The Click Clack Hotel Medellín

Hotels
9 (1895 reviews)
Cra. 37 #10A 29 , Medellín , CO
+57 320 4170006

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
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Review Highlights

Pros:
Great location
Unique amenities
Cons:
Poor food quality
Inconsistent service

Categories

Cleanliness
8.66
No specific sentiment mentioned; standard quality for this hotel tier.
Service
9.13
Some staff were terrific, but some had negative interactions.
Location
10
Hotel is in a prime location, walking distance to main bars and restaurants.
Room Quality
8.67
Rooms are comfortable and modern, though some sizes may vary.
Amenities
9.62
Offers many innovative amenities, but could benefit from more co-working spaces.
Value for Money
8.65
Mixed sentiment; some aspects felt overpriced given the quality.
Food and Beverage
7.61
Food quality was poor at the restaurants, with disorganized service.
Overall Experience
9.66
Overall a unique experience with a trendy vibe and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:56

Property Description

Luxurious Rooms and Amenities
The Click Clack Hotel Medellín offers elegantly designed rooms equipped with flat-screen TVs and private bathrooms. Some rooms even feature a balcony for stunning views.

Convenient Location
Situated in the vibrant El Poblado district, this hotel is close to popular attractions like Lleras Park and El Poblado Park. Guests can easily explore the city with Pueblito Paisa just 5 km away.

Exceptional Dining and Service
Indulge in delicious breakfast served every morning at the property's restaurant. The accommodating staff at The Click Clack Hotel Medellín are always ready to offer valuable tips for exploring the area.

Book your stay at The Click Clack Hotel Medellín for a memorable experience in Medellín.

Important information:

We do not support practices that promote sex tourism, the hotel may cancel lodging services in these cases.
Please note:
Visitors are not allowed in the rooms.
Maximum capacity of the rooms for 2 people
We reserve the right of admission and permanencePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Location

Guest Reviews

9
Based on 1895 reviews
Cleanliness: 8.66
Service: 9.13
Location: 10
Room Quality: 8.67
Amenities: 9.62
Value for Money: 8.65
Food and Beverage: 7.61
Overall Experience: 9.66
M
Mark • couple • ca
10
Pros:

Everything , our room was the best , space to breath , staff was friendly and helpful . Great location , classy but not stuck up

2026-09-10 • via Nuitee
D
Diego • solo_traveller • cl
10
Agradable y flexible el personal. Me dieron darle check in sin problemas
Pros:

Muy lindo

Cons:

Nada

2026-09-07 • via Nuitee
H
Helfrich • couple • ch
5
2026-09-06 • via Nuitee
A
Andrea • couple • br
10
2026-09-06 • via Nuitee
V
Vincent • extended_group • fr
1
Cons:

Musique en continu des 7h du matin, on ne pouvait pas dormir

2026-09-05 • via Nuitee
Y
Yanira • family_with_children • us
10
Fabulosa y super recomendada!
Pros:

Nuestra estadía fue fantástica en Click Clack Hotel Medellín. Super recomendadísimo! El ambiente es increíble, moderno, elegante, cálido y acogedor.

El personal fue extraordinario durante toda nuestra estadía: Los 3 Juanes, Juan José, Juan Camilo y Juan David se encargaron de que esto fuera así y en general, todo el staff fue muy amable, atento y profesional, y siempre estuvieron dispuestos a ayudarnos y asegurarse de que tuviéramos todo lo necesario. El nivel de servicio realmente marcó la diferencia.

El desayuno fue otro de los protagonistas de esta experiencia! Estuvo delicioso, con mucho detalle y presentación y sobre todo saludable!

Nuestra habitación se lleva el plus de este Review! Absolutamente fabulosa! Estuvimos primero 3 días en una habitación M; es una habitación moderna, con una cama muy cómoda, y muchos detalles. Regresamos por 2 noches más y tuvimos la grata sorpresa de recibir un upgrade a una habitación XL sin ningún costo adicional; esta vez un espacio mucho más grande! Es un detalle que realmente apreciamos y que hizo que nuestra experiencia fuera aún más especial.

En general, Click Clack es mucho más que un lugar donde hospedarse; es parte de la experiencia de visitar Medellín. El excelente diseño, la deliciosa comida, el maravilloso personal y el ambiente increíble hacen de este hotel un lugar al que definitivamente volveríamos.

2026-09-04 • via Nuitee
J
Jorge • couple • us
10
Wonderful all the way around
Pros:

Great location and nice ambiance

Cons:

N/a

2026-09-03 • via Nuitee
R
Ramos Rodriguez • couple • pr
10
2026-09-02 • via Nuitee
J
JULIEN • solo_traveller • fr
7
Stylish hotel, opaque visitor fee — refunded in full after a documented complaint
Pros:

Beautiful design hotel in a great Poblado location. Comfortable room, good breakfast, excellent skybar. Once my complaint reached the right level, management (Guest Services) responded professionally and the matter was resolved in full.

Cons:

Be aware of the visitor policy before you book. Visitors are not allowed in rooms — this is disclosed — but what is disclosed nowhere (not on the listing, not in the confirmation, not at reception) is the PRICE of registering a second guest: I was charged COP 666,400, roughly 90% of a full night's rate, for a registered visit of about two hours. It took a formal written complaint citing the lack of any published tariff, six days and an escalation to Booking.com customer service before the charge was refunded in full — which, to their credit, was done courteously. Advice: if you may receive a visitor, ask for the visitor fee in writing before booking, because you won't find it published anywhere.

2026-09-02 • via Nuitee
M
Manuel • couple • ve
8
2026-09-01 • via Nuitee
J
juan • couple • us
10
2026-08-30 • via Nuitee
P
Patrick • family_with_children • us
9
5 star in every way possible!!
Pros:

Restaurants were amazing, property was so well designed and the staff were excellent throughout. From being greeted by David to check in with Emily, Andres, to eating at all the restaurants. Staff were so attentive at each restaurants and amazing at breakfast too.

2026-08-28 • via Nuitee
I
Isabella • family_with_children • de
9
Ich komme wieder nach Medellin und buche das Click Clack.
Pros:

Das Personal an der Rezeption war außergewühnlich. Zuverkommen, verständnisvoll und sehr hilfsbereits!
Frühstück sehr gut.

2026-08-27 • via Nuitee
R
Rubio • couple • co
10
2026-08-26 • via Nuitee
C
Cor • couple • br
10
Pros:

Amazing breakfast.
All 10 ✅

2026-08-26 • via Nuitee
C
Christophe • couple • es
10
The place to stay in Poblado
Pros:

Ubicacion excelente para disfurtar con calma y seguridad un rincon de la ciudad de Medellin.
Personal volcado con tu bien estar en todo momento.
Incluye tu desayuno en la estancia, la experiencia vale la pena.

2026-08-25 • via Nuitee
C
Cathrin • couple • de
10
2026-08-24 • via Nuitee
B
Benjamin • couple • es
10
Perfección en gran zona a excelente precio
Pros:

Todo, perfecto

2026-08-22 • via Nuitee
P
Petr • couple • cz
10
Fabulous
Pros:

Absolutely amazing hotel, great location, new design fancy hotel with atmosphere, great restaurants and sights. At the desk Jeyson - so helpful, great guy. If once Medellin than in this hotel

Cons:

Nothing

2026-08-21 • via Nuitee
R
Romain • solo_traveller • lu
10
2026-08-21 • via Nuitee