Courtyard by Marriott New Orleans Downtown Near the French Quarter

Hotels
•
Courtyard by Marriott
8 (404 reviews)
124 Saint Charles Avenue , New Orleans , us
+1 504-523-2400

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.21
Multiple complaints of staff and room cleanliness.
Service
8.68
Most reviews mention nice and accommodating staff.
Location
8.72
Located conveniently near attractions.
Room Quality
7.17
Some rooms small and have issues such as noise and lack of windows.
Amenities
8.2
Basic amenities present, but some complaints about missing services.
Value for Money
7.66
Concerns about extra charges and value due to service issues.
Food and Beverage
8.21
No specific complaints or praises mentioned.
Overall Experience
8.18
Mixed sentiments, with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

6-Story Atrium and Spacious Rooms
Located in the heart of New Orleans, just a short stroll from the vibrant French Quarter, Courtyard by Marriott New Orleans Downtown offers a unique 6-story atrium that welcomes guests to spacious and air-conditioned rooms.

Dining Options and 24-Hour Convenience
Indulge in delicious meals at CJ Michel, where guests can relish breakfast, dinner, and evening cocktails. For those seeking snacks or essentials, the hotel features an on-site 24-hour convenience store, ensuring a hassle-free stay.

Fitness Center and Nearby Attractions
Stay active at the hotel's fitness center equipped with an elliptical machine, or venture out to the nearby City Park golf course. With attractions like the National World War II Museum, Aquarium of the Americas, and Harrah's Casino within a mile, there's no shortage of entertainment options.

Book now for an unforgettable stay at Courtyard by Marriott New Orleans Downtown Near the French Quarter.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8
Based on 404 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
M
Monica • family_with_children • us
7
Pros:

The room was clean.

Cons:

The bathroom did not smell well. It smelled like mildew.

2026-07-25 • via Nuitee
A
Arceneaux • couple • us
2
I had way too many Issues…….
Pros:

The location is GREAT !!

Cons:

The rooms have issues! First room was 80 degrees due to broken AC.. Moved to another room with had a broken door lock..

2026-07-20 • via Nuitee
E
Elston • solo_traveller • us
10
I was accommodated very well
Pros:

The Workers at the Front Desk

Cons:

No Pool

2026-07-19 • via Nuitee
K
Kai • solo_traveller • us
6
2026-07-12 • via Nuitee
E
Elrine • family_with_children • za
6
2026-07-10 • via Nuitee
D
Dominique • couple • us
10
2026-07-09 • via Nuitee
I
Ira • couple • vi
8
Great location in the French Quarter near restaurants, river walk and other attractions.
Pros:

The property is located within walking distance to Bourbon St. and all surrounding areas of the French Quarter.

Cons:

The bathroom is small and outdated but still useable.

2026-07-08 • via Nuitee
N
Nils • solo_traveller • de
8
2026-07-07 • via Nuitee
A
April • couple • us
6
2026-07-02 • via Nuitee
A
Arlet • couple • us
7
Pros:

The location was good. The staff was nice.

Cons:

The room had a weird, old smell and was pretty small.

2026-06-28 • via Nuitee
T
Tekyiah • couple • us
10
2026-06-27 • via Nuitee
S
Shannon • couple • us
10
2026-06-24 • via Nuitee
M
Myra • couple • us
10
Worth the price
Pros:

This property was so clean, the food was delicious. There was no homeless people hanging out front. The location was perfect near bourbon street.

Cons:

Nothing to dislike

2026-06-23 • via Nuitee
K
Kaela • couple • us
10
2026-06-22 • via Nuitee
E
Elmer • solo_traveller • us
7
My observations
Pros:

Front desk staff except for the late night desk person

Cons:

Getting charged for valet parking when it isn't valet parking.

2026-06-15 • via Nuitee
L
Lakeshie • couple • us
9
2026-06-08 • via Nuitee
K
krystal • couple • us
10
2026-05-31 • via Nuitee
C
Cook • solo_traveller • us
10
Pros:

Beautiful rooms and location

2026-05-25 • via Nuitee
M
Matjaz • solo_traveller • si
8
2026-05-22 • via Nuitee
R
Rhonda • solo_traveller • us
10
2026-05-14 • via Nuitee