Hampton Inn Rochester Greece

Hotels
•
Hampton Inn
7.5 (557 reviews)
500 Center Place Drive , Rochester , US
+1 585-663-6070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfy beds and comfortable rooms
Friendly/helpful front desk staff (several reports)
Generally good/solid breakfast for many guests
Good price/value for money
Large bathtub mentioned
Quiet / pet-friendly grassy area reported by some
Cons:
Room cleanliness issues (dust, smells, trash not emptied, cracks)
Plumbing/noise issues in some rooms causing sleeplessness
Breakfast/service inconsistencies (limited fruit, burnt or salty items, coffee running out)
Maintenance/safety concerns (fridge/cabinet door pinch, phone not working, unlocked window)
Pool overly chlorinated for some guests
Some staff instances reported as not welcoming or unhelpful in resolving issues

Categories

Cleanliness
5
Multiple reviews note cleanliness problems: dusty lamp, incomplete towels, cracks in bathroom ceiling, room smells, trash not emptied and one reviewer calling the hotel 'dirty'—warranting a below-average score.
Service
8.8
Service is generally praised across several reviews (excellent staff, great desk staff, friendly and helpful), though there are isolated reports of unhelpful or not-welcoming staff and a failure to resolve a reported noise issue—overall positive leaning.
Location
8
Location is described as convenient in at least one review and not criticized elsewhere; treated as a solid positive but not a standout feature.
Room Quality
7
Mixed room quality: many mention comfy beds and large bathtub, but there are significant negatives (extreme plumbing noise, room smells, phone not working, door/fridge hinge issue, unlocked window) leading to a slightly below-target score.
Amenities
6.8
Amenities show mixed feedback: breakfast service and selection sometimes good but with issues (limited fruit, burnt sausage, coffee running out), pool noted as overly chlorinated, and minor maintenance/fit-and-finish problems with in-room fridge cabinet.
Value for Money
8.5
Several guests mention good price and that the hotel provided needed rest and comfort; given positive comments about comfort and price, value is rated above average.
Food and Beverage
7.3
Breakfast is often described as decent/solid with good selection in some reports, but there are recurrent complaints (salty omelette, limited fruit choices, burnt items, slow or depleted coffee), yielding a modestly positive score.
Overall Experience
8.6
Most stays are described as pleasant or comfortable with helpful staff and good beds; however, notable negative outliers (very noisy room, strong cleanliness complaints) exist. Aggregate leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Modern Amenities and Comfort
Experience a stay filled with comfort and convenience at the Rochester North Hampton Inn. Each room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing retreat after a busy day exploring the city.

Leisure and Wellness Facilities
Unwind and rejuvenate at our indoor pool and hot tub, or stay active at the fitness centre. Our hotel offers the perfect balance of relaxation and fitness options for all guests to enjoy during their stay.

Convenient Location and Accessibility
Ideally situated just a short distance from key attractions like the Rochester Riverside Convention Center and the University of Rochester, Hampton Inn Rochester Greece provides easy access to the best of the city. Book now for a memorable stay in Rochester, NY.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Guest Reviews

7.5
Based on 557 reviews
Cleanliness: 5
Service: 8.8
Location: 8
Room Quality: 7
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 7.3
Overall Experience: 8.6
C
Christof • solo_traveller • ca
9
2026-10-29 • via Nuitee
S
Stephen • solo_traveller • us
2
The worst Hampton I’ve ever stayed in
Cons:

The room was horrible

2026-10-29 • via Nuitee
J
Jean • family_with_children • us
8
2026-10-29 • via Nuitee
M
Mary • couple • us
9
Great staff. Attention to detail
Pros:

Excellent staff

2026-10-25 • via Nuitee
D
DAVID • solo_traveller • us
8
2026-10-24 • via Nuitee
M
Mercedes • family_with_children • es
10
Pros:

La verdad que súper bien estuvimos mi familia y yo y súper contentos

2026-10-24 • via Nuitee
S
Stephanie • couple • us
10
Pros:

Breakfast and room

Cons:

Nothing

2026-10-23 • via Nuitee
P
Penelope • couple • us
10
Another very pleasant stay. Great desk staff.
Pros:

Both times I’ve stayed here, I slept really well. The bed was really comfortable. I liked the two outlets right at the bedside.

Cons:

The cabinet for the under counter fridge. The outer door opens in one direction and the fridge door opens in the opposite direction pinching your fingers between the fridge door and the hinges of the outer door.

2026-10-14 • via Nuitee
F
Frederick • family_with_children • ca
6
Decent stay and we still had a good time, but the room cleanliness and staff friendliness could be better.
Pros:

We still enjoyed our 2-night stay overall. The breakfast was decent, and the front desk staff were friendly and smiled during checkout.

Cons:

The room had a dusty lamp, and the shower gel was almost empty when we arrived. The towels were incomplete for our group, and there were some cracks on the bathroom ceiling. Most staff weren’t very friendly or welcoming. At breakfast, the omelette was salty and the fruit selection was limited to apples only.

2026-10-13 • via Nuitee
D
Darnell • couple • us
9
2026-10-11 • via Nuitee
M
Mariann • couple • us
10
2026-10-09 • via Nuitee
J
Jose • extended_group • us
8
2026-09-17 • via Nuitee
J
John • couple • us
7
2026-09-14 • via Nuitee
J
James • couple • us
8
Comfy beds, solid breakfast and nice staff
Pros:

Comfy beds, solid breakfast and nice staff

Cons:

They were not monitoring the coffee and ran out of all caffeinated coffee. Took 15 min to brew and refill. Unfortunate to have that happen durn the peak of breakfast on a Saturday morning.

2026-09-13 • via Nuitee
H
Holly • couple • us
8
2026-09-13 • via Nuitee
D
Dale • solo_traveller • us
1
Not a Hampton I am use to staying in.
Pros:

The pillows

Cons:

Room smells, phone not working, trash not empty. Breakfast had burnt sausage. Hotel was dirty.

2026-09-13 • via Nuitee
Z
Zsofia • family_with_children • ca
1
Extremely noisy room – unable to sleep properly
Pros:

The location was convenient and the room itself was adequate for a short stay.

Cons:

Unfortunately, our room was extremely noisy. We could clearly hear plumbing and drainage noise whenever other guests used the bathrooms, including during the night, which made it very difficult to sleep. The problem appeared to be related to the location of the room and the building’s plumbing system. What disappointed me most was that this seemed unlikely to be a new or unexpected issue, yet the room was still assigned to us without any warning. We reported the problem and documented the noise with videos, but no satisfactory solution was provided. As international guests staying only one night, we had very limited opportunity to resolve the issue during our stay.

2026-09-13 • via Nuitee
L
Lourdes • family_with_children • us
7
A comfortable stay with friendly staff, clean rooms, and good breakfast.
Pros:

Staff were friendly and helpful throughout my stay. The rooms were clean and comfortable, and the breakfast was good. Overall, a pleasant experience.

Cons:

The only area that could use improvement is the outside entrance and lobby — they would benefit from better lighting, cleaner presentation, and more inviting décor.

2026-09-12 • via Nuitee
M
Matthew • couple • us
7
The breakfast bar did not provide enough fresh fruits.
Pros:

The bed and room were very comfortable. They provided us with the needed sleep and rest for our visit.

Cons:

The pillows were too spongey and did not provide sufficient protection desired for my comfort.

2026-09-07 • via Nuitee
D
Dee Lourette • solo_traveller • us
8
Pros:

The room had a big bath tub.

2026-09-07 • via Nuitee