amenities received positive feedback, especially breakfast and special touches for celebrations.
Value for Money
9.03
Guests felt the experience offered good value, particularly given the location and service quality.
Food and Beverage
9.08
Breakfast and overall food quality were noted as highlights of the stay.
Overall Experience
9.05
Overall sentiment from reviews reflects a highly positive experience with only minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:33

Property Description

Central Location and Elegant Rooms
Located between Piccadilly and Regent Street, The Dilly offers spacious and elegantly furnished rooms with private bathrooms, bathrobes, and slippers.

Convenient Amenities
Guests can enjoy free newspapers, a refrigerator, and 24-hour room service. The hotel is a short walk from popular shopping destinations like Oxford Street and Bond Street.

Health Club and Dining Options
The Health Club features a steam room, state-of-the-art gym, squash courts, and a dance studio. Guests can dine at the Terrace restaurant with an outdoor terrace or savor Indian cuisine at Madhu's restaurant in the Oak Room.

Book your stay at The Dilly for a luxurious and convenient experience in the heart of the city.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form that will be sent by the property. If you plan to bring your pet with you, please note that a GBP 35 cleaning fee will be applied. Children under 18 years of age are not permitted in the swimming pool unless supervised by a parent or guardian aged 18 or over. Children under 18 years of age, supervised by parents or guardians aged 18 or over can access the swimming pool from Monday to Friday between 07:00 and 21:30 and on weekends from 08:00 to 20:00. Please note that Madhu's Restaurant will be closed from January to June.

As we approach our 120th year, The Dilly are delighted to announce the beginning of an extensive renovation programme that will restore our hotel as one of Piccadilly’s most iconic landmarks.

From May, our new entrance and lobby will reopen, signalling the start of our detailed bedroom refurbishment. The Dilly appreciate your cooperation and understanding whilst we undergo this exciting transformation.

We're thrilled to announce that Madhus of Mayfair will reopen on June 4th, with a stunning transformation of the restaurant and bar, making it one of the most prestigious dining rooms in all of London.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

9
Based on 18587 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
D
David • solo_traveller • gb
9
Pros:

Excellent breakfast
Great location
Friendly welcome

Cons:

Somewhat expensive

2026-09-19 • via Nuitee
J
jane • couple • gb
10
A perfect location for west end theatres
Pros:

A beautiful hotel, lovely staff, great attention to detail.

2026-09-19 • via Nuitee
S
Shamim • solo_traveller • ch
6
Well located but lacking comfort .
Pros:

The location, very central

Cons:

Teeny Tony room . Lights not functioning. Plugs not convenient, had to unplug a lamp to plug in coffee machine or kettle .
Staff , only amicable and polite . Nothing noticeable .

2026-09-19 • via Nuitee
B
Beate • couple • de
8
Gutes, zentrales Hotel
Pros:

Sehr netter Willkommensgruß, tolle, zentrale Lage, gutes Frühstück, guter Fitnessbereich

Cons:

Duschen in der Badewanne ist nicht so schön

2026-09-19 • via Nuitee
J
Jose • couple • us
10
2026-09-19 • via Nuitee
A
Annabella • couple • gb
8
2026-09-19 • via Nuitee
F
Fatma • couple • ae
7
2026-09-19 • via Nuitee
S
Sallyann • couple • gb
10
2026-09-19 • via Nuitee
G
Gioacchino • family_with_children • it
8
Da rifare
Pros:

Personale molto cordiale

2026-09-18 • via Nuitee
D
Don • solo_traveller • ae
10
The Dilly
Pros:

Frint office Everything specially Alyona

Cons:

Internet wifi is super bad

2026-09-18 • via Nuitee
C
Cameron • couple • gb
10
Wonderful, amazing, 10/10
Pros:

The staff were very accommodating, friendly and helpful. Upon arrival I immediately felt treated like a long term beloved guest. Hussein on front desk and Anhelina in guest relations really made the whole stay so much more special

Cons:

If I had to choose anything at all, the rooms feel slightly outdated, but I am clutching at straws here as the stay was absolutely exceptional (they are also in the process of refurbishing their rooms, so this will likely be addressed in the next 12 months or so)

2026-09-18 • via Nuitee
E
Elvira • extended_group • ph
8
good value for the best location - beds are not bad so you’ll have a good nights sleep
Pros:

Best location in London .. walking distance to west end, jermyn street, bookstores , restaurants , beautiful parks .. front desk staff very accommodating and helpful

Cons:

The rooms are quite old and dark- you can just buy lamps in ikea 😅Our room didn’t have a phone so had to go to the lobby to order room service and couldn’t call to have our luggage picked up

2026-09-18 • via Nuitee
J
Jessica • family_with_children • ca
9
2026-09-18 • via Nuitee
S
Sharon • couple • ie
8
Very nice hotel, comfortable bed, gorgeous bar and really lovely staff
Pros:

Proximity to the tube, shopping are and all the sights

Cons:

The room was a bit small and for the price breakfast should be included

2026-09-18 • via Nuitee
G
Georgia • solo_traveller • gb
7
Pros:

Nice staff, good location, good bar.

Cons:

The room was dated. None of the windows could be opened.

2026-09-18 • via Nuitee
M
Matthijs • couple • nl
9
2026-09-17 • via Nuitee
G
Gustavo • couple • ar
8
Muy bien
Pros:

ubicación

Cons:

De entrada me dieron una habitación en la que no se podía vivir, sin acceso por ascensor y sin ventanas, eso me obligó a decir en el front-desk que no aceptaba la habitación,y gentilmente me dieron otra que era aceptable. Pero me preocupa volver al Hotel sin saber que me van a dar, frente a la posibilidad que no haya otras disponibles.

2026-09-17 • via Nuitee
S
Sharpe • solo_traveller • gb
10
Pros:

Special extras ...lovely hotel

2026-09-17 • via Nuitee
A
Anne • couple • ie
8
Super location and very enjoyable stay
Pros:

Location and pool

Cons:

Nothing

2026-09-17 • via Nuitee
N
Natan • extended_group • il
8
2026-09-17 • via Nuitee