Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Room Quality
Cons:
Cleanliness
Service Communication

Categories

Cleanliness
8.18
Some guests reported issues with cleanliness, such as hair on bathroom tiles.
Service
8.95
Most guests reported helpful staff, although there were some complaints about communication.
Location
9.19
Multiple reviews emphasized the excellent location near city center attractions.
Room Quality
8.64
Rooms were generally noted as spacious and comfortable.
Amenities
8.67
Guests appreciated the facilities but noted that the lack of a kettle was disappointing.
Value for Money
8.43
Guests found good value for the price but were surprised by extra charges for amenities.
Food and Beverage
8.68
Breakfast was praised for variety, though some issues with service and item availability were mentioned.
Overall Experience
8.85
General consensus is that the hotel offers a good experience overall despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Modern Rooms with Exclusive Amenities
Experience comfort and luxury in our modern rooms at Sercotel Amistad Murcia. With wooden floors, floor-to-ceiling windows, and exclusive Agua de la Tierra toiletries, your stay will be nothing short of indulgent.

Convenient Location and Services
Situated in Murcia’s main shopping and business area, our hotel offers on-site parking and free Wi-Fi throughout. Take advantage of our car rental services, complimentary newspapers in the lobby, and a delicious breakfast buffet at our large restaurant.

Nearby Attractions and Easy Access
Explore the city effortlessly as we are just a short walk from Gran Vía Avenue, San Esteban Palace, and the historic center. With the bus station only 500 meters away and a department store next door, everything you need is within reach.

Book your stay at Sercotel Amistad Murcia today for a memorable experience in Murcia!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Dogs and cats are allowed, max. weight 7kg. Limited availability, please contact the hotel before booking. A charge of 25€ per day will be applied on request (max. 1 pet per room). Guide dogs free of charge.

Please note that for reservations of 5 or more rooms, they will be considered as a group and special payment and cancelation conditions may apply, as well as some supplement. Supplements and specific conditions will also be applied to those individual reservations that are detected to be of a group nature.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Location

Guest Reviews

8.7
Based on 6015 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.68
Overall Experience: 8.85
R
ROSA MARÍA • couple • es
10
2026-11-08 • via Nuitee
P
Petri • couple • fi
10
2026-11-07 • via Nuitee
A
Aouatif • couple • fr
10
Je recommence
Pros:

Tout à était très bien

Cons:

Rien

2026-11-07 • via Nuitee
P
Pilar • couple • es
8
2026-11-06 • via Nuitee
A
Aida • couple • cr
9
Pros:

Ubicacion

2026-11-06 • via Nuitee
E
Eva • couple • es
9
2026-11-06 • via Nuitee
J
Jorge • solo_traveller • es
9
Pros:

Parking excelente. Plazas y rampas amplias.

Cons:

Imposible controlar la temperatura de la habitación. Si hace frío, no se puede cambiar a calor.

2026-11-06 • via Nuitee
V
Victor • extended_group • es
9
2026-11-06 • via Nuitee
M
María • couple • es
10
2026-11-05 • via Nuitee
F
Francisco • couple • es
8
Pros:

Situación, trato excelente y amabilidad del personal.

Cons:

Camas muy altas.

2026-11-05 • via Nuitee
I
Ian • couple • gb
8
Excellent location for short term city stay.
Pros:

Location, cleanliness value for room.

Cons:

Car park fee, no in room kettle for tea /coffee.

2026-11-05 • via Nuitee
V
valerie • couple • fr
10
Séjour parfait
Pros:

Tout le confort de la chambre situation géographique idéale petit déjeuner excellent accueil parfait

Cons:

Rien

2026-11-04 • via Nuitee
I
INES MARIA • couple • es
9
Hotel cómodo y bien ubicado.
Pros:

Habitación amplia, camas muy cómodas, bien ubicado. Te daban amenities en el baño (peine, set de cepillo de dientes y pasta, etc.).

Cons:

Los grifos de la ducha (que era doble) quizás un poco complicados de regular la temperatura.

2026-11-03 • via Nuitee
E
Elhadji • solo_traveller • fr
10
2026-11-03 • via Nuitee
J
JUAN • couple • es
9
Pros:

Si

2026-11-02 • via Nuitee
J
Javier • couple • es
1
Cons:

Las ventanas no cierran bien y hay mucho ruido y no se podía dormir

2026-11-02 • via Nuitee
M
MARIA TERESA • solo_traveller • es
9
Muy bien Sercotel Amistad Murcia
Pros:

El hotel en si, la situación, el desayuno buffet con su personal siempre amable..

Cons:

Las señoritas de recepción no estaban muy al día de las actividades del mismo hotel

2026-11-02 • via Nuitee
J
Juan salvador • couple • es
9
Pros:

El trato y flexibilidad

2026-11-02 • via Nuitee
M
MARINA • couple • fr
10
Pros:

Tout Au top vraiment

2026-11-01 • via Nuitee
W
WILFREDO FERNÁNDEZ • family_with_children • ve
9
2026-11-01 • via Nuitee