Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotels
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Sure Hotel by Best Western
7.3 (6514 reviews)
Arnulfstrasse 12 , Munich , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Noise

Categories

Cleanliness
6.51
Comments about room cleanliness show some concerns, with mentions of mold and dated rooms.
Service
7.98
General sentiment indicates that service is satisfactory and standard for this hotel tier.
Location
9.02
Multiple reviews highlight the hotel's great location near the central train station.
Room Quality
6.47
Negative comments about noise, size, and outdated conditions of the rooms.
Amenities
7
Facilities received mixed reviews, with some stating they're not great.
Value for Money
7.46
Value assessed as reasonable given location, though some consider it expensive for what it offers.
Food and Beverage
7.01
Breakfast was generally praised, but some wanted more variety.
Overall Experience
6.98
Overall sentiment is mixed; suitable for short stays but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:04

Property Description

Convenient Location and Transportation

Directly opposite Munich Central Station, the Sure Hotel by Best Western München Hauptbahnhof offers easy access to tram, train, and tourist bus connections, making it a perfect choice for travelers looking for convenience.

Comfortable Accommodation and Dining

The hotel provides quiet rooms with a simple, comfortable design, cable TV, and private bathrooms. Guests can start their day with a freshly prepared breakfast buffet and enjoy meals in the bright restaurant with ceiling-high windows.

Proximity to Attractions and Services

Located just a 3-minute walk from Munich's main shopping district and a short stroll to the Theresienwiesen Oktoberfest grounds, guests can easily explore the city. The 24-hour reception is always ready to assist, offering packed lunches for day trips and ensuring a pleasant stay in Munich.

Book your stay at Sure Hotel by Best Western Muenchen Hauptbahnhof for a convenient and comfortable experience in Munich.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 6514 reviews
Cleanliness: 6.51
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 6.98
A
Adamson • couple • gb
8
As above
Pros:

Excellent location near the main railway station. Good value breakfast and friendly staff

Cons:

all good

2026-05-30 • via Nuitee
T
Thorsten • solo_traveller • de
8
Ein Hotel für Jung und Alt, unkompliziert. Absolut herausragend ist die Spitzenlage!!!!
Pros:

Es war alles da, was man für ein leckeres Frühstück braucht. Ein netter, nicht so enger Frühstücksraum, die Zimmer waren sauber und ok. Die Lage war phänomenal! Mitten in der City direkt gegenüber vom Hauptbahnhof, der Lufthansa Express Bus hält gleich vor der Haustür!

2026-05-30 • via Nuitee
S
Svenja • solo_traveller • de
4
Pros:

Freundlichkeit des Personals

Cons:

Frühstück an unterschiedlichen Tagen sehr verschieden mit nachlegen , es gab kein Schwarzbrot mehr und kein Joghurt nach und keine Dunklen Brötchen,keine Croisants mehr gegen 9.30 Uhr obwohl Frühstück am Samstag bis 11.00 Uhr ausgeschrieben war , der Freitag war besser bestückt mit diesen Dingen . Ansonsten war das Frühstück völlig in Ordnung

2026-05-30 • via Nuitee
F
Francis • solo_traveller • us
10
Good location
Pros:

Close to the Hbf

Cons:

NA

2026-05-30 • via Nuitee
D
Davy • solo_traveller • nl
7
2026-05-30 • via Nuitee
K
Karin • solo_traveller • de
8
Ich war sehr zufrieden, danke an das nette Personal!
Pros:

Ein sehr gutes Preis/Leistungsverhältnis. Meiner Bitte um ein Zimmer „hinten raus“ wurde, trotz hoher Belegung, entsprochen. Die Nähe zum Bahnhof kam mir entgegen aber natürlich ist das nicht die schönste Ecke Münchens. Dafür sind Stachus und Marienplatz fußläufig erreichbar, was will man mehr.

2026-05-29 • via Nuitee
Z
Zygia • extended_group • ca
9
Efficient and sufficient for the price
Pros:

VERY close to everything, literally downtown in front of the train station. Bed was clean and very comfortable. There is possibility to store the luggage after you check out so you don’t have to carry them everywhere with you during the day. Personnel was friendly.

Cons:

No AC so had to keep the windows open (it wasn’t that hot outside but the air was all cramped up in the room so it got super warm). With the windows open tho, it was SUPER noisy because of construction at the Hbf. There is also no fridge to store cold snacks and foods. But overall still good for one night.

2026-05-29 • via Nuitee
S
Stefan • couple • de
8
2026-05-29 • via Nuitee
G
GREYMI • solo_traveller • es
10
Pros:

Muy bien ubicado, cerca de paradas y centro y el personal fenomenal

2026-05-29 • via Nuitee
T
Tonny Juul • extended_group • dk
8
Godt til prisen
Pros:

God beliggenhed og fin morgenmad

2026-05-29 • via Nuitee
U
Ulrike • solo_traveller • de
7
2026-05-29 • via Nuitee
H
Heath • solo_traveller • gb
10
Pros:

Location

Cons:

Nothing

2026-05-29 • via Nuitee
S
Sope • solo_traveller • de
8
Pros:

Sehr zentral gelegen und sehr freundliche Atmosphäre.

Cons:

Sehr hellhörig.
Das Bad ist sehr eng.

2026-05-28 • via Nuitee
R
Ruedi Wasser • couple • ch
7
Cons:

Ea war ein aussergewöhnlich heisser Tag. Leider gab es kein Klimaanlage, das Zimmer war entsprechend warm. Bei offenen Fenster war es etwas angenehmer, aber sehr laut.

2026-05-28 • via Nuitee
G
Gabriele • couple • de
8
2026-05-28 • via Nuitee
S
Stephan • couple • ch
8
2026-05-28 • via Nuitee
R
Regina • extended_group • de
6
Pros:

Gute Ausgangsposition zu den touristischen Orte

Cons:

Krach vom Verkehr und Baulärm vom Bahnhof

2026-05-28 • via Nuitee
S
SOO MENG CHOONG • extended_group • de
7
Pros:

Ich sage: Ich möchte kein Frühstück zum Selbstkostenpreis. Ich zahle lieber für weitere Mahlzeiten am Tag.

Cons:

Das Zimmer war sauber, aber die Ausstattung war sehr spartanisch – es gab lediglich Seife für die Dusche, jedoch keine frischen Pflegeprodukte für ein Bad. Zudem gab es in keinem der Hotelzimmer kostenloses WLAN.

2026-05-27 • via Nuitee
J
Justine Bialas • solo_traveller • de
9
Pros:

Wie immer alles bestens

2026-05-27 • via Nuitee
J
Jose Antonio • couple • es
8
Hemos acertado plenamente.
Pros:

Para mí, buen desayuno. Muy buena ubicación pues me gusta moverme en tren. Habitación sin lujos pero de buen tamaño y limpia.

Cons:

Un poco justo el baño.

2026-05-27 • via Nuitee