Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Room Quality
Cons:
Cleanliness
Service Communication

Categories

Cleanliness
8.18
Some guests reported issues with cleanliness, such as hair on bathroom tiles.
Service
8.95
Most guests reported helpful staff, although there were some complaints about communication.
Location
9.19
Multiple reviews emphasized the excellent location near city center attractions.
Room Quality
8.64
Rooms were generally noted as spacious and comfortable.
Amenities
8.67
Guests appreciated the facilities but noted that the lack of a kettle was disappointing.
Value for Money
8.43
Guests found good value for the price but were surprised by extra charges for amenities.
Food and Beverage
8.68
Breakfast was praised for variety, though some issues with service and item availability were mentioned.
Overall Experience
8.85
General consensus is that the hotel offers a good experience overall despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Modern Rooms with Exclusive Amenities
Experience comfort and luxury in our modern rooms at Sercotel Amistad Murcia. With wooden floors, floor-to-ceiling windows, and exclusive Agua de la Tierra toiletries, your stay will be nothing short of indulgent.

Convenient Location and Services
Situated in Murcia’s main shopping and business area, our hotel offers on-site parking and free Wi-Fi throughout. Take advantage of our car rental services, complimentary newspapers in the lobby, and a delicious breakfast buffet at our large restaurant.

Nearby Attractions and Easy Access
Explore the city effortlessly as we are just a short walk from Gran Vía Avenue, San Esteban Palace, and the historic center. With the bus station only 500 meters away and a department store next door, everything you need is within reach.

Book your stay at Sercotel Amistad Murcia today for a memorable experience in Murcia!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Dogs and cats are allowed, max. weight 7kg. Limited availability, please contact the hotel before booking. A charge of 25€ per day will be applied on request (max. 1 pet per room). Guide dogs free of charge.

Please note that for reservations of 5 or more rooms, they will be considered as a group and special payment and cancelation conditions may apply, as well as some supplement. Supplements and specific conditions will also be applied to those individual reservations that are detected to be of a group nature.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Location

Guest Reviews

8.7
Based on 6015 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.68
Overall Experience: 8.85
P
Paulien • couple • nl
9
2026-10-14 • via Nuitee
Q
Qeyam • extended_group • nl
10
2026-10-13 • via Nuitee
A
Ana M. • couple • es
9
Pros:

Estaba todo muy cómodo y nuevo.
La ubicación perfecta.

Cons:

Nada destacable.

2026-10-13 • via Nuitee
C
Cristina • family_with_children • es
9
Lo recomiendo, volveremos
Pros:

El desayuno de 10, tipo buffet pero no faltaba detalle

Cons:

No nada en contra estaba todo genial

2026-10-13 • via Nuitee
E
esther lidia perera pere • solo_traveller • es
10
Pros:

Ubicación,desayuno la amabilidad del personal

2026-10-13 • via Nuitee
I
Ismael • solo_traveller • es
10
2026-10-13 • via Nuitee
B
Begoña • solo_traveller • es
10
Alojamiento muy recomendable
Pros:

La limpieza y la comodidad de las camas

2026-10-12 • via Nuitee
M
Mikko • solo_traveller • fi
10
First time in Murcia
Pros:

Loistava näköala

Cons:

Todella isot sängyt

2026-10-12 • via Nuitee
F
Francisco • couple • es
9
2026-10-12 • via Nuitee
J
Judith • couple • es
10
Fue solo un día, pero hotel céntrico y recomendable.
Pros:

El hotel está muy bien ubicado, el personal es muy amable y estaba todo muy limpio.

2026-10-12 • via Nuitee
A
Anca • extended_group • ro
9
2026-10-11 • via Nuitee
S
Stephanie • couple • us
8
Decent choice for the price.
Pros:

The room was clean and the location was convenient to the attractions on our list. The breakfast was excellent.

Cons:

The bathroom had torn wallpaper and one night our air conditioner did not work and the staff was not able to help. In fact, they did not try very hard to seek a solution. We also found it difficult as English only speakers to communicate with most of the staff.

2026-10-11 • via Nuitee
D
Davinia • couple • es
10
Muy bien
Pros:

TODO. Personal muy amable. Habitaciones amplias y cómodas. Mucho silencio. Buen descanso. Céntrico. Muy limpio. Muy completo.

2026-10-10 • via Nuitee
J
Jaime • solo_traveller • es
9
Pros:

El hotel está en el centro, sin ruido, instalaciones muy cómodas y limpieza de 10. Dispone de parking aunque es de pago 25 euros noche

Cons:

Nos gustó todo

2026-10-10 • via Nuitee
D
Diana Carina • couple • es
10
2026-10-10 • via Nuitee
C
Carlo Eduardo • solo_traveller • pe
9
Pros:

Terraza con piscina

2026-10-10 • via Nuitee
A
Ahlame • family_with_children • fr
8
2026-10-09 • via Nuitee
A
ANTONIO • couple • es
8
2026-10-09 • via Nuitee
C
Carmen • solo_traveller • es
6
Pros:

Cómodo y muy limpio

2026-10-09 • via Nuitee
R
Robert • solo_traveller • hr
9
2026-10-09 • via Nuitee