voco Brisbane City Centre by IHG

Hotels
Voco
8.4 (1511 reviews)
85-87 North Quay , Brisbane , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food quality
Cons:
Cleanliness issues
Poor mattress comfort
Double charging
Inconvenient parking

Categories

Cleanliness
7.79
Some reviews indicated cleanliness issues, particularly with the shower.
Service
9.26
The staff were very friendly and welcoming, with positive comments on check-in experience.
Location
9.3
Great location, with easy access to Brisbane CBD and surrounding areas.
Room Quality
7.75
Mixed reviews on room quality; some mentioned discomfort with mattress and air conditioning.
Amenities
8.78
Fitness center and pool available; however, parking was challenging.
Value for Money
7.24
Issues with double charging and unfulfilled refund requests lowered perceived value.
Food and Beverage
8.29
Breakfast was praised, and food quality at the on-site bar was decent.
Overall Experience
8.76
Variety of experiences noted; issues encountered were counterbalanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Prime Location Overlooking Brisbane River and Southbank Parklands

Luxurious Amenities
The hotel boasts a swimming pool, sauna, and an exquisite restaurant for guests to unwind and indulge in a culinary experience.

Convenient Proximity to Key Attractions
Located in Brisbane’s CBD, just a short 8-minute walk from the bustling Queen Street Mall, guests have easy access to Roma Street Train Station, Museum of Brisbane, Treasury Casino, Brisbane Botanic Gardens, and Brisbane Convention and Exhibition Centre.

Modern Comforts and Services
Each air-conditioned room is equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Additionally, enjoy the convenience of a 24-hour reception, dry cleaning, and car rental services during your stay.

Book now for an unforgettable experience at voco Brisbane City Centre, an IHG Hotel.

Important information:

Please note that there is a 1.5% surcharge when you pay with a Visa/MasterCard or Amex, 3% surcharge applies when you pay with a Diners at the hotel’s reception desk.

Please note that limited parking is available next to the hotel, operated by Secure Parking. Charges and vehicle height restrictions apply. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 36 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1511 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 8.76
W
Wataru solo_traveller jp
10
快適.
Pros:

朝食がおいしかった.川沿いで景色がよかった.

Cons:

特になし.

2026-07-21 via Nuitee
P
Pierre Gilles solo_traveller fr
8
Parfait pour un court séjour, très central
Pros:

Situation géographique

Cons:

Rien

2026-07-21 via Nuitee
L
Lutia solo_traveller au
10
2026-07-20 via Nuitee
C
Caitlyn couple au
8
2026-07-20 via Nuitee
T
Tom couple au
10
Pros:

The view

Cons:

Everything was exceptional from the staff to the room itself. No constructive criticism from us.

2026-07-19 via Nuitee
T
Tara couple au
7
2026-07-19 via Nuitee
Øystein couple no
7
2026-07-19 via Nuitee
B
Bradley solo_traveller au
8
2026-07-18 via Nuitee
S
Stéphanie solo_traveller nc
10
Je recommande à 100%
Pros:

Tout, le personnel, les services, la chambre, l'emplacement, tout était parfait

Cons:

Rien à signaler

2026-07-15 via Nuitee
A
Anne couple au
9
Lovely family holiday
Pros:

Easy access to Southbank and Queen St Mall

Cons:

All good

2026-07-13 via Nuitee
N
Natalie solo_traveller au
9
Overall pleasant , just a few mishaps , i asked the receptionist if the rooms had peppermint tea bags in room and she re
Pros:

close walking distance from South bank and trains

Cons:

Property was fine

2026-07-12 via Nuitee
P
philip couple au
10
Excellent stay in a great location
Pros:

Location and ease

Cons:

Nothing - all good.

2026-07-12 via Nuitee
C
Chris couple au
1
2026-07-09 via Nuitee
T
Todd family_with_children gb
5
Average stay, probably wouldn’t stay again
Pros:

Staff were friendly and helpful. Breakfast was good

Cons:

Pillows are terrible, far too thick and firm. Shower Was really bad, water did not remain in the shower area needs a door fitted / or a bigger screen installed.

2026-07-05 via Nuitee
J
Jorja couple au
10
Amazing getaway, super happy and 100 percent reccomend to all.
Pros:

Amazing view from our room.
Room was super clean.
Awesome service from all staff.
Safe and comfortable.

Cons:

N/A

2026-07-05 via Nuitee
C
Chris solo_traveller au
5
Pros:

Location was great

Cons:

The TV's don't connect to Samsung phones meaning you can't watch any streaming services. It's a known problem apparently.so be wary Samsung users. The toilet cistern broke on the first use. The manager attended and offered to fix the issue. As it was after hours we asked to be moved to another room for ease for everyone. Manager then informed us that the site was oversold. Said he had never seen the issues before and accused us of misuse and offered to cancel our accommodation. No apology. Half an hour later we got moved to another room despite the no vacancy.

2026-07-05 via Nuitee
W
Whiteway family_with_children au
8
2026-07-05 via Nuitee
E
EJ couple au
10
2026-07-03 via Nuitee
K
Kay Gomez solo_traveller au
10
A perfect stayover
Pros:

The room was clean and comfortable and the views to the river were fantastic

Cons:

Everything was perfect

2026-07-01 via Nuitee
S
Shivneel couple nz
8
2026-06-29 via Nuitee