Holiday Inn Express South Burlington by IHG

Hotels
Holiday Inn Express
8.4 (1226 reviews)
1720 Shelburne Road , Burlington , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Quality
Cons:
Cleanliness Issues
Value for Money

Categories

Cleanliness
7.63
Several reviews mentioned cleanliness issues, including stained sheets and a dirty pool area.
Service
9.1
Staff received positive feedback for friendliness and prompt problem-solving.
Location
8.94
Convenient location with easy access to nearby amenities.
Room Quality
8.09
Rooms were generally comfortable, but some noted the need for upgrades.
Amenities
8.12
Amenities like the pool and breakfast were highlighted positively, though some issues were reported.
Value for Money
7.58
Some guests felt the price was a bit high for the quality offered.
Food and Beverage
9.13
Breakfast received numerous positive remarks for quality.
Overall Experience
8.6
Overall stay was positive, but issues with cleanliness and maintenance were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:36

Property Description

Indulge in Comfort and Convenience

Spacious Rooms and Modern Amenities: Unwind in our air-conditioned rooms equipped with a cable TV, work desk, coffee maker, hairdryer, and ironing facilities. Stay connected with complimentary Wi-Fi.

Relaxation and Recreation: Take a dip in our indoor pool, rejuvenate in the hot tub or sauna, and maintain your fitness routine in the gym.

Convenient Location and Nearby Attractions: Explore downtown Burlington, visit the University of Vermont, and indulge in a sweet treat at Ben and Jerry’s Ice Cream Factory, all just a short distance away.

Experience a perfect blend of relaxation and convenience at Holiday Inn Express South Burlington. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 1226 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.94
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 9.13
Overall Experience: 8.6
E
Emily couple us
9
Would stay again
Pros:

Location, cleanliness

Cons:

Our room was directly above the outside service door on the first floor so I was woken up a few times by the employees downstairs taking trash out

2026-05-22 via Nuitee
K
Karen couple us
9
2026-05-19 via Nuitee
V
Vicki couple ca
8
2026-05-18 via Nuitee
M
michelle extended_group us
9
The holiday inn is a good place to go for an overnight stay. The breakfast buffet is very good.
Pros:

Location

Cons:

There is no outdoor patio area

2026-05-18 via Nuitee
J
Jorge family_with_children pe
9
Excelente
Pros:

Excelente

Cons:

Nada

2026-05-16 via Nuitee
J
Jennifer couple us
8
Pros:

Easy check in and out. Comfortable bed. Clean room. The breakfast is great!

2026-05-07 via Nuitee
T
Tama solo_traveller us
6
Pros:

Staff were very friendly and helpful. The breakfast was fine. The bed was fine.

Cons:

The room smelled excessively of bleach, whether that was from the bedding or cleaning solution it was unclear. There were hairs in the bathroom from the previous guest.

The sound-proofing needs improvement, as other guests' showers and footsteps were quite intrusive.

2026-05-04 via Nuitee
B
Bridget couple us
10
2026-05-03 via Nuitee
M
Melissa solo_traveller us
10
2026-05-03 via Nuitee
S
Suzanne couple us
10
Pros:

The staff at the f font desk and breakfast where so helpful pleasant and just seemed to love there job

2026-05-02 via Nuitee
D
Dawna couple us
8
2026-05-01 via Nuitee
R
Rob solo_traveller us
9
2026-04-27 via Nuitee
C
Crystal family_with_children us
8
Would stay again.
Pros:

All was good.

Cons:

The pool was very strong chlorine level.

2026-04-23 via Nuitee
C
Cynthia solo_traveller us
10
2026-04-21 via Nuitee
S
Susan family_with_children us
10
Friendless kindness and cleanliness
Pros:

Front desk was very friendly and kind . Loved the warm cookies and clean entrance :) and the Vermont Teddy. Bears

Cons:

No shuttle service to airport

2026-04-16 via Nuitee
M
Marie-Carmel couple ca
9
2026-04-16 via Nuitee
G
Gonzalez Del Pozo solo_traveller es
9
2026-04-15 via Nuitee
A
Ashley couple us
3
Probably not again unless in a pinch
Pros:

Large bed that was comfy.

Cons:

The room had trash that was not ours.
There was not water or any cups for something to drink.
The elevators were honestly scary to use. One was very slow and jerky and the other was way to fast and shook

2026-04-13 via Nuitee
G
Guilherme family_with_children br
7
2026-04-08 via Nuitee
T
Thibault couple us
10
Pros:

Convenient location and very friendly staff.

2026-04-08 via Nuitee