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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Shallow end
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Pet bowls
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Water Tower Inn boasts an indoor pool, a la carte restaurant, and a spa and wellness centre. Enjoy complimentary Wi-Fi and unwind in style.
Comfortable Accommodations
Relax in rooms equipped with a flat-screen cable TV, coffee machine, and private bathroom with plush towels. Additional conveniences like a desk and ironing facilities ensure a comfortable stay.
Convenient Location
Located just minutes away from Sault Ste. Marie's city centre and the Canadian Bushplane Heritage Centre, The Water Tower Inn offers easy access to nearby attractions. Book now for a memorable stay!
The pool area will be closed for maintenance from June 2nd - 11th 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
This was our first stop on our way to TB. That first night it sounded like someone was using a jacuzzi and when that stopped there was a lot of stomping. I complained about this, and I was penalized for doing so. I always get a room on the 5th floor. This time I was stuck in a hell hole on the ground floor. I guess I am not supposed to bring the fact that I was unable to sleep that night to their attention. If I am ever put on the ground floor again, I won't be going there ever again.
I like to be treated like I mattered, instead I felt like I was not welcome there. I could have been given a room on the 5th floor, like I am accustomed to, instead I was penalized because I am a good citizen, and I have the right to mention the problems that I encountered. The desk staff made me feel like I am homeless person, no smile, no hello, no goodbye. The TV in the room on the ground floor was not even working.
Staff was amazing very clean
Nothing
great front desk personnel
exceptioal cleaning staff who seem really a partbof the organization and like their job
Easy, safe, clean spot for my family to visit while we were travelling.
Tolles Ambiente, super Pub, super Restaurant, starker Wellnessbereich. Das Zimmer groß, gut und sauber. Großer Parkplatz.
Klimaanlage ließ sich nicht wirklich ausschalten. Wellnessbereich leider ein Kinderparadies - laut und voll.Zu wenige Fahrstühle.
Clean, safe, great staff and my kids enjoyed the pool. Having Casey's restaurant right in the hotel was very convenient.
nothing
Perfect room
No room service
Staff was awesome! Food was good, stay was comfortable.
Staff was excellent location was great
Repairs and maintenance sadly needed bathtub in room 420 had large crack in the side of it roughly mudded up. Hallways have peeling wallpaper in many spots all over
Carpet in our room was dirty or stained. Best western could do way better
We loved the room. We loved the view. There was loud stomping for about 11pm to 12 am. Next thing we heard was a jetted tub. It ran for approximately 20 mins. Spoke to someone at the front desk, she tried convincing me that neither of those things happened. I can assure you that I know what I heard. We are on our way to Thunderbay and will be back here for 1 more night. Your hotel is always our priority when booking in Sault Saint Marie.
The kids pool and water fall should be working
The entertainment in the pub was amazing on 8/8/26!
Nothing
Front desk staff, both at night and the following morning were rude, providing curt and short answers. When I requested our folio, the staff made it seem like I was inconveniencing them. Unhelpful and unaccommodating when asking for water in the lobby or flexibility with pool access. We stayed the night of August 10 and checked out August 11, 2026.
On the contrary, the staff at Casey’s restaurant were extremely friendly, quick, and accommodating.
The location is pefect if your just passing through town. The pub has great food and live entertainment on the weekends which I have never been disappointed with.
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