Holiday Inn Express Memphis Medical Center - Midtown by IHG

Hotels
•
Holiday Inn Express
9 (731 reviews)
1180 Union Avenue , Memphis , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean breakfast area
Cons:
Cleanliness issues
Outdated rooms
Small room sizes

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as dirty pillowcases and stained carpets.
Service
10
Frequent mentions of friendly and attentive staff.
Location
9.56
Multiple reviewers highlighted the convenient location.
Room Quality
8.6
Some reviews pointed out outdated furniture and small room sizes.
Amenities
8.55
Mixed reviews on amenities, with some positives about breakfast.
Value for Money
8.58
Comments indicated some guests felt the room pricing was not justified by quality.
Food and Beverage
9.54
Several reviews praised the breakfast quality.
Overall Experience
9.09
General sentiment indicates satisfaction but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location and Modern Amenities

Located just off Interstates 240 in midtown Memphis, the Holiday Inn Express offers a comfortable stay with a daily hot breakfast buffet and an outdoor pool. Free WiFi is available throughout the hotel, ensuring you stay connected during your visit.

Comfortable Rooms and Convenient Facilities

The modern rooms at the Holiday Inn Express Memphis Medical Center – Midtown are equipped with a 32-inch flat-screen cable TV, in-room coffee maker, work desk, and ironing facilities. Additionally, guests can make use of the on-site fitness room and business centre for their convenience.

Nearby Attractions and Easy Access to Key Locations

Conveniently situated near popular attractions, the hotel is just a short distance from Beale Street, St. Jude Research Hospital, and Southern College of Optometry. With its proximity to Memphis Zoo, the Holiday Inn Express is the perfect choice for your stay in Memphis.

Book your stay at the Holiday Inn Express Memphis Medical Center – Midtown for a memorable experience!

Important information:

Guests must be at least 18 years or older to check-in.

Renovations: Interior and the exterior renovations are ongoing through November 2016. Expect to see construction materials and workers on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

9
Based on 731 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
H
Henrik • family_with_children • dk
7
God service men slidt hotel
Pros:

Personalet var virkelig søde

Cons:

Trænger til en opgradering. Slidte værelser hvor ting er i stykker

2026-10-17 • via Nuitee
R
rafi • couple • us
8
2026-10-10 • via Nuitee
L
lisa • solo_traveller • us
9
2026-10-10 • via Nuitee
C
Cynthia • couple • us
8
2026-10-08 • via Nuitee
L
Larry • couple • us
10
2026-09-17 • via Nuitee
C
Charles • solo_traveller • us
10
2026-09-14 • via Nuitee
V
Volker • couple • de
8
Gutes Hotel
Pros:

Das Personal war sehr freundlich und zuvorkommend, das Frühstück reichhaltig und schmackhaft. Die Zimmer waren sauber, die Betten sehr bequem. Kostenlose Parkplätze sind vorhanden.

Cons:

Für unseren Aufenthalt in Memphis hatten wir vorab extra ein Hotel mit Pool gesucht und gebucht. Der Pool war bei unserer Ankunft wegen Wartungsarbeiten geschlossen. Eine vorherige Information der Gäste fand nicht statt. Von daher haben wir bei der Bewertung Punkte abgezogen. Schade.

2026-09-14 • via Nuitee
J
John • family_with_children • us
7
Very good except for the drains!
Pros:

Both were very good!

Cons:

Wash basin and tub drains were very sluggish as was the toilet.

2026-09-13 • via Nuitee
L
Lawrence • couple • us
6
2026-09-12 • via Nuitee
M
Morshed • family_with_children • us
10
Very friendly staff , courteous and helpful with smiley face
Pros:

Breakfast is good. Floor should be more cleaner . Carpet and bathroom floor

Cons:

Nothing

2026-09-12 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-09-11 • via Nuitee
E
eureka • couple • us
4
2026-09-05 • via Nuitee
D
Deborah • couple • us
8
Staff very friendly and accommodating
Pros:

Easy access

2026-08-17 • via Nuitee
F
Fabrice • solo_traveller • fr
8
Pros:

Hôtel très bien situé. Confortable. Bon petit déjeuner. Nous avons apprécié les gestes du personnel tres sympa et accueillant

Cons:

La piscine ou des jeunes extérieurs viennent se baigner .

2026-08-12 • via Nuitee
L
Lenny Ray • solo_traveller • us
10
Pros:

Staff welcoming...great beds

Cons:

Beds and staff

2026-08-10 • via Nuitee
B
Brandon • solo_traveller • us
8
2026-08-09 • via Nuitee
F
Felicia • solo_traveller • us
8
Pros:

Price was good and great location.

Cons:

It's very outdated

2026-08-05 • via Nuitee
G
Gary • solo_traveller • us
8
Very comfortable accommodations and a good value for the $.
Pros:

Conveniently located in Mid-town/Medical Center area. The staff were very nice. The breakfast is good. The beds are very comfortable.

2026-08-04 • via Nuitee
1
159tanikaa • Family
10
Phenomenal Service
Pros:

The staff was amazing from the front desk to the staff passing in the halls. Zee did amazing on breakfast! The food tasted good and was hot and her hospitality was golden!

2026-08-01 • via Tripadvisor
R
randybG2417QW • Couples
8
Good stay
Pros:

Breakfast was good. The breakfast attendant, Zee, was very helpful and really zeroed in on making sure everyone was satisfied with their meal. I would stay here again.

2026-08-01 • via Tripadvisor