Fairfield by Marriott Rochester Henrietta/University Area

Hotels
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Fairfield Inn
7.9 (270 reviews)
4695 West Henrietta Road , Henrietta , US
+1 585-334-3350

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Noisy environment

Categories

Cleanliness
7.23
Several mentions of cleanliness issues, such as a sticky bathroom floor and a dirty breakfast area.
Service
8.7
Staff was generally described as friendly and helpful.
Location
8.74
Convenient location, close to necessary amenities.
Room Quality
7.69
Rooms were comfortable but several complaints about small bathroom size and noise.
Amenities
7.72
Varying reviews on amenities, some highlights like charging stations but still some feedback on refrigerator not cooling.
Value for Money
8.18
Good value mentioned in context of overall satisfaction.
Food and Beverage
6.73
Frequent complaints about breakfast quality and options.
Overall Experience
8.2
Overall stay was pleasant despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:28

Property Description

Luxurious Rooms and Amenities
Experience comfort and convenience in our spacious rooms at Fairfield by Marriott Rochester Henrietta/University Area. Enjoy luxury bedding, a large work desk, and modern amenities like a flat-screen TV and coffee maker.

Delicious Breakfast Options
Start your day right with a hot breakfast featuring a variety of options such as scrambled eggs, sausage, oatmeal, and fresh fruit. Satisfy your cravings and fuel up for the day ahead at Fairfield.

Convenient Location and Services
Located just 15 minutes from Rochester Institute of Technology and offering free Wi-Fi, an indoor pool, and free on-site parking, our hotel provides the perfect blend of relaxation and accessibility. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Location

Guest Reviews

7.9
Based on 270 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.2
C
Cara • solo_traveller • us
6
Pros:

Clean room

Cons:

Plumbing in bathroom broken

2026-08-18 • via Nuitee
V
Ved • extended_group • us
8
2026-08-17 • via Nuitee
K
Kathleen • couple • us
9
2026-08-16 • via Nuitee
R
Richard • couple • us
10
2026-08-04 • via Nuitee
D
Diane • couple • us
8
Pros:

location for where we were going to be going and ease of getting there

Cons:

a door that opened when we returned at night. the battery died

2026-07-13 • via Nuitee
M
Mary Ann • couple • us
10
2026-06-03 • via Nuitee
L
Lois • couple • us
10
2026-05-13 • via Nuitee
K
Karin • family_with_children • us
9
Would definitely stay here again.
Pros:

Cleanliness, free breakfast, location, shower pressure, and quiet for sleeping.

Cons:

We could have used some additional pillows and the mattresses were just okay.

2026-04-27 • via Nuitee
A
Allison • solo_traveller • us
7
Pros:

Clean, free breakfast, nice indoor pool, staff was very nice. They also gave us free bottled water and chocolate chip cookies at check in.

2026-04-13 • via Nuitee
M
Michelle • couple • us
4
Won’t stay agsin
Cons:

The bed and pillows were horrible. The elevator smelled moldy.

2026-04-02 • via Nuitee
M
Melissa • family_with_children • us
10
2026-03-21 • via Nuitee
A
Antonio • couple • us
10
2026-03-10 • via Nuitee
D
Dilek • family_with_children • tr
6
2026-01-19 • via Nuitee
G
Gregory • couple • us
9
2026-01-19 • via Nuitee
J
Jemi • family_with_children • us
8
Pros:

The check-in staff was extremely helpful and friendly. It was nice to get the complementary waters.

2025-12-04 • via Nuitee
A
Antonio Moreno • couple • us
10
Pros:

all good

Cons:

breakfast area not clean when guests were eating, and all food finished by 8am

2025-11-29 • via Nuitee
S
Stephanie • couple • us
9
Pros:

Convenient location, comfortable room

Cons:

NA

2025-11-28 • via Nuitee
D
Diana • family_with_children • us
7
Overall, my stay was comfortable and enjoyable, with just a few small areas for improvement.
Pros:

I really liked how friendly and helpful the staff was. I also appreciated the hot breakfast in the morning, and the spacious and comfortable room.

Cons:

I would have appreciated if the refrigerator in the room cooled a bit more. It would also be nice if breakfast was extended at least until 10:00 a.m. and if there were a bit more variety, such as pancakes, scrambled eggs, and bacon.

2025-11-26 • via Nuitee
P
Patricia • couple • us
5
OK but not totally satisfying.
Pros:

Access to the highway and comfortable bed.

Cons:

The breakfast was terrible. Most choices were ultra processed and unhealthy. The bagels were stale. The staff let the coffee run out and had not pre-prepared another pot. We had to delay our departure waiting for the coffee to drip.

2025-11-21 • via Nuitee
T
Tao • family_with_children • us
5
Pros:

Charging station

Cons:

Very understaffed. It feels like half of the time, there is no one at the front desk

2025-11-20 • via Nuitee