Best Western Plus Chicagoland - Countryside

Hotels
•
Best Western
8 (1160 reviews)
6251 Joliet Road , La Grange , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Good location
Adequate breakfast on some days
Cons:
Cleanliness issues
Room maintenance problems
Rude front desk staff

Categories

Cleanliness
7
Issues with dirty rooms and cobwebs mentioned in reviews.
Service
9
Positive comments about staff being polite and helpful.
Location
9.5
Location was good and convenient according to multiple reviews.
Room Quality
6.5
Problems with room maintenance, such as leaking sinks and broken drawers.
Amenities
7.5
Limited amenities impacted by broken machines and inconsistent availability.
Value for Money
8.5
The price was appreciated, but issues reduced perceived value.
Food and Beverage
8
Breakfast issues reported, although some found it good.
Overall Experience
8
Mixed experiences with a significant negative incident affecting return plans.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:42

Property Description

Convenient Location
Located just a 15-minute drive from Midway International Airport, Best Western Chicagoland-Countryside offers easy access for travelers.

Comfortable Rooms
Each room is equipped with modern amenities including a microwave, refrigerator, and coffee maker to ensure a comfortable stay.

On-Site Facilities
Guests can enjoy the convenience of a fitness center, business center, and 24-hour coffee and tea in the lobby. With services like dry cleaning and vending machines, everything you need is right at your fingertips.

Experience comfort and convenience at Best Western Chicagoland-Countryside. Book your stay now for a memorable visit!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised property will process pre-authorization upon booking. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1160 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
S
Sonja • solo_traveller • us
8
Pros:

It was clean and in an area that was easily navigated.

Cons:

I wasn't interested in the breakfast.

2026-09-19 • via Nuitee
A
Abdul hassan • solo_traveller • us
8
2026-09-18 • via Nuitee
K
Kimberly • solo_traveller • us
3
2026-09-17 • via Nuitee
P
pam • solo_traveller • us
10
2026-09-17 • via Nuitee
S
sharon • couple • il
7
Cons:

ארוחת הבוקר לא מגוונת.

2026-09-17 • via Nuitee
R
Ryan • solo_traveller • us
9
2026-09-16 • via Nuitee
B
Brigitte • family_with_children • co
10
Pros:

Desayuno muy rico

2026-09-14 • via Nuitee
S
Smith • couple • us
5
It was okay
Pros:

Front desk staff was very nice

Cons:

The television did not work and I was not notified prior to.

2026-09-14 • via Nuitee
M
Mitchell • family_with_children • us
7
Pros:

The customer service was great, breakfast was great too as there were many options to choose from. The rooms were good too.

Cons:

The AC was not on when we came into the room so it was smelly at the beginning. The hallway was smelly too, they should use plug in room fresheners for bad odors.

2026-09-12 • via Nuitee
H
Hyun jeong • solo_traveller • us
5
2026-09-11 • via Nuitee
F
Francisco • couple • us
10
Nice place to Stay
Pros:

Rooms

Cons:

None

2026-09-08 • via Nuitee
M
Miurell • couple • us
8
2026-09-03 • via Nuitee
B
Brandon • couple • us
8
2026-09-02 • via Nuitee
I
Igor • extended_group • cz
10
2026-09-01 • via Nuitee
E
Ebonie • couple • us
10
2026-08-31 • via Nuitee
S
Steven • family_with_children • us
9
2026-08-29 • via Nuitee
E
Elsa • extended_group • us
9
Clean, comfy and the staff were so kind
Pros:

Excellent place to rest

2026-08-27 • via Nuitee
A
Anabel • couple • us
10
2026-08-24 • via Nuitee
A
Alfonso • couple • it
7
2026-08-22 • via Nuitee
S
STEPHEN • couple • us
4
Will be looking for an alternate hotel in the future if need one in that area.
Pros:

Location to the airport., Beds were comfortable.

Cons:

Room was available prior to 3pm check in, but, was charged a surcharge of $15...unreasonable! Parking lot was a mess....not maintained. The one comfortable chair in the room was highly stained and dirty....afraid to use it! When calling the front desk, neither an alternate room nor replacement immediately not offered! Insufficient outlets near the desk to plug in, had to physically move the bed away from the wall to plug in a power strip! In order to use the refrigerator in the room, had to unplug the microwave and coffeemaker as again, insufficient outlet plugs available to use 2 or 3 of the appliances at the same time! Conditioner in the shower was not filled. Breakfast was supposed to start at 6am, only coffee/juice/muffins available...none of the hot dishes were ready to serve!

2026-08-19 • via Nuitee