Best Western Downtown Sudbury

Hotels
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Best Western
7.4 (389 reviews)
151 Larch Street , Sudbury , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Good atmosphere
Comfortable beds
Friendly service
Cons:
Cockroaches in the room
Poor customer service
Safety concerns in location

Categories

Cleanliness
6.06
Multiple reviews mention cockroaches and cleanliness issues.
Service
8.53
Mixed reviews on service, but some positive experiences highlighted.
Location
6.57
Concerns about safety and sketchiness in the area were expressed.
Room Quality
7.52
Room quality was generally acceptable, but specific room issues were noted.
Amenities
8.55
Amenities were met with generally positive feedback regarding standard provisions.
Value for Money
7.51
Pricing problems were mentioned, affecting perceived value.
Food and Beverage
6.56
Breakfast quality was criticized, but some enjoyed it.
Overall Experience
7.93
Mixed experiences lead to a balanced overall view, with standout service noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:34

Property Description

Convenient Location
Located in downtown Sudbury, Best Western is just minutes away from Ramsey Lake and the vibrant Little Britain district, offering guests a perfect blend of city life and nature.

Comfortable Accommodation
Experience cozy rooms featuring elegant wood furnishings, cable TV, a coffee maker, and a refrigerator, ensuring a relaxing stay for every guest.

Fitness and Dining Options
Start your day with a complimentary continental breakfast and maintain your workout routine at the on-site fitness center equipped with cardio machines and weights. The hotel's 24-hour front desk is always available to cater to your needs.

Ready to experience the perfect stay in Sudbury? Book your room at Best Western Downtown Sudbury now!

Important information:

Please note that the parking lot is across the street from the hotel's front entrance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSB

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 389 reviews
Cleanliness: 6.06
Service: 8.53
Location: 6.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 6.56
Overall Experience: 7.93
J
Jack • couple • ca
8
Stay in the heart of downtown Sudbury, close to everything you might need.
Pros:

Located right downtown close to the train station and main arena.

Cons:

Some people may be put off by the rather large homeless population, but at no time did I feel unsafe.

2026-06-24 • via Nuitee
J
Jaime • couple • ca
6
The hotel is im bad condition, no clean the room with bad odor but the breakfast was fine
Pros:

More clean

Cons:

Workers are in bad mood and they don’t want to help clients

2026-06-22 • via Nuitee
A
Alexandra • couple • ca
1
Rooms are not clean, I felt uncomfortable sleeping in the bed
Pros:

Nothing

Cons:

The bed had stain, bathroom had long hair from another quest and staff were not friendly.

2026-06-17 • via Nuitee
L
Leocadio • solo_traveller • ca
5
2026-06-09 • via Nuitee
S
shrimp4132 • Solo travel • Kapuskasing, Northeastern Ontario, Ontario
10
Good stay
Pros:

My room was clean and well appointed. Staff i encounter was very nice and did everything i asked. Breakfast was good and fresh. Hotel is pet friendly which was good. Its i. Downtown clise to all amenities
Parking is free for guest staying at the hotel
Will be back. Thank you

2026-06-04 • via Tripadvisor
A
Allen • solo_traveller • ca
1
Left within an hour. Want a refund. Staff was great but location was worst. Drug addicts in surrounding neighbourhood hi
Pros:

The staff was friendly and helpful.

Cons:

Homeless man peeing on the building, a second homeless man kicking things and punching vehicles in the parking lot, no security for parking lot or hotel itself. Screaming from downstairs that was very audible from within the room. Room was not clean in the bathroom.

2026-06-01 • via Nuitee
M
Marc • couple • ca
5
2026-05-21 • via Nuitee
E
Everest Automation inc. • extended_group • ca
2
2026-05-19 • via Nuitee
A
Anderson • solo_traveller • ca
8
2026-05-13 • via Nuitee
T
T1007WXrobertm • Solo travel
10
Best western downtown sudbury
Pros:

Very clean establishment, staff are extremely friendly and courteous.Couldn't ask for a better hotel for the price

2026-05-03 • via Tripadvisor
M
mrweeper • Business • Sudbury, Babergh District, Suffolk, East Anglia, England
10
Heart of downtown Gem
Pros:

I always have a great stay at this hotel. Staff is very friendly and helpful. Breakfast is always fresh and delicious. My room was well appointed and tender loving care went into it. I highly recommend. Thank you

2026-04-27 • via Tripadvisor
K
kimwX2552RG • Solo travel
10
Excellent stay
Pros:

Clean rooms and courteous service. Manager Vina is very professional and friendly. I keep on coming back to this lovely hotel in downtown Sudbury. Breakfast is good and always fresh. Indian restaurant inside the hotel is excellent. They also have really good fitness room. Good job

2026-04-11 • via Tripadvisor
S
Sankara • family_with_children • ca
5
Pros:

There was a safe in the room and the bed was comfortable.

Cons:

Room Phone was not connected and did not work. Shower leaked. No mobile phone power points on the bedside table. Pillows were not standard size and too many. Coffee maker instructions to difficult to read. Decor dated and old.

2026-04-03 • via Nuitee
S
Sherry • couple • ca
10
Was great
Pros:

Very courteous workers

2026-03-27 • via Nuitee
S
seastarn • Solo travel
10
Good facility
Pros:

Overall experience was really good

2026-03-23 • via Tripadvisor
J
June • extended_group • ca
10
2026-03-23 • via Nuitee
R
Renée • couple • ca
4
2026-03-15 • via Nuitee
S
stevesA5687GV • Business
10
Pleasant experience
Pros:

I recently stayed at this hotel and had a truly pleasant experience from start to finish. The check-in process was smooth and efficient, and the front desk staff were welcoming, professional, and eager to help with any questions. The lobby was clean, modern, and inviting, setting a positive tone right away.

My room was spacious, spotless, and well-maintained. The bed was extremely comfortable with soft linens, and I appreciated the thoughtful amenities such as complimentary toiletries, a coffee maker, and reliable high-speed Wi-Fi. The bathroom was clean and stocked daily with fresh towels. Housekeeping did an excellent job ensuring everything remained tidy throughout my stay.

The hotel’s location was also a major advantage, conveniently situated near restaurants, shops, and public transportation. Breakfast offered a good variety of options, and the dining area was well organized and clean.

Overall, this hotel provided great value for the price. The combination of comfort, cleanliness, friendly service, and convenient location made my stay enjoyable. I would definitely recommend this hotel to others and would happily stay here again in the future.

2026-03-04 • via Tripadvisor
C
Cedric • couple • ca
9
Pros:

La propreté

2026-02-27 • via Nuitee
W
williamjU3349KD • Friends getaway
2
Skip this hotel
Pros:

I booked my stay through Priceline and when I arrived at 10 PM they front desk would not honor my request of 2 queen beds. I showed them what I booked, but they said that I had booked a single queen. They would not work with me and said I had to contact Priceline. After 30 minutes of trying to figure this out, I gave up, took the room they offered. I would not recommend this hotel due to their lack of customer service. Also, parking is very limited. I had stayed in a BW in Superior, WI the night before, and had a great experience. The front desk offered me an upgrade to move my room away from a youth hockey team's set of rooms. I have always had a good experience at BW until this encounter.

2026-02-26 • via Tripadvisor