Home Hotel Bilan

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Strawberry
8.6 (2115 reviews)
Karlbergsgatan 3 , Karlstad , se

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Comfortable ambiance
Cons:
Some rooms small
Occasional noise from above

Categories

Cleanliness
8.54
General sentiment from the reviews indicates cleanliness was appreciated.
Service
9.01
Positive remarks about the staff being friendly and attentive.
Location
8.75
Mentioned as central and convenient, enhancing the experience.
Room Quality
8.3
Some complaints about room size, but overall comfort mentioned.
Amenities
8.53
Amenities like breakfast were noted as good.
Value for Money
8.39
Many reviews described the hotel as being good value for the money.
Food and Beverage
8.64
Food quality received frequent praise, though some items were noted as average.
Overall Experience
8.61
Overall positive experiences with various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:28

Property Description

Unique Experience at a Former County Prison
Experience a stay like no other at Clarion Collection Hotel Bilan, a former county prison turned into a unique hotel located just a stone's throw away from Karlstad's popular shopping street.

Refurbished Prison Cell Rooms
Each room at Hotel Bilan is a refurbished prison cell, blending historic charm with modern amenities such as free WiFi, flat-screen TVs, and work desks. Enjoy the unique ambiance of exposed beams and high ceilings during your stay.

Relaxation and Dining
Indulge in a buffet breakfast and light evening meal, served daily, and unwind in the garden terrace or sauna. The hotel's central location near Stora Torget Square and the Central Station makes it the perfect choice for your stay in Karlstad.

Ready to experience this one-of-a-kind hotel? Book now and make your stay memorable.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KSD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 150 per day.

Location

Guest Reviews

8.6
Based on 2115 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.64
Overall Experience: 8.61
A
Annette • couple • nz
10
Great Location!
Pros:

A great stay in this centrally located hotel. We liked the fact that it was a nicely refurbished former prison with an interesting history. We enjoyed visiting the onsite museum on the ground floor. The breakfasts and dinners, which were included, were really delicious and plentiful. Dinner included soup, a lovely main course, bread & salads. Parking onsite is limited, I’d advise checking with the hotel reception before arrival. Thanks to the friendly staff for our two night stay.

Cons:

Our room 110 on the ground floor was lit up at night by the spotlight outside which shone on the building.

2026-06-13 • via Nuitee
H
Helge Skjørberg • couple • no
8
Totalt sett et bra hotell som vi anbefaler varmt.
Pros:

Frokost og middagen var inkludert i prisen og var veldig bra. Det var godt utvalg til frokost. Middagen besto av buffet med en hovedrett og rikholdig tilbehør. Rommet var av god standard noe som gjør at vi gjerne kommer igjen.

Cons:

Spisesalen var litt liten noe som gjorde at vi måtte sette oss på liste når vi ønsket å spise. Veldig trangt på parkeringsplassen, men totalt sett ingen problem.

2026-06-13 • via Nuitee
E
Erik • extended_group • se
10
2026-06-11 • via Nuitee
E
Edward • couple • se
9
2026-06-10 • via Nuitee
K
Kajs-mari • solo_traveller • se
9
2026-06-08 • via Nuitee
E
Ewa • couple • se
10
2026-06-08 • via Nuitee
H
helene • extended_group • se
10
2026-06-08 • via Nuitee
D
Dan • solo_traveller • se
9
Pros:

Trevlig personal mycket bra frukost perfekt parkering närma till restauranger Caffè mm

2026-06-07 • via Nuitee
B
Bjørn Kold • solo_traveller • no
8
2026-06-07 • via Nuitee
M
Marcel • family_with_children • be
9
Pros:

Uitstekend geslapen: matrassen waren perfect.
Zeer uitgebreid en heerlijk ontbijt.
Ook avondeten was goed en aangenaam gesprekje gehad met de Algerijnse kok met internationale ervaring.
Onze fietsen konden we veilig en droog opbergen in elektriciteitshok.
En natuurlijk de sporen - gestaafd met fotos en documenten - van de vroegere gevangenis die hier ooit was, toch iets heel speciaal!

Cons:

Niets.

2026-06-06 • via Nuitee
V
Vera • couple • de
9
2026-06-05 • via Nuitee
L
Lyng • solo_traveller • no
5
2026-06-05 • via Nuitee
I
Inge • solo_traveller • no
9
2026-06-05 • via Nuitee
R
Randi • extended_group • no
10
Cons:

Trappa ute, savnet skinner for å kunne dra koffert.

2026-06-04 • via Nuitee
A
Arne • solo_traveller • se
10
Trevliga fräscha rum , frukost ingår och även utmärkt middag
Pros:

Utmärkt frukost och middag

Cons:

Allt ok

2026-06-02 • via Nuitee
V
Vidar • solo_traveller • no
9
Et spesielt hotell med hyggelig personale og god mat
Pros:

Personalet og maten

2026-06-02 • via Nuitee
S
Susanne • couple • se
10
Vi kommer tillbaka :-)
Pros:

Fantastiskt läge, jättefin service och superrent och fräscht!

Cons:

Fantastiskt att man får bo på hotellet med hund, det uppskattas supermycket! Men om man erbjuder rum för gäster med hund, får man gärna ha mattor i rummen som erbjuds för dessa gäster. Många hundar är rädda för golv som känns blanka och ”halkiga”, typ stengolv.

2026-06-01 • via Nuitee
M
Marie • solo_traveller • se
9
2026-05-31 • via Nuitee
B
Berit • solo_traveller • se
10
2026-05-30 • via Nuitee
T
Torbjørn • couple • no
2
2026-05-26 • via Nuitee