Courtyard by Marriott New Orleans Downtown Near the French Quarter

Hotels
•
Courtyard by Marriott
8 (391 reviews)
124 Saint Charles Avenue , New Orleans , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.21
Multiple complaints of staff and room cleanliness.
Service
8.68
Most reviews mention nice and accommodating staff.
Location
8.72
Located conveniently near attractions.
Room Quality
7.17
Some rooms small and have issues such as noise and lack of windows.
Amenities
8.2
Basic amenities present, but some complaints about missing services.
Value for Money
7.66
Concerns about extra charges and value due to service issues.
Food and Beverage
8.21
No specific complaints or praises mentioned.
Overall Experience
8.18
Mixed sentiments, with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

6-Story Atrium and Spacious Rooms
Located in the heart of New Orleans, just a short stroll from the vibrant French Quarter, Courtyard by Marriott New Orleans Downtown offers a unique 6-story atrium that welcomes guests to spacious and air-conditioned rooms.

Dining Options and 24-Hour Convenience
Indulge in delicious meals at CJ Michel, where guests can relish breakfast, dinner, and evening cocktails. For those seeking snacks or essentials, the hotel features an on-site 24-hour convenience store, ensuring a hassle-free stay.

Fitness Center and Nearby Attractions
Stay active at the hotel's fitness center equipped with an elliptical machine, or venture out to the nearby City Park golf course. With attractions like the National World War II Museum, Aquarium of the Americas, and Harrah's Casino within a mile, there's no shortage of entertainment options.

Book now for an unforgettable stay at Courtyard by Marriott New Orleans Downtown Near the French Quarter.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8
Based on 391 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
K
krystal • couple • us
10
2026-05-31 • via Nuitee
C
Cook • solo_traveller • us
10
Pros:

Beautiful rooms and location

2026-05-25 • via Nuitee
M
Matjaz • solo_traveller • si
8
2026-05-22 • via Nuitee
R
Rhonda • solo_traveller • us
10
2026-05-14 • via Nuitee
M
Michael • extended_group • us
9
It was convenient and it was at an affordable price. I can’t say it enough the staff was extremely friendly and helpful
Pros:

It was very convenient and within walking distance of places we had on our list to visit.

Cons:

I like the way the building looked on the outside. It was very New Orleans type of vibe.

2026-05-14 • via Nuitee
H
Hayes • couple • us
10
2026-05-13 • via Nuitee
A
april • couple • us
10
I differently will stay here from now on location location location
Pros:

Location perfect
Friendly staff
Information from staff was excellent

Cons:

Pillows could be firmer and that was not even a problem but you insisted I say something lol

2026-05-12 • via Nuitee
T
Tashfia • couple • us
4
2026-05-05 • via Nuitee
J
Jamie • family_with_children • au
8
2026-05-03 • via Nuitee
S
Sharla • family_with_children • us
10
2026-04-25 • via Nuitee
J
Jennifer • extended_group • us
8
Pros:

Soaps in the room were great. Comfort of the beds. Nice blackout curtains.

Cons:

First floor was bad. Fighting on the street outside. Loud.

2026-04-23 • via Nuitee
G
Greco • couple • ar
2
No vuelvo a este hotel.
Pros:

La ubicaciuon esta muy bien. Las habitaciones son pequeñas y la cama es comoda.

Cons:

El trato del personal:
Me han cobrado 160 dolares en concepto de deposito, y despues de caso 20 dias no devuelven el cargo, ni han informado de algun motivo.

2026-04-12 • via Nuitee
B
Bosfield • family_with_children • bs
8
Pros:

Location

2026-04-10 • via Nuitee
R
Richard • family_with_children • us
10
We would stay again
Pros:

Great location! Walking distance to the historic sites we wanted to see. On the rail line to easy access around the city.

2026-04-09 • via Nuitee
Z
Zoe • couple • us
7
Short and sweet.
Pros:

The staff was especially accommodating, and the location was so convenient. My room was the perfect size for my partner and I. Despite being in downtown, it wasn't loud, and I was able to sleep comfortably.

Cons:

I would have liked there to be more clarity on the hours of the restaurant and room service. Every time I wanted to utilize it, it was either closed or not staffed during open hours.

2026-03-30 • via Nuitee
K
Kyles • family_with_children • us
10
Pros:

The bed was a CLOUD, the customer service was amazing, the view was gorgeous, and it was clean

Cons:

No complaints

2026-03-29 • via Nuitee
L
Laneice • couple • us
10
It's was a great stay will stay again
Pros:

The staff was amazing and courteous

2026-03-25 • via Nuitee
A
Anthony • couple • us
7
Pros:

The location

Cons:

The lady that made the breakfast on Sunday was not to friendly

2026-03-23 • via Nuitee
J
Jasmine • couple • us
10
2026-03-16 • via Nuitee
C
Chapman • couple • us
6
Cons:

my bed was not was the best

2026-03-02 • via Nuitee