Courtyard Syracuse Carrier Circle

Hotels
•
Courtyard by Marriott
8 (257 reviews)
6415 Yorktown Circle , East Syracuse , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable room.
Great location off I-90.
Cons:
Staff was rude and unprofessional.
Hotel was grossly overpriced.

Categories

Cleanliness
7.89
The fruit was moldy; overall cleanliness of some areas was questionable.
Service
6.86
Staff was reported as rude and unprofessional, leading to poor service experiences.
Location
9.9
Great location off I-90, providing convenience for access.
Room Quality
8.35
Room was clean and comfortable, though noise insulation could be improved.
Amenities
7.38
Hotel was understaffed, impacting the amenities offered to guests.
Value for Money
6.84
Considered grossly overpriced, especially during local events.
Food and Beverage
7.89
Free breakfast was initially not free; staff struggled with service.
Overall Experience
8.86
Overall experience was average; various issues impacted stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:45

Property Description

Convenient Location and Amenities

This Carrier Circle hotel is strategically situated just 8 miles from the Carousel Center Mall, offering easy access to shopping and entertainment options. Guests can enjoy the convenience of an indoor pool and a well-equipped gym with cardio machines during their stay. Free Wi-Fi and on-site parking further enhance the overall experience.

Comfortable Rooms and Dining Options

Each guest room at Courtyard Syracuse Carrier Circle is designed for comfort and productivity, featuring a spacious work desk with an ergonomic chair. The rooms are also equipped with essential amenities such as a coffee machine, hairdryer, and ironing facilities. Guests can start their day with a delicious breakfast at The Bistro and unwind with evening cocktails.

Business-Friendly Services and Nearby Attractions

For business travelers, the hotel offers a business library with complimentary fax, copy services, and computer access. Additionally, guests can take advantage of express check-out for added convenience. Explore nearby attractions like the Museum of Science & Technology and the Rosamond Gifford Zoo, both just a short drive away. Book your stay at Courtyard Carrier Circle for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Guest Reviews

8
Based on 257 reviews
Cleanliness: 7.89
Service: 6.86
Location: 9.9
Room Quality: 8.35
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 8.86
V
Veronique • couple • fr
10
2026-09-16 • via Nuitee
M
Marcia • couple • us
10
I travel to Boston often and will stay there every time.
Pros:

Perfectly located at interstate 90, accessible rooms, beautiful courtyard, on site cafe and bar and last but not least, the incredible 2nd shift staff.

Cons:

You get what you pay for and I will pay. Wish there were discounts for senior citizens.

2026-09-11 • via Nuitee
W
W • solo_traveller • us
4
Planned for a week; left early; ain't coming back.
Pros:

Nice courtyard. Good indoor pool with skylight and long hours.

Cons:

No microwave! (They brought one in the next day. I had to put it on the desk.) "Internet TV" HBO glitchy, sometimes unusably frozen. "Breakfast" in listing means pricey offering at their in-house Bistro.

2026-09-03 • via Nuitee
M
Marcia • couple • us
10
Location was great. Staff was great.
Pros:

Location

Cons:

Cost of room which did not include breakfast

2026-08-31 • via Nuitee
D
Diane • family_with_children • us
10
2026-08-09 • via Nuitee
S
Shaniqua • couple • us
10
Nothing to complain about
Pros:

Very clean room

Cons:

It was under construction but still a good hotel

2026-08-03 • via Nuitee
T
Tameka • solo_traveller • us
3
Pros:

The bed was comfortable and enjoyed the patio

Cons:

I didn't like the fact that we was denied a POOL key two days in a row. Was told "They was all giving out and that they was sorry. Also the breakfast was only donuts and pastries for the price of the room for three days. Just an inconvenience of a stay would not recommend to anyone

2026-07-15 • via Nuitee
K
Karen • family_with_children • us
10
We would definitely stay again.
Pros:

Raven at the front desk is amazing!! She was so helpful to us many times! She is friendly, funny and very professional.
Rooms were spotless and smelled amazing.
Despite the construction, the grounds are beautiful.

Cons:

I thought the restaurant was going to be full service. Short hours and very limited menu. Loved having a Starbucks there.
No hot tub as pictured in advertisement.

2026-07-13 • via Nuitee
T
Turning_in_circles • Family
6
Standards Shmandards. Just so-so
Pros:

When did they decide to not bother with art on the walls? Walls so thin the toddler speaking in a normal voice could be plainly heard?

No decaf in the room or in the lobby?

"A la carte" breakfast ($15 for 2 eggs).

So, shower was hot, parking available, front desk manned, the basics were met. But is this the new Courtyard Marriott? Marriott? I'm not impressed.

2026-07-12 • via Tripadvisor
Q
Quenisha • solo_traveller • us
8
2026-06-28 • via Nuitee
D
Danielle • family_with_children • us
10
2026-06-24 • via Nuitee
• solo_traveller • us
5
2026-05-25 • via Nuitee
A
Audrey • solo_traveller • us
10
Front desk employee acted like I was taking up her time when I asked about where I should park for best entrance.
Pros:

Room was clean

Cons:

They were remodeling so parking was hard

2026-05-11 • via Nuitee
D
David • solo_traveller • us
9
Comfortable
Pros:

Very clean and friendly

2026-04-20 • via Nuitee
K
Kelly • family_with_children • us
6
2026-04-05 • via Nuitee
8
863kaseya • Couples
6
Gave us cheaper room then we paid for
Pros:

Paid for a suite but was given a regular room.

2026-03-17 • via Tripadvisor
D
David • couple • us
5
Pros:

The room was spacious and comfortable. Would book again if construction was done.

Cons:

Construction. Had to go outside and around the hotel to do anything. Part of the day there was no water. Was not informed about the construction when booked and was given no discount. Breakfast not included; the on-site bistro’s prices were high and limited options.

2026-03-15 • via Nuitee
H
henrietta • couple • us
3
Pros:

The fruit was moldy had to throw out staff was not friendly at all

Cons:

The staff was very rude and unprofessional

2025-12-18 • via Nuitee
D
David • solo_traveller • us
7
2025-11-06 • via Nuitee
O
orito887 • Solo travel
4
Grossly overpriced because of local university event for a DUMP
Pros:

Desperately needs a renovation! I was charged double the rate booking through Marriot even though I’m a bonvoy member !!
As the hotel knows exactly when the local universities have events and purposely doubles and triples the hotels rates for the exact same dumpy room they my next door room neighbor who I could hear every word through the thin walls told me they paid!!!!

2025-11-01 • via Tripadvisor