Drury Inn & Suites Knoxville West

Hotels
•
Drury
10 (1625 reviews)
209 Advantage Place , Knoxville , US
+1 865-693-7277

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Excellent amenities
Cons:
Cleanliness issues
Food served cold
Room not fully cleaned

Categories

Cleanliness
10
Multiple mentions of cleanliness issues in guest reviews.
Service
10
Staff received consistent praise for their friendliness and helpfulness.
Location
10
Positive remarks about the location being convenient.
Room Quality
10
Rooms noted to be large and comfy but had cleanliness issues.
Amenities
10
Complimentary meals and beverages highly praised by guests.
Value for Money
10
Guests appreciate the price relative to service and amenities.
Food and Beverage
10
Food was mentioned positively but also noted as sometimes served cold.
Overall Experience
10
General consensus indicates a strong likelihood of returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:59

Property Description

Convenient Location in West Knoxville
Located just 17 km from popular attractions like the University of Tennessee and Knoxville Convention Center, Drury Inn & Suites Knoxville West offers a prime spot in the bustling West Knoxville district.

Comfortable Rooms and Amenities
Each air-conditioned room at this 3-star hotel is equipped with free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of a fitness centre, hot tub, and 24-hour front desk.

Convenient Facilities
With complimentary private parking, a business centre, and an ATM on-site, guests can expect a hassle-free stay. Plus, attractions like the Frank H McClung Museum and Market Square are just a short drive away.

Ready to experience comfort and convenience in Knoxville? Book your stay at Drury Inn & Suites Knoxville West today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

10
Based on 1625 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Lloyd • couple • us
10
2026-09-19 • via Nuitee
E
Eric • couple • us
10
We really enjoyed our stay and would like to come back.
Pros:

Very clean, professional staff, nice amenities.

Cons:

Bed could have been softer, but that’s just my preference. My wife like it the way it was.

2026-09-18 • via Nuitee
D
Dave • couple • us
10
2026-09-17 • via Nuitee
J
Jon • family_with_children • us
7
I could could board my dog at a kennel for less
Pros:

Everything was fine.The pool and hot tub were very welcome after a long day of driving.

Cons:

A sixty five dollar charge for a six pound chihuahua is insane. Adding insult to injury, the hotel tax and fees were then applied again to this charge. We stayed at 3 other hotels on this trip. The standard fees twenty five dollars.

2026-09-15 • via Nuitee
A
Alex • couple • us
8
Pros:

comfortable reality of the bed in the room

Cons:

room water pressure was horrible

2026-09-15 • via Nuitee
D
Dobransky • solo_traveller • us
8
Pros:

It was clean, staff was friendly, and the dinner they served was real good.

Cons:

With the breakfast was so so, and the AC was preset at 72 but it was warm in the room most of the night we had to uncover and we tried to turn it down but the AC would not adjust down any further than the 72????

2026-09-14 • via Nuitee
J
jeff • solo_traveller • us
10
Pros:

Great breakfast and dinners.

2026-09-14 • via Nuitee
C
Castulo • couple • us
10
2026-09-14 • via Nuitee
E
Enoch • family_with_children • us
9
I wish I had caught the customer service attendant’s name because he was great. Great reviews that held up. Clean, frien
Pros:

Staff was extremely friendly and accommodating. What you would expect at a hotel that had such great reviews to begin with.

Cons:

There was nothing that stood out as disappointing.

2026-09-13 • via Nuitee
B
Barbara • couple • us
9
Great place to stay!
Pros:

We loved to stay at Drury. It’s comfortable, friendly and quiet. It’s very nice that there is a light dinner and breakfast available especially when you are traveling.

Cons:

Through no fault of their own, there was construction going on. I believe they were adding a bar and cafe.

2026-09-12 • via Nuitee
L
Lakshmi • family_with_children • us
10
Pros:

Good

Cons:

Nothing

2026-09-11 • via Nuitee
A
ALEXANDRA • solo_traveller • us
10
Pros:

The rooms were fantastic. The service was fantastic.

Cons:

Everything was great!

2026-09-11 • via Nuitee
S
Smith • couple • us
10
2026-09-11 • via Nuitee
G
Gail O. • couple • us
10
It was wonderful and we will definitely book here again the next time we are in Knoxville.
Pros:

The location was perfect for the wedding we were attending near by. The property had a lot of nice features like the office cubbie in the lobby area. The breakfast was also wonderful...and one last thing I would like to comment on is the front desk staff were great!

Cons:

Nothing to report.

2026-09-10 • via Nuitee
R
Rebecca • couple • us
10
Pros:

Everything. Very welcoming staff and great location.

Cons:

N/A

2026-09-10 • via Nuitee
A
Andre • family_with_children • us
10
2026-09-06 • via Nuitee
G
Geogery • solo_traveller • us
10
Very relaxing
Pros:

Location was great.

Cons:

The food, some people do not eat pork..

2026-09-02 • via Nuitee
C
Chuck • couple • us
8
Pros:

breakfast was very good and staff was very helpful.

Cons:

no bathtub in the room, just a nice shower.

2026-09-02 • via Nuitee
M
Mary • couple • us
10
2026-09-02 • via Nuitee
A
April • family_with_children • us
10
Our stay was exceptionally relaxing!
Pros:

Everything, truly! We only stayed one night but we wished we could have stayed longer. I told my husband that I felt like I was on an all inclusive cruise.

Cons:

N/A

2026-09-02 • via Nuitee