voco Brisbane City Centre by IHG

Hotels
•
Voco
8.4 (1535 reviews)
85-87 North Quay , Brisbane , au
+61 7 3237 2300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food quality
Cons:
Cleanliness issues
Poor mattress comfort
Double charging
Inconvenient parking

Categories

Cleanliness
7.79
Some reviews indicated cleanliness issues, particularly with the shower.
Service
9.26
The staff were very friendly and welcoming, with positive comments on check-in experience.
Location
9.3
Great location, with easy access to Brisbane CBD and surrounding areas.
Room Quality
7.75
Mixed reviews on room quality; some mentioned discomfort with mattress and air conditioning.
Amenities
8.78
Fitness center and pool available; however, parking was challenging.
Value for Money
7.24
Issues with double charging and unfulfilled refund requests lowered perceived value.
Food and Beverage
8.29
Breakfast was praised, and food quality at the on-site bar was decent.
Overall Experience
8.76
Variety of experiences noted; issues encountered were counterbalanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Prime Location Overlooking Brisbane River and Southbank Parklands

Luxurious Amenities
The hotel boasts a swimming pool, sauna, and an exquisite restaurant for guests to unwind and indulge in a culinary experience.

Convenient Proximity to Key Attractions
Located in Brisbane’s CBD, just a short 8-minute walk from the bustling Queen Street Mall, guests have easy access to Roma Street Train Station, Museum of Brisbane, Treasury Casino, Brisbane Botanic Gardens, and Brisbane Convention and Exhibition Centre.

Modern Comforts and Services
Each air-conditioned room is equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Additionally, enjoy the convenience of a 24-hour reception, dry cleaning, and car rental services during your stay.

Book now for an unforgettable experience at voco Brisbane City Centre, an IHG Hotel.

Important information:

Please note that there is a 1.5% surcharge when you pay with a Visa/MasterCard or Amex, 3% surcharge applies when you pay with a Diners at the hotel’s reception desk.

Please note that limited parking is available next to the hotel, operated by Secure Parking. Charges and vehicle height restrictions apply. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.4
Based on 1535 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 8.76
M
Maria • solo_traveller • au
10
Great stay near Southbank
Pros:

The staff at check in were friendly and very helpful. The room we had was very comfortable, clean, and have everything we needed. The buffet breakfast had a lot of choices so we liked it a lot.

Cons:

Nothing

2026-08-15 • via Nuitee
R
Reyce • solo_traveller • au
7
2026-08-11 • via Nuitee
V
Vince • extended_group • au
7
Same as above
Pros:

Clean room staff were very freindly and very helpfull when booking in and the breakfast staff the next day were very good as well

Cons:

Nothing everything was fine

2026-08-10 • via Nuitee
L
Lauren • family_with_children • au
6
We were only there to attend a function and wanted to stay close so overall it served its purpose.
Pros:

The staff were lovely and helpful. Breakfast was amazing. The beds were comfortable.

Cons:

The rooms needed a better clean. There was dirt and dust in very obvious places.

2026-08-09 • via Nuitee
אבשלום • extended_group • il
8
2026-08-08 • via Nuitee
P
Petra • solo_traveller • de
7
Pros:

- Lage

Cons:

- unmotiviertes Personal
- Frühstück

2026-08-08 • via Nuitee
V
Vivian • solo_traveller • au
8
2026-08-08 • via Nuitee
Z
zaki • solo_traveller • au
10
Pros:

The friendly staff and good location.

Cons:

No plates or cutlery in the room for consuming brought-in food.

2026-08-06 • via Nuitee
H
Hoffman • couple • au
10
2026-08-04 • via Nuitee
R
Ryshelle • solo_traveller • au
8
2026-08-03 • via Nuitee
K
Katie • solo_traveller • au
9
Cons:

Had an amazing big chair to relax on in the room, and everything else was comfortable.

2026-08-03 • via Nuitee
C
Carrie • couple • au
9
Would stay here again.
Pros:

Helpful staff, well-furnished rooms. Lovely breakfast too.

Cons:

N/A

2026-08-02 • via Nuitee
W
Wataru • solo_traveller • jp
10
快適．
Pros:

朝食がおいしかった．川沿いで景色がよかった．

Cons:

特になし．

2026-07-21 • via Nuitee
P
Pierre Gilles • solo_traveller • fr
8
Parfait pour un court séjour, très central
Pros:

Situation géographique

Cons:

Rien

2026-07-21 • via Nuitee
L
Lutia • solo_traveller • au
10
2026-07-20 • via Nuitee
C
Caitlyn • couple • au
8
2026-07-20 • via Nuitee
T
Tom • couple • au
10
Pros:

The view

Cons:

Everything was exceptional from the staff to the room itself. No constructive criticism from us.

2026-07-19 • via Nuitee
T
Tara • couple • au
7
2026-07-19 • via Nuitee
Øystein • couple • no
7
2026-07-19 • via Nuitee
B
Bradley • solo_traveller • au
8
2026-07-18 • via Nuitee