DoubleTree by Hilton Austin

Hotels
•
Doubletree by Hilton
8.2 (500 reviews)
6505 IH-35 North , Austin , US
+1 512-479-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (restaurant/bar/front desk)
Good location (guests return)
Clean lobby and generally clean rooms
Private/secure parking
Room size and balcony (for some rooms)
Comfortable/quiet for some guests
On-site restaurant/bar service and cookies
Cons:
High price / price gouging
Paid parking and hidden/additional fees
Worn/old furniture and uncomfortable mattresses
Small rooms (smaller than expected)
Weak water/shower and low faucet pressure
Pool maintenance issues / pool closed
Maintenance and housekeeping lapses (slow fixes, beds not made)
Incidental charge/refund problems and at least one room smelled hot/burning

Categories

Cleanliness
8.3
Several guests praised cleanliness (clean lobby, 'Cleanliness' called out); occasional housekeeping misses (beds not made) and a report of a burning smell in one room.
Service
9
Staff frequently praised (restaurant/bar staff 'amazing', friendly front-desk/staff noted); isolated reports of unaccommodating staff and slow follow-up on maintenance or refunds.
Location
8.6
Location repeatedly mentioned as a pro and reason guests return; some note it is outside the city and requires taxis which is less convenient for some.
Room Quality
6.8
Multiple comments about small rooms, worn/old furniture, old/uncomfortable mattresses, weak bathroom lighting and plumbing issues; some guests liked balcony/room size.
Amenities
7.5
Amenities mixed: private parking praised as safe but many complained about paid parking and hidden fees; pool maintenance/closure reported which hurt amenity perception.
Value for Money
6.5
Consistent negative sentiment on price: described as 'insane price', 'too expensive', 'price gouging', and extra/hidden charges (parking, incidental holds, refund delays).
Food and Beverage
9
Restaurant and bar staff repeatedly praised and guests enjoyed on-site offerings (cookies mentioned); little negative comment on food quality itself.
Overall Experience
9.9
Many guests described their stay as overall good/decent with strong staff and location positives, though issues with room quality, fees, and some maintenance problems tempered experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
Located at the intersection of Highway 290 and Interstate 35, the Doubletree Hotel Austin offers easy access to downtown and popular attractions like the Texas State Capitol and Sixth Street.

Modern Amenities
Enjoy high-speed internet, a state-of-the-art fitness center, and free shuttle service within a 2-mile radius for convenient exploration of nearby points of interest.

Delicious Dining Options
Indulge in on-site dining at the Austin Doubletree Hotel, where you can savor delicious meals without having to leave the comfort of the hotel.

Experience comfort, convenience, and culinary delights at the Doubletree Hotel Austin. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Names on the credit card and the ID must match.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Guest Reviews

8.2
Based on 500 reviews
Cleanliness: 8.3
Service: 9
Location: 8.6
Room Quality: 6.8
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 9.9
S
Sanchez • couple • us
9
2026-10-30 • via Nuitee
S
Sanchez • couple • us
9
2026-10-30 • via Nuitee
S
sanjay • solo_traveller • us
10
Clean, easy to access. Insane price over 650/night plus parking.
Pros:

Cleanliness

Cons:

Price gouging. 20 dollar per day parking fee in addition to price gouging

2026-10-30 • via Nuitee
E
Essam • family_with_children • us
7
اقامة مناسبة لفترة قصيرة
Pros:

كلشيء جميل

Cons:

بعيد عن المدينة ، الاثاث جميل كلاسيكي لكن قديم ويحتاج تجديد

2026-10-30 • via Nuitee
J
Jeremie • solo_traveller • fr
10
2026-10-29 • via Nuitee
K
Keith • couple • us
10
2026-10-29 • via Nuitee
F
Federico • family_with_children • us
8
Pros:

Restaurant and bar staff does an amazing job on letting you know they are there to take care of you.

Cons:

Very high price for hotel standards, bed mattress too old, uncomfortable, shower room outdated. Door to transfer from one area to another adjacent to our room, made a loud thump when it closed.

2026-10-27 • via Nuitee
D
Dan • extended_group • us
8
2026-10-26 • via Nuitee
B
Brandon • couple • us
10
Always stay here when I can
Pros:

Location

Cons:

Nothing

2026-10-26 • via Nuitee
F
Fabian • couple • us
10
2026-10-24 • via Nuitee
M
Maurits • couple • nl
10
Pros:

It's out of the city so taking cabs is a must. But there a affordable.

Cons:

Far walk to room itswlf

2026-10-24 • via Nuitee
A
Aaron • couple • us
8
2026-10-23 • via Nuitee
M
Melanie • solo_traveller • us
6
2026-10-15 • via Nuitee
I
Ida • couple • us
6
Overall good /great cookies!
Pros:

Location and staff are great

Cons:

The water pressure was not good . I have stayed at this location before and shower use to be great.

2026-10-13 • via Nuitee
I
Ida • couple • us
7
2026-10-13 • via Nuitee
B
Beeler • couple • us
1
Small room with worn furniture and too many hidden fee
Cons:

Room was smaller than less expensive hotels. Paying for parking at a hotel is dumb. Fire alarm went off in middle of the night and information was not relayed well.

2026-10-12 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-10-12 • via Nuitee
V
Victor • couple • us
10
2026-10-11 • via Nuitee
V
Vincent • extended_group • us
7
Overall, our stay here was decent. The lobby was clean and nice. The room was okay for the price, but the downside was t
Pros:

I like the location and the staff was nice

Cons:

Our shower and faucet pressure was very weak. I did let the front desk know about it and they radioed in a person to go fix it while we were gone. But what the problem was, was that we left for about 4 hours and came back, and nothing was fixed. I don’t even think maintenance went up there, even though they radioed them in. There was 4 of us, so showering was doable, but just annoying and not efficient.
Also, housekeeping did bring up towels, but they didnt make our beds. Which was surprising to us.

2026-10-07 • via Nuitee
S
Sheba • couple • us
10
2026-10-07 • via Nuitee