DoubleTree by Hilton LAX - El Segundo

Hotels
•
Doubletree by Hilton
7.3 (1094 reviews)
1985 East Grand Avenue , El Segundo , US
+1 310-322-0999

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Kind staff
Cons:
Rooms not cleaned
Additional fees
Thin pillows

Categories

Cleanliness
6.51
Several reviews mentioned rooms not being cleaned, which negatively impacted the sentiment.
Service
8.48
Generally positive sentiments regarding staff helpfulness and demeanor.
Location
8.52
Conveniently located near LAX, which received positive mentions.
Room Quality
6.97
Rooms were described as comfortable but some issues like thin pillows were noted.
Amenities
7.5
Mention of missing essentials like a hair dryer and microwave impacted sentiment.
Value for Money
6.46
Additional fees caused disappointment in perceived value.
Food and Beverage
7.01
Breakfast is good but additional costs for food were highlighted.
Overall Experience
6.98
Mixed feelings about returning, with some positive experiences but significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:43

Property Description

Conveniently Located Comfortable Hotel near LAX

Outdoor Pool and Free WiFi
Enjoy a refreshing dip in the outdoor swimming pool or relax poolside while staying connected with the complimentary WiFi. And don't forget to indulge in a delicious warm chocolate chip cookie upon check-in.

Modern Amenities and Dining Options
Each room is equipped with a flat-screen TV, coffee maker, iron, and hairdryer. Upgrade to a room with city views for an added touch of luxury. Satisfy your cravings at the East Grand Bar and Grille offering a range of dining choices, including a scrumptious made-to-order breakfast.

Fitness Centre and Business Facilities
Stay on top of your fitness routine at the modern fitness centre and take advantage of the meeting rooms and business centre for all your work needs.

Experience comfort and convenience at DoubleTree by Hilton LAX - El Segundo. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 1094 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.46
Food and Beverage: 7.01
Overall Experience: 6.98
J
Jamie • solo_traveller • us
4
2026-09-16 • via Nuitee
K
Karem Priscilla • family_with_children • pe
9
Cómodo pero se pueden arreglar algunas cosas
Pros:

El servicio fue muy bueno, el personal fue bastante amable y comunicador, mis papás no sabían ingles pero había personal que se adaptaba muy bien a ellos, la cama super cómoda y también el aire acondicionado estaba silencioso que también permitía estar fresco sin bulla.

Cons:

No incluía desayuno, pero los precios son accesibles y estaba rico, la habitación estaba muy bien, solo no cerraba bien la puerta del baño y tampoco la llave de la ducha, goteaba agua, pero de ahí todo genial

2026-09-15 • via Nuitee
R
Rebecca • solo_traveller • au
8
Pros:

Close to LAX, clean and staff were nice.

Cons:

Was a bit out of date/needed a refresh. While the shuttle was free, you had to call their landline to tell them when you arrived so it doesn't work if you dont have a sim for calls (whatsapp not allowed) - not great for internationals

2026-09-15 • via Nuitee
E
Elizabeth • couple • us
7
2026-09-13 • via Nuitee
S
Spates • solo_traveller • us
8
Gr8
Pros:

Pretty much everything

Cons:

Bell people...cost of.parking per day

2026-09-12 • via Nuitee
P
Peter • couple • au
10
2026-09-12 • via Nuitee
S
S B • couple • gb
5
Cons:

No power in shower, very dated hotel. Location is not best. Walls are thin.

2026-09-12 • via Nuitee
F
Forest • solo_traveller • us
5
2026-09-08 • via Nuitee
C
Carlos • solo_traveller • pa
6
2026-09-08 • via Nuitee
F
Frank • couple • pa
6
Pros:

Cerca del aeropuerto.

Cons:

El shuttle no funciona 24hs.

2026-09-04 • via Nuitee
P
Patricia • extended_group • us
9
Pros:

Wonderful, right close to the airport.

2026-08-30 • via Nuitee
A
Amanda • couple • us
9
2026-08-27 • via Nuitee
L
Laetitia • couple • fr
7
Comfortable and practical
Pros:

The shuttle service is really practical and easy to find and reserve (just have to call the hotel when you arrive at LAX)
Facilités were clean and really comfortable
Really liked the hot cookie and bottle of water given when I’ve arrived

Cons:

I couldn’t turn off the air conditioning

2026-08-21 • via Nuitee
A
Alejandra • couple • us
9
2026-08-19 • via Nuitee
F
F5634JXmatthewl • Business
10
Greatest of Services
Pros:

Valerie and Jay are amazing. Very communicative and friendly.

2026-08-14 • via Tripadvisor
S
Sally • couple • us
9
2026-08-10 • via Nuitee
B
Brent • solo_traveller • au
8
2026-08-09 • via Nuitee
J
James • solo_traveller • nz
10
Pros:

Beautiful area

Cons:

Some of the staff were a bit sassy , but all in all good time

2026-08-08 • via Nuitee
T
Tanner • solo_traveller • us
3
2026-08-04 • via Nuitee
J
josephpQ3344CI • Couples
6
Very genuine non bias review 👍 08/26
Pros:

To begin my stay I had a very bad experience trying to communicate with the hotel about personal accommodations like early check in, room availability, and overall terrible attitude specially after I was being very understanding about the busy time of the year. I was able to get in contact with Hilton corporate to clarify my concerns as well just a simple explanation like “check in is not until 4 but if your room it’s ready there’s no problem, plus you can check in early as a Hilton honors member”.
The hotel experience was easily enjoyable as to what you expect from a Hilton hotel. The staff were very accommodating despite the busy schedule, very friendly and welcoming. The building is a bit old but working in great condition, one thing that might be a personal preference but maybe have more options of snacks inside the room so I don’t have to go down for a soda (there was just 2 waters in the room). The room itself had very nice beds and comfortable mattress and clean. The bathroom however, the bathtub had brown stains on the floor so maybe that as well if you’re someone like me that specifically when it comes to bathrooms, I’d prefer cleanliness, but the room overall was great I had a comfortable stay. They have a wonderful pool very nice and well kept just enough to get some laps around before a busy day. The common areas indoor like the eating area and lobby are also very nice and great looking. Breakfast is $25 per person until 10 or 11am I believe (it should be 11am I’m literally vacationing let me sleep in).
Parking is tight and scarce, if you got a big car good luck, but a spot will come along sooner than later. $35 a night.

Overall A good experience but things can be improved for next time. There will be a next time .👍

2026-08-03 • via Tripadvisor