Drury Inn & Suites Knoxville West

Hotels
•
Drury
10 (1540 reviews)
209 Advantage Place , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Excellent amenities
Cons:
Cleanliness issues
Food served cold
Room not fully cleaned

Categories

Cleanliness
10
Multiple mentions of cleanliness issues in guest reviews.
Service
10
Staff received consistent praise for their friendliness and helpfulness.
Location
10
Positive remarks about the location being convenient.
Room Quality
10
Rooms noted to be large and comfy but had cleanliness issues.
Amenities
10
Complimentary meals and beverages highly praised by guests.
Value for Money
10
Guests appreciate the price relative to service and amenities.
Food and Beverage
10
Food was mentioned positively but also noted as sometimes served cold.
Overall Experience
10
General consensus indicates a strong likelihood of returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:59

Property Description

Convenient Location in West Knoxville
Located just 17 km from popular attractions like the University of Tennessee and Knoxville Convention Center, Drury Inn & Suites Knoxville West offers a prime spot in the bustling West Knoxville district.

Comfortable Rooms and Amenities
Each air-conditioned room at this 3-star hotel is equipped with free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of a fitness centre, hot tub, and 24-hour front desk.

Convenient Facilities
With complimentary private parking, a business centre, and an ATM on-site, guests can expect a hassle-free stay. Plus, attractions like the Frank H McClung Museum and Market Square are just a short drive away.

Ready to experience comfort and convenience in Knoxville? Book your stay at Drury Inn & Suites Knoxville West today!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1540 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
B
Ben • extended_group • us
10
Wonderful hotel.
Pros:

Very clean, loved the dinner and breakfast and free parking. Very kind staff.

Cons:

Nothing

2026-05-30 • via Nuitee
T
Tiara • family_with_children • us
10
We will stay here again
Pros:

Super nice staff
Free breakfast and dinner!!!
Soda fountain available 24/7
Friendly and helpful staff
Fun indoor/outdoor pool
Great location
We will be staying here again

Cons:

Could have policed smoking near pool area better

2026-05-26 • via Nuitee
R
Ronda • couple • us
10
Had an excellent experience.
Pros:

Breakfast and evening meals were great.

2026-05-23 • via Nuitee
L
Linda • couple • us
5
Pros:

Staff very nice

Cons:

Could not access Amazon prime on tv. The sheets on the beds were very rough. They actually hurt my face to lay on them. We had two queen beds. The bed felt more like a full than a queen. Based on the beds/sheets I would not stay there again. I didn’t sleep at all. The hotel was clean.

2026-05-19 • via Nuitee
M
Mark • couple • us
10
10/10
Pros:

Customer service was great and room was nice and spacious while also comfy

Cons:

NA

2026-05-18 • via Nuitee
B
Brionna • couple • us
10
2026-05-17 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

Everything was great!

Cons:

Price was higher than normal but it was graduation week.

2026-05-16 • via Nuitee
E
eq36esmb • Friends getaway
10
Nice Place to Stay
Pros:

Nice hotel...clean, friendly staff, goid location, less noise compared to other hotels near main roadways. Unfortunately we were not able to enjoy any of the ammenities but when in the area we would definitely stay again

2026-05-14 • via Tripadvisor
L
Larry • solo_traveller • us
10
Drury is the best stay you'll ever have.
Pros:

Great facilities and staff. Good food and complimentary drinks.

Cons:

Everything was excellent

2026-05-14 • via Nuitee
M
McCutcheon • solo_traveller • us
10
2026-05-11 • via Nuitee
J
Joseph • couple • us
9
Pros:

Bland usual included breakfast

Cons:

Cut the grass my dog is only 10 inches tall and it was like an African Savana for him

2026-05-11 • via Nuitee
R
Ronald • couple • us
10
2026-05-07 • via Nuitee
N
Natasha • family_with_children • us
10
2026-05-05 • via Nuitee
M
Mathew • extended_group • us
10
We would stay here again.
Pros:

Check in and out was super easy. The hotel was neat and clean. The food that was included with our stay was decent, they had lots of choices which was nice. I’m glad we didn’t have to leave to get something to eat after traveling all day. The pool temp was good along with the hot tub.

Cons:

The only thing I wish would have been better is the toilet paper, it was super rough like sand paper.

2026-05-05 • via Nuitee
G
Glenel • extended_group • us
8
The stay was great for our weekend trip. The only downside was trying to get rides to and from the Stadium which is not
Pros:

Clean, nice helpful staff, free breakfast and afternoon snacks/drinks.

Cons:

Only thing; when turning on shower, it made a loud banging noise. It took several tries to stop it.

2026-05-04 • via Nuitee
W
Walter • solo_traveller • us
10
Pros:

Everything about the place.

2026-05-04 • via Nuitee
W
Wilson • couple • us
8
2026-05-04 • via Nuitee
M
M5099RHkarenc • Friends getaway • Bradenton, Florida
10
Great experience
Pros:

It was clean , staff was friendly and the Happy Hour was good

2026-05-03 • via Tripadvisor
K
kbdaiseygirl • Family • Orlando, Florida
10
Concert Weekend
Pros:

Drury never disappoints! Friendly staff, clean rooms. Breakfast included.

2026-05-03 • via Tripadvisor
N
Natasha • family_with_children • us
10
2026-05-03 • via Nuitee