Middle Eight - Covent Garden

Hotels
8.9 (6048 reviews)
66-69 Great Queen Street, Covent Garden , London , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.36
Some reviews mentioning cleanliness issues, such as damaged furniture and room servicing.
Service
9.83
General sentiment of great service with friendly staff noted across multiple reviews.
Location
9.87
Repeatedly highlighted as fantastic and a major pro by guests.
Room Quality
8.32
Mixed reviews on room quality, with some mentioning older state and damaged furnishings.
Amenities
8.85
Some amenities are praised, but issues with bar and restaurant access during peak times.
Value for Money
8.81
Mixed feelings, some guests felt prices were too high for what was offered.
Food and Beverage
7.86
Negative feedback on food quality and availability, particularly breakfast.
Overall Experience
9.33
Guests had enjoyable stays despite some minor issues, overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious Accommodation and Amenities

Middle Eight - Preferred Hotels and Resorts in London offers a lavish experience with 180 rooms, including 12 exclusive suites. Guests can enjoy a private bathroom, free WiFi, and impeccable service from the 24-hour front desk, room service, and currency exchange.

Dining and Entertainment

Indulge in culinary delights at the Sycamore Vino Cucina restaurant or unwind at the bar and live music venue QT. The hotel also serves a delectable continental breakfast daily and hosts a renowned afternoon tea experience from Wednesday to Sunday.

Prime Location and Services

Conveniently located in Covent Garden, Middle Eight is a hotspot for international travelers and locals seeking luxury and entertainment. With popular attractions like the Royal Opera House and Covent Garden nearby, coupled with access to a fitness center, Personal Trainer, and concierge service, this hotel ensures a memorable stay.

Book your stay at Middle Eight - Preferred Hotels and Resorts for an unforgettable London experience!

Important information:

When booking 9 rooms or more, different policies and additional supplements will apply. Deposits will also be required for a group booking. Please contact hotel for further details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for £50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 6048 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.33
J
Jon family_with_children gb
8
A lovely experience in a very comfy and beautiful designed room.
Pros:

We received an upgrade and the signature room was fantastic and comfortable. The amenities were great and was a lovely place to stay caged a long day of tourism. The location was excellent and was within walking distance to main London destinations.

Cons:

The pull out bed for our child was very uncomfortable and the mattress was really hard and you four feel all the bumps and springs. Luckily the main bed was so large there was room for all three of us. In addition, there wasn’t really any gluten free options so couldn’t cater to my partners dietary requirements.

2026-07-25 via Nuitee
M
molka solo_traveller tn
9
2026-07-25 via Nuitee
A
Ayelet couple il
8
2026-07-24 via Nuitee
S
Sharon solo_traveller il
9
Pros:

הצוות היה אדיב ונענה לבקשות. היה נקי. בחדר היתה מכונת קפה ומיני בר. . מיזוג מצויין. חדר מרווח

Cons:

חסר מקום בארונות.. עיצוב קצת מיושן

2026-07-23 via Nuitee
W
Wendy family_with_children gb
10
from our welcome to our goodbye it was 5*
Pros:

From the moment we arrived, the welcome was exceptional and flawless; the concierges went above and beyond.

Cons:

there was nothing we did not like

2026-07-23 via Nuitee
N
natashakinash29 solo_traveller gb
8
Pros:

We stayed here for our wedding night and the staff were really lovely and helpful. We got a complementary upgrade and bottle of processco to celebrate which was very kind and much appreciated. The hotel reception, room decor and design etc is very stylish. The location in Holborn is very convenient. Overall a really enjoyable stay in central London.

Cons:

Room sizes are quite small and dark.

2026-07-22 via Nuitee
O
Ogaba couple ng
9
2026-07-21 via Nuitee
O
Ogaba couple ng
10
2026-07-21 via Nuitee
L
Lajos couple hu
8
Pros:

Location, staff, price.

2026-07-19 via Nuitee
B
Barbara couple gb
8
2026-07-19 via Nuitee
M
Makrand family_with_children gb
8
2026-07-18 via Nuitee
G
gerard solo_traveller fr
9
Séjour très agréable et satisfaisant.
Pros:

petit déjeuner correct. Bonne ambiance générale, chambre très agréable même s'il manque un bureau. Personnel sympathique .

2026-07-17 via Nuitee
Øystein couple no
10
We really enjoyed our stay
Pros:

Very welcoming staff, clean , central. Saq was specially kind at the reception and very helpful

2026-07-16 via Nuitee
A
Arthur couple gb
10
Our go to hotel for our frequent visits to the Royal Opera House.
Pros:

Location, staff, cleanliness.

Cons:

Dining area and bar could be better.

2026-07-16 via Nuitee
J
Julie couple gb
8
Nice hotel great location
Pros:

The location is fabulous 5 mins from Covent Garden.
Staff were lovely and the room was clean.

Cons:

At £325 for a one night stay I felt it was good but not fabulous. On checking in we were hot and tired, put the kettle on and found there weren’t even any tea bags! A couple of fruit teas but no normal teabags which for a hotel at this price was a bit off. Having said that overall everything was great and the price reflects the location. It’s still the little things that should be right though!

2026-07-14 via Nuitee
L
LINA family_with_children co
9
Volvería pero a una habitacion más grande
Pros:

El hotel es lindo, limpio y muy bien ubicado. El personal de recepción muy amable.

Cons:

La habitación muy pequeña

2026-07-14 via Nuitee
M
michele couple gb
10
2026-07-12 via Nuitee
A
Anton couple ae
1
Great location, but a terrible check-in experience and very disappointing customer service.
Cons:

This was one of the worst check-in experiences I’ve had.

I arrived at 3:00 PM, which was the official check-in time, but my room was not available. Instead of providing the room I had booked and prepaid months in advance, the hotel repeatedly tried to move me to a completely different room category without the large terrace I had specifically paid for. The replacement room was clearly of a much lower category and value.

Even after I showed my booking confirmation, the staff insisted that the lower-category room was the one I had booked, which was simply not true. I had to spend hours proving my reservation and waiting in the lobby. In the end, after approximately three hours of waiting, they finally gave me the correct room.

This situation should never happen in a hotel of this level. Trying to downgrade a guest who has already prepaid for a higher-category room is completely unacceptable. The customer service was extremely poor, there was no proactive communication, no apology until the issue was resolved, and no respect for the guest’s time.

2026-07-12 via Nuitee
A
Alan couple gb
10
2026-07-12 via Nuitee
D
Dean family_with_children us
1
2026-07-11 via Nuitee