Hampton Inn Chicago-Naperville

Hotels
•
Hampton Inn
8.7 (353 reviews)
1087 East Diehl Road , Naperville , US
+1 630-505-1400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Need for room updates
Shower water pressure could be stronger

Categories

Cleanliness
8.28
The hotel was very clean but mentioned it is older and needs some updates.
Service
9.25
Staff were very pleasant and helpful, creating a friendly atmosphere.
Location
8.79
Good location, especially for events like weddings.
Room Quality
8.24
Rooms were comfortable, but some furniture is outdated.
Amenities
8.77
Decent amenities including breakfast options and a workout room.
Value for Money
8.73
Good value for the price based on positive experiences.
Food and Beverage
8.78
Breakfast was good with a variety of items available.
Overall Experience
8.75
Positive overall experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:07

Property Description

Convenient Location
This Naperville, Illinois hotel is situated near the historic downtown area and key attractions, making it a prime choice for travelers looking to explore the city.

Thoughtful Amenities
Guests can start their day with a complimentary hot breakfast and stay connected with free Wi-Fi. The outdoor swimming pool offers a refreshing retreat after a day of sightseeing.

Nearby Attractions
Located a short distance from the NIU Conference Center and surrounded by parks and golf courses, the hotel offers easy access to leisure and business destinations.

Experience comfort and convenience at the Hampton Inn Chicago-Naperville - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 353 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
J
JAMES • solo_traveller • us
9
Pros:

Great breakfast. Helpful staff.

Cons:

My sister had to change her room because the first one smelled musty. The 2nd room had a broken entrance door which they eventually fixed

2026-09-14 • via Nuitee
M
Miloslav • extended_group • cz
8
2026-09-03 • via Nuitee
M
Marcus • family_with_children • de
3
Nicht wieder, danke
Pros:

Empfang war stets besetzt , es gab immer Kaffee

Cons:

Zimmer war klamm und Teppich echt schmutzig. Lüftung im Bad funktionierte nicht, trotz Beanstandung kam drei Tage lang niemand, um es zu reparieren. Betten wurden NIE gemacht

2026-08-27 • via Nuitee
G
Glodean • solo_traveller • us
1
2026-08-26 • via Nuitee
T
Toni • extended_group • fi
8
Pros:

Room was clean. Breakfast was ok.

2026-08-19 • via Nuitee
C
Chuck • solo_traveller • us
10
2026-08-18 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-08-17 • via Nuitee
B
Bradley • solo_traveller • us
10
2026-08-11 • via Nuitee
V
Viktoriia • family_with_children • us
10
2026-08-03 • via Nuitee
S
Sylvia • family_with_children • us
5
ok stay but avoid room 125, floors were damp throughout room, felt musty
Pros:

breakfast was good

Cons:

asked to have 3 rooms close together, 2 of them were with connecting ability but 3rd room was down the hall/
Hallway on ground floor where our rooms were smelled awful! Like someone vomitted. they shampooed it but it still lingered.
Floors of one room were always damp not just by AC unit but throughout the whole room.

2026-07-16 • via Nuitee
J
Jason • solo_traveller • nz
9
Pros:

Clean, great room and really helpful staff

2026-07-13 • via Nuitee
A
ALNEDO • family_with_children • us
10
Lo recomiendo
Pros:

⭐⭐⭐⭐⭐
Nos hospedamos la noche del 4 de julio como familia de cuatro y tuvimos una excelente experiencia. El personal fue muy amable y atento desde nuestra llegada, la habitación estaba limpia y cómoda, y la comida fue muy buena.

Agradecemos la excelente atención y el servicio recibido. Sin duda, volveríamos a hospedarnos aquí y lo recomendamos ampliamente.

Cons:

Todo muy bien no hay queja con respecto a calidad y precio.

2026-07-07 • via Nuitee
A
ALNEDO • family_with_children • us
4
Regular
Pros:

Nada

Cons:

⭐⭐⭐☆☆

Nos hospedamos un fin de semana con toda mi familia de cuatro. La ubicación es conveniente, aunque los alrededores tienen mucha construcción, lo que afecta un poco la experiencia.

El desayuno fue muy básico y con pocas opciones. Además, la tina del baño no drenaba correctamente y el agua se acumulaba durante la ducha. Tanto el colchón como las almohadas se encontraban bastante desgastados y consideramos que ya necesitan ser reemplazados.

Con mejoras en el mantenimiento de las habitaciones y una oferta de desayuno más completa, la experiencia sería mucho más satisfactoria.

2026-07-07 • via Nuitee
J
Jennifer • solo_traveller • us
9
Need to do much better with cleaning staff NOT removing items from the room until checkout time!!!!!
Pros:

I did not partake in the breakfast.

Cons:

This is the 2nd time the cleaning people entered the room before checkout and took all of my things from the room! I called the desk first thing in the morning, around 0830, asked when checkout time was, she said noon, but by 1030 my room was cleared out. NOT COOL! I couldn't find the Do Not Disturb sign, it wasn't on the door knob.

2026-07-03 • via Nuitee
D
Donna • solo_traveller • us
10
Wonderful place to relax in Naperville. I will definitely be back when duty/work calls me!
Pros:

Everything was great - the common area, the room, gym, pool, etc. Excellent!!

Cons:

n/a

2026-06-30 • via Nuitee
T
travelma • Family • Saint Louis, Missouri
6
Average at best
Pros:

Very average hotel stay. The location was convenient to restaurants and highway access. The room was extremely humid, so much so that the carpet felt sticky to walk on…and we are from the midwest so we are used to humid summers. We had to run the shower and bathroom sink for 10 minutes before we would get hot water. The breakfast service was attentive, but the selection very mundane, especially for a 4 day stay. We would stay elsewhere in the future.

2026-06-28 • via Tripadvisor
D
Dolores • solo_traveller • us
9
2026-06-26 • via Nuitee
C
Cox • couple • us
10
Wonderful
Pros:

NA

2026-06-23 • via Nuitee
R
Richjon • couple • us
10
2026-06-19 • via Nuitee
J
jeff • couple • us
9
We enjoyed our stay
Pros:

Elsie in the kitchen was friendly... the front desk friendly and accomodating

Cons:

The bathroom a little small, the rest of the room was perfect, beds comfy

2026-06-02 • via Nuitee