DoubleTree by Hilton Hotel Albuquerque

Hotels
•
Doubletree by Hilton
6.8 (354 reviews)
201 Marquette Avenue Northwest , Albuquerque , US
+1 505-247-3344

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Clean rooms and lobby reported by multiple guests
Good location close to events
Excellent showers and good TVs
Quiet and soundproof rooms (reported)
Cons:
Paid, limited and unsecured parking
No included breakfast and poor breakfast quality
Limited on-site amenities and facilities
Reservation mishandling / isolated rude staff incident
Dirty carpeting reported in some rooms
Restaurant poorly run; slow seating and service
No restaurants within walking distance

Categories

Cleanliness
6
Mixed reports: some guests praised sparkling-clean rooms and lobby, while others reported dirty carpeting, crumbs between fibers and inconsistent room cleanliness.
Service
9.2
Generally strong: multiple mentions of friendly, professional staff and a front-desk manager who arranged transportation; isolated issues include difficulty contacting the front desk and one instance of rude staff related to a reservation.
Location
9
Location frequently cited as convenient and close to events and safe; drawbacks include lack of nearby restaurants within walking distance and a parking layout unfriendly to visitors unfamiliar with the area.
Room Quality
8.6
Room features often positive — good TVs, excellent showers, soundproof windows — but there were incidents of incorrect bed assignments and some carpeting issues in certain rooms.
Amenities
4.5
Limited amenities reported: no included breakfast for many guests, Starbucks on-site closed at times, no scheduled shuttle despite booking-site claims, and generally limited on-site facilities and parking.
Value for Money
5
Mixed to below-average value: several guests felt the hotel was overpriced (extra $20 parking fee, disappointing breakfast), though a few noted good prices — overall leans toward poor value.
Food and Beverage
3.5
Consistent negative feedback: breakfast quality and restaurant service described as disappointing (cold/poorly prepared food, slow or poorly managed service).
Overall Experience
8.6
Overall mixed but more positive: some guests reported an exemplary DoubleTree experience and said they'd recommend it, while others experienced significant issues (parking, breakfast, reservation problems), yielding an inconsistent but generally favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Central Location
Situated in the heart of Albuquerque, this hotel offers easy access to the city's main attractions, making it a perfect choice for both leisure and business travelers.

Convenient Amenities
Enjoy a warm welcome with a chocolate chip biscuit at check-in, stay connected with high-speed internet, and savor delicious meals at the on-site dining options during your stay at the Doubletree Hotel Albuquerque.

Nearby Attractions
Explore the rich cultural heritage of the city by visiting Old Town, the University of New Mexico, scenic parks, Native American cultural centers, and museums just a stone's throw away from the hotel.

Book your stay at the Doubletree Hotel Albuquerque now for a memorable experience in the heart of the city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Parking is managed by a third party company and is a separate charge, Parking is based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 354 reviews
Cleanliness: 6
Service: 9.2
Location: 9
Room Quality: 8.6
Amenities: 4.5
Value for Money: 5
Food and Beverage: 3.5
Overall Experience: 8.6
M
Melanie • solo_traveller • us
5
Pros:

Room was clean and tv was great. Showers are excellent.

Cons:

Parking lot is very small and not friendly for people who aren't from the area. Had to pay for Parking but there wasn't really any security or fencing in Parking lot. No exhaust fan in bathroom. Booked a room with a king bed and got a room with a double bed and no explanation as to why.

2026-10-30 • via Nuitee
R
Remijio • couple • us
7
2026-10-29 • via Nuitee
A
Armanda • family_with_children • us
5
Pros:

Staff was great!

Cons:

Hotel was over crowded; only 3 out of 4 elevators working-waited 15 minutes for an elevator one morning; Breakfast was not included, and was not worth the price; there are absolutely NO restaurants within walking distance, so if you are elderly or mobility impaired-not the place for you!

2026-10-29 • via Nuitee
J
Jeremiah • solo_traveller • us
8
Was good
Pros:

Its location

Cons:

Location

2026-10-25 • via Nuitee
J
Jim • couple • us
8
Mixed reactions. Great property and good prices, but limited facilities.
Pros:

I like the location well enough, and the property was clean and apparently very safe

Cons:

It was extremely difficult to get in touch with the front desk fromoutside the property. Much time was wasted trying to contact them. No breakfast and VERY limited parking

2026-10-25 • via Nuitee
R
Roberta • extended_group • us
10
Easy checkin great friendly staff
Pros:

Starbucks not open had to stop at another one, would of been better if it was open at the hotel.

Cons:

,Starbucks not open in the morning

2026-10-24 • via Nuitee
L
Lyal • solo_traveller • jp
10
Comfortable, quiet - staff and management exceedingly professional and flexible.
Pros:

Booking.com sent an e-mail confirming a shuttle which the property did not have scheduled. The front desk manager arranged to have transportation for me regardless of this website's misrepresentation

Cons:

I disliked how Booking.com promised a service which wasn't available

2026-10-23 • via Nuitee
A
Annette • couple • us
7
2026-10-22 • via Nuitee
G
Good • solo_traveller • us
10
2026-10-20 • via Nuitee
N
Natalia • family_with_children • us
1
no point of reservations if when you arrive the room isn't available
Pros:

place was nice

Cons:

staff was rude and my reservation i booked 2 weeks in advance was not honored instead our room was booked to someone else and they didn't have the room i needed

2026-10-19 • via Nuitee
S
Susie • couple • us
9
Pros:

Cleanliness, friendliest

Cons:

Parking should be free for guest, didn't like paying extra $20 for parking

2026-10-18 • via Nuitee
K
Kathleen • solo_traveller • us
3
Overpriced, no amenities worth mentioning,dirty.
Cons:

Breakfast very disappointing. Egg texture strange, potatoes obviously frozen and oven prepared, tasted like cooking oil, only 2 people replacing food when pans empty. Food generally cool to lukewarm.
Restaurant very poorly run. Sign says “ please wait to be seated”. We waited 20 minutes before being acknowledged and seated even though the bartender and both servers were aware we were waiting. Food was disgusting.
Carpeting in our room very dirty. Crumbs visible between fibers.

2026-10-14 • via Nuitee
R
Raul • extended_group • us
6
2026-10-13 • via Nuitee
O
OnTheGo • solo_traveller • us
10
DoubleTree doesn’t just carry the brand name, it lives up to it.
Pros:

From the sparkling-clean environment and soundproof windows to a lobby that felt perfectly matched to its surroundings, the attention to quality was evident throughout the property. The team appeared committed to delivering the kind of experience guests expect from a nationally recognized brand. And from both a marketing and quality standpoint, DoubleTree delivered.

As someone who now calls this community home, I recognize the value of having a property that maintains those standards. When I have overflow guests who need a place to stay, DoubleTree will be one of my first recommendations. That’s a meaningful endorsement, because a brand earns that kind of confidence through its execution, not just its name.

To the team at DoubleTree: thank you for representing your brand so well and for making me feel welcome in my new hometown.

You didn’t just meet the brand standard. You made the brand look good.

Thank you for welcoming me home.

Jason

Cons:

I was very content..can't think of a think right now.

2026-10-09 • via Nuitee
Y
Yawakia • solo_traveller • us
10
Pros:

How it was close to my event

Cons:

Nothing, I loved it

2026-09-14 • via Nuitee
C
Cindy • solo_traveller • us
6
2026-09-13 • via Nuitee
M
Michelle • couple • us
7
2026-09-13 • via Nuitee
R
Roland • solo_traveller • us
3
Disappointing, overpriced, and run down.
Pros:

View from the room was nice. Location to the interstate.

Cons:

Room was warm when I got there. The ac was loud, loud enough to wake me up ever time it cycled on. The sink was blocked up and wouldn’t drain. The toilet was dripping water and noisy. The room was advertised as $83. I was booked $222, and then paid additional $20 for parking. Which was awkward to park my Tacoma into. Barely slept 4 hours and decided it wasn’t worth Sticking around for the breakfast. Which was a good thing as I seen and smelled nothing when I left.

2026-09-12 • via Nuitee
E
Eric • couple • ca
8
Pros:

qualite du petit dejeuner

Cons:

rien

2026-09-10 • via Nuitee
D
Denny • couple • us
6
Cons:

The Capet was not very clean.

2026-09-10 • via Nuitee