voco Brisbane City Centre by IHG

Hotels
•
Voco
8.4 (1465 reviews)
85-87 North Quay , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food quality
Cons:
Cleanliness issues
Poor mattress comfort
Double charging
Inconvenient parking

Categories

Cleanliness
7.79
Some reviews indicated cleanliness issues, particularly with the shower.
Service
9.26
The staff were very friendly and welcoming, with positive comments on check-in experience.
Location
9.3
Great location, with easy access to Brisbane CBD and surrounding areas.
Room Quality
7.75
Mixed reviews on room quality; some mentioned discomfort with mattress and air conditioning.
Amenities
8.78
Fitness center and pool available; however, parking was challenging.
Value for Money
7.24
Issues with double charging and unfulfilled refund requests lowered perceived value.
Food and Beverage
8.29
Breakfast was praised, and food quality at the on-site bar was decent.
Overall Experience
8.76
Variety of experiences noted; issues encountered were counterbalanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Prime Location Overlooking Brisbane River and Southbank Parklands

Luxurious Amenities
The hotel boasts a swimming pool, sauna, and an exquisite restaurant for guests to unwind and indulge in a culinary experience.

Convenient Proximity to Key Attractions
Located in Brisbane’s CBD, just a short 8-minute walk from the bustling Queen Street Mall, guests have easy access to Roma Street Train Station, Museum of Brisbane, Treasury Casino, Brisbane Botanic Gardens, and Brisbane Convention and Exhibition Centre.

Modern Comforts and Services
Each air-conditioned room is equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Additionally, enjoy the convenience of a 24-hour reception, dry cleaning, and car rental services during your stay.

Book now for an unforgettable experience at voco Brisbane City Centre, an IHG Hotel.

Important information:

Please note that there is a 1.5% surcharge when you pay with a Visa/MasterCard or Amex, 3% surcharge applies when you pay with a Diners at the hotel’s reception desk.

Please note that limited parking is available next to the hotel, operated by Secure Parking. Charges and vehicle height restrictions apply. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 36 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1465 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 8.76
R
Rebecca • solo_traveller • au
8
Good location comfy stay
Pros:

Location

Cons:

Gym wasn’t well maintained

2026-05-23 • via Nuitee
M
Marlene Schroeder • solo_traveller • au
10
Pros:

Everything

Cons:

Aircon didnt cool enough. Could not go below 22 degrees

2026-05-23 • via Nuitee
C
Clayton • couple • au
10
2026-05-22 • via Nuitee
B
Ben • extended_group • au
9
2026-05-19 • via Nuitee
H
Hoffman • couple • au
10
2026-05-19 • via Nuitee
T
Toalepaialii • solo_traveller • au
8
Comfortable, good service good value for minor some faults tho
Pros:

Location and room alone were very lovely to stay. Staff on both check in and check out were super lovely and very helpful and prompt

Cons:

The complimentary water wasn’t changed and was actually already opened

2026-05-19 • via Nuitee
G
Garrett • family_with_children • au
9
2026-05-19 • via Nuitee
P
pablo • solo_traveller • es
8
2026-05-17 • via Nuitee
S
Sophie • family_with_children • au
8
2026-05-16 • via Nuitee
N
Naomi • solo_traveller • au
10
2026-05-11 • via Nuitee
D
Dave • couple • au
9
2026-05-09 • via Nuitee
A
Akeneti • solo_traveller • au
5
Pros:

CSR were friendly and easy check in
Beds were comfy

Cons:

The interior carpet on levels is dirty and old looking

2026-05-05 • via Nuitee
G
Gaye • solo_traveller • au
9
Pros:

The location is close to everything. Perfect for going to Lyric Theatre.

2026-05-03 • via Nuitee
B
Bonnie • solo_traveller • au
10
2026-04-30 • via Nuitee
A
ADRIANA • couple • it
4
Not worth the money
Pros:

Staff were very friendly and lovely. Great location, walking distance to most things like shopping, restaurants and riverside activities.

Cons:

Very small room and low ceilings so feels very cramped.
Bathroom is poorly designed.
Shower overflows and water was all over the floor.
Bathroom space extremely tight. Only one person can be in the bathroom at a time. Lots of white stains on floor and in shower.
Coffee spilled from previous guest not cleaned on door frame and on wall in entrance to the room.
Bed very uncomfortable, you can feel the springs, the pillows were great but you need a better mattress.
Windows not sound proofed as near main highway and could hear everything.

We stayed for two nights, anything more than this would have been uncomfortable.
Wont he staying here again unfortunately.

2026-04-30 • via Nuitee
B
Brad • solo_traveller • au
9
2026-04-28 • via Nuitee
M
Michael • solo_traveller • au
9
2026-04-27 • via Nuitee
L
LVL Built. • solo_traveller • au
9
2026-04-25 • via Nuitee
B
Benny • solo_traveller • au
9
2026-04-25 • via Nuitee
J
Jess • couple • au
9
2026-04-25 • via Nuitee