Clarion Inn & Suites Grand Rapids Airport

Hotels
•
Clarion
5.4 (402 reviews)
4981 28th Street Southeast , Grand Rapids , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (close to restaurants/attractions)
Friendly and helpful staff cited by several guests
Good value/price (described as a bargain)
Pet friendly
Some rooms noted as clean/spacious and comfortable beds
Cons:
Frequent reports of unclean rooms, trash in hallways and parking lot
Strong smell of marijuana/cigarette smoke in halls and rooms
Noise issues (hallway noise, early morning disturbance)
Outdated/run-down condition: holes, broken outlets, rusty stairs
Poor breakfast/food offerings and other amenity problems
Safety concerns (doors propped open, police activity reported)

Categories

Cleanliness
2
Repeated reports of dirty rooms, trash in hallways and parking lot, cigarette/marijuana smell and missed housekeeping; frequent negative comments about overall cleanliness.
Service
8.5
Multiple mentions of friendly, helpful staff and guests saying they'd return because of service; service is a clear positive despite other issues.
Location
9
Several reviewers cited convenient proximity to restaurants/attractions and called the location ideal or about 10 minutes to places they wanted to go.
Room Quality
4
Mixed to poor room condition: some rooms described as nice and comfortable beds, but many reports of outdated rooms, holes in walls, broken outlets, malfunctioning toilets and concerning odors.
Amenities
3.5
Pool area and stairs reported dirty/unsafe, parking lot littered, and other facilities described as run-down or unsafe; pet policy noted positively but core amenities criticized.
Value for Money
7
Several guests called it a bargain and noted the low price as a pro, balancing out deficiencies for budget-minded travelers.
Food and Beverage
3
Multiple comments that breakfast was poor or left early because of it; F&B is a commonly cited negative.
Overall Experience
6.2
Overall mixed experience: some guests had great stays (friendly staff, good location), but pervasive cleanliness, safety and maintenance problems pulled the overall impression down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location near Gerald Ford Airport

Modern Amenities and Comfortable Rooms

Complimentary Services and Dining Options

Experience the ultimate convenience at Clarion Inn and Suites Airport, just 2 miles from Gerald Ford Airport. Relax in spacious rooms equipped with 32-inch flat-screen TVs, microwave, and refrigerator. Enjoy free Wi-Fi, access to the gym, and a business centre. Start your day with a complimentary continental breakfast and end it with in-room dining from Applebees Restaurant. With a location just minutes away from the convention center and arena, as well as attractions like Fredrick Meijer Gardens, your stay at Clarion Inn and Suites will be both comfortable and memorable. Book now for an unforgettable experience!

Important information:

Guests must be 21 years of age or older to make a reservation at the property.

Please note that pets are only allowed in first floor rooms at a maximum of 2 pets per booking. A fee of $30 will be charged for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

5.4
Based on 402 reviews
Cleanliness: 2
Service: 8.5
Location: 9
Room Quality: 4
Amenities: 3.5
Value for Money: 7
Food and Beverage: 3
Overall Experience: 6.2
J
Johanna • family_with_children • us
5
Pros:

Left before breakfast was served

Cons:

Guys hanging out in the parking lot. Smell of
Pot in the halls.

2026-10-12 • via Nuitee
S
Shontay • couple • us
1
2026-10-09 • via Nuitee
F
Frontjes • family_with_children • us
7
Cons:

I think the overall cleanliness could have been better but besides that it was pretty decent

2026-09-18 • via Nuitee
R
Riebel • solo_traveller • us
8
Pros:

Thanks , location

Cons:

Poor breakfast

2026-09-17 • via Nuitee
K
Kathy • extended_group • us
5
Disappointed in my room
Pros:

The price

Cons:

I reserve two beds n my room only one bed n there was 3 of us. Our toilet didn’t work good.

2026-09-17 • via Nuitee
Q
Quitman • couple • us
3
2026-09-15 • via Nuitee
S
Scott • couple • us
3
Cons:

The hotel swelled like smoke. Noise inside and outside the hotel

2026-09-14 • via Nuitee
D
D'Nisha • couple • us
7
2026-09-09 • via Nuitee
D
Denard • solo_traveller • us
7
Pros:

room was nice

Cons:

My room was on the 2nd floor alway in the back of the hotel and I had to take the elevator which is in the back of the hotel. Not very accommodating for handicap people

2026-09-05 • via Nuitee
D
Diane • family_with_children • us
7
Overall, location was ideal and room was clean.
Pros:

They are pet friendly and yhis was the first time traveling with our fur baby.

Cons:

There was a lot of Marijuana smoking and police activity.

2026-09-05 • via Nuitee
L
Lynn • solo_traveller • us
10
Pros:

The staff was very nice, and the room was clean and spacious, definitely will go back.

Cons:

Nothing, it was a great room and I will definitely go back

2026-09-04 • via Nuitee
L
Lynn • solo_traveller • us
10
Happy guest
Pros:

Everything, it was amazing, definitely will go back and stay again.

Cons:

Nothing

2026-09-04 • via Nuitee
M
Melissa • solo_traveller • us
3
Cons:

Clarion would be disappointed with this hotel! It was very dirty! There was trash all over outside and in the hallways! Rooms are out dated. The outside doors were propped open so anyone can walk in. I closed them, then went back a while later and they were all propped open again. Not very safe at all.

2026-09-01 • via Nuitee
J
Jonathan • solo_traveller • us
6
2026-08-28 • via Nuitee
M
Mikayla • extended_group • us
4
2026-08-24 • via Nuitee
W
Wendy • couple • us
7
Short and sweet bit noisey for the most part, noisey late noisey again around 7am
Pros:

No bugs

Cons:

I can hear everything in hallways, doors slamming shut kids running people arguing, did not get quiet rest, u can see finger prints in the sunlight reflection on the tv stand and floors had feet prints

2026-08-23 • via Nuitee
J
Justin • solo_traveller • us
7
2026-08-20 • via Nuitee
A
Alysha • couple • us
10
We stayed for one night wish it would have been too would definitely stay here again
Pros:

About 10 mins to everywhere we wanted to go

Cons:

Just a little dated but the room was nice

2026-08-18 • via Nuitee
S
Sam • couple • us
2
Not pleased with the cleanliness or the room itself. Many issues need fixed
Pros:

The price

Cons:

Not clean, water pressure was extremely rough. Fire hazards.

2026-08-17 • via Nuitee
C
Christina • couple • us
10
Would stay again
Pros:

Beds were comfortable and the staff was really nice!

Cons:

It could have been cleaned before. A lot of stuff missed.

2026-08-17 • via Nuitee