Hotel Phønix Aalborg

Hotels
7.8 (2743 reviews)
Vesterbro 77 , Aalborg , DK
+45 98 12 00 11

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Nice breakfast
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.69
Multiple mentions of cleanliness issues, such as dirty window sills and unsatisfactory bathroom conditions.
Service
8.66
Generally friendly staff mentioned, though there were some concerns about service levels during busy times.
Location
8.7
Highly rated for its central location, making it easy to access various attractions.
Room Quality
7.15
Rooms described as small and dated, but some guests found them cozy and well-furnished.
Amenities
7.68
Some amenities were appreciated, like a nice lobby and breakfast offerings, but others were lacking.
Value for Money
7.14
Expectations were not met for a 4-star hotel; some guests felt it was not worth the price.
Food and Beverage
8.19
Breakfast was generally praised, though some guests had mixed reactions about its quality.
Overall Experience
8.16
Overall experiences were good, but some issues detracted from a perfect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:35

Property Description

Stylish 18th-Century Building: Step into a piece of history at our hotel, housed in an elegant 18th-century building. Experience the unique charm of a bygone era combined with modern amenities for a truly unforgettable stay.

Modern Facilities and Free WiFi: Enjoy the convenience of modern facilities seamlessly integrated into our historic setting. Stay connected with complimentary WiFi in all rooms, ensuring you can easily plan your adventures and stay in touch with loved ones.

Fitness Centre and Nearby Attractions: Stay active during your stay by visiting our well-equipped fitness centre. Explore the vibrant dining and entertainment options on Jomfru Ane Street just a short walk away, or discover the cultural delights of Nytorv Square within easy reach of the hotel.

Book now to experience the perfect blend of history, comfort, and convenience at our Phønix Hotel.

Important information:

Guests arriving later than 23:00 are kindly requested to contact the reception prior to arrival.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AAL

Location

Guest Reviews

7.8
Based on 2743 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 8.16
C
Chris • family_with_children • gb
9
Pros:

Very helpful staff
Casual but efficient

2026-10-31 • via Nuitee
A
Anders • family_with_children • no
10
2026-10-31 • via Nuitee
B
Bent • couple • de
5
Okay
Pros:

Lage, Empfang freundlich

Cons:

Frühstück, TV Programme

2026-10-30 • via Nuitee
E
Elise • family_with_children • no
7
2026-10-29 • via Nuitee
G
Guðmundur • solo_traveller • is
9
2026-10-28 • via Nuitee
P
Per-Jonas • family_with_children • no
6
2026-10-28 • via Nuitee
R
Raluca • couple • dk
10
2026-10-28 • via Nuitee
C
Charlotte • family_with_children • no
7
Lav standard på baderommet. Ingen kjøleskap på rommet.
Pros:

Det var sentralt beliggende og god pris på parkering.

Cons:

ikke frokost inkludert, selv om jeg trodde det var bestilt. Vi fikk to rom med utvendig inngang på bakkeplan, fordi jeg skulle ha med hund.
Vår sønn bodde alene på et rom og ble vekket av at det stod en mann inne i rommet og trakk fra gardinene. Det var skikkelig ubehagelig og han fikk ikke sove. Jeg forlangte derfor å få frokost for oss to. Resepsjonisten var helt uforstående til det som hadde skjedd og vi fikk ingen beklagelse.

2026-10-28 • via Nuitee
E
ERT • couple • no
8
Pros:

Hyggelig personale

Cons:

Trenger renovering

2026-10-28 • via Nuitee
P
Preben • family_with_children • dk
8
2026-10-27 • via Nuitee
J
Janslätt • couple • se
5
Sov gott med de extra kuddarna (+)
Pros:

Vi blev besvikna då vi vid tidigare besök har varit mycket nöjda. Exempelvis frukosten som vi hade sett fram emot var något enkel mot vad vi har fått innan. Inga vita bröd bara nyttigheter.

Cons:

Verkar som om hotellet står på ”vänt”. Försök har gjorts för att piffa upp med lite målarfärg mm. Hade varit i kontakt med hotellet innan för att få dusch i rummet och det skull ordnas men hade nog missuppfattats för dusch finns ju alltid men det var ju badkaret jag inte vill ha då det är svårt att ta sig i och ur ett kar för att duscha.

2026-10-26 • via Nuitee
L
Lotte • couple • dk
6
Ikke særlig imødekommende ung pige , ikke spor hjælpsom til sthjælpe med pladsen
Cons:

Ingen p pladsen , skulle parkere inden i byen

2026-10-26 • via Nuitee
S
Susanne • solo_traveller • gb
8
Pros:

Spacious room. Parking at the back.

Cons:

Old bathroom.

No typical Danish cakes for breakfast.

2026-10-26 • via Nuitee
L
Lea møller • couple • dk
6
Umiddelbart godt, men speciel oplevelse
Cons:

Rengøringen låste sig selv ind kl 10, selvom indtjekning var kl 11

Og på afrejsedagen skulle nøglekortene afleveres ved receptionisten, og det eneste hun sagde i den forbindelse var “tak” ikke noget med tak for besøget eller god tur hjem eller noget

2026-10-26 • via Nuitee
V
Vitalis • couple • no
7
2026-10-26 • via Nuitee
A
Annika • couple • se
6
En ok weekend i Aalborg.
Pros:

Sköna sängar

Cons:

Ganska begränsad frukost. Filterkaffet var väldigt, väldigt svagt. Synd. Samma båda frukostarna.

2026-10-26 • via Nuitee
N
Nikolaj • couple • dk
10
2026-10-26 • via Nuitee
M
Marc • solo_traveller • at
7
Pros:

Hilfe beim Verlust meiner Haube.

Cons:

Leider wurden bei 14 Tagen Aufenthalt nur die Handtücher auf Wunsch gewechselt jedoch weder die Wassergläser ausgetauscht noch das Zimmer gereinigt. Zierkissen wiesen zudem Flecken auf.

2026-10-25 • via Nuitee
C
Carina • extended_group • se
7
2026-10-25 • via Nuitee
V
Varnan • couple • dk
3
2026-10-25 • via Nuitee