Astana Wing - Riverside Majestic Hotel

Hotels
7.4 (873 reviews)
Jalan Tunku Abdul Rahman P.O.Box 2928, , Kuching , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Breakfast variety
Cons:
Cleanliness issues
Slow service in some areas

Categories

Cleanliness
6.29
Several reviews indicate cleanliness issues, particularly with the pool and air conditioning.
Service
7.76
Generally positive sentiment about service, though some concerns about responsiveness.
Location
8.3
Location is frequently praised as convenient and close to attractions.
Room Quality
6.75
Rooms are spacious but have some maintenance issues and hygiene concerns with towels.
Amenities
6.78
Amenities are acceptable, but the pool cleanliness raised concerns.
Value for Money
7.24
Good overall value for the location, but some amenities are lacking.
Food and Beverage
8.29
Food quality is generally praised, especially the breakfast variety.
Overall Experience
7.76
Overall experience is good despite some issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:44

Property Description

Luxurious Accommodation
Indulge in our 5-star hotel experience featuring well-appointed rooms with modern amenities including free WiFi, flat-screen TV, and complimentary toiletries.

Dining and Entertainment
Enjoy a delightful dining experience at our on-site restaurant and bar, offering a wide range of delectable dishes and beverages to satisfy your cravings.

Convenient Location
Located just a short distance from Sarawak Stadium and Kuching International Airport, our hotel provides easy access to nearby attractions for a memorable stay.

Book now to experience luxury and convenience at Astana Wing - Riverside Majestic Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.4
Based on 873 reviews
Cleanliness: 6.29
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 6.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 7.76
C
CECILE • solo_traveller • fr
10
Pros:

Idéalement placé pour profiter de Kuching. La vue sur le bâtiment emblématique visible depuis le restaurant et la piscine. Le personnel est souriant et aidant, la chambre est propre et spacieuse.

2026-07-21 • via Nuitee
Y
Y Lim • solo_traveller • my
7
Kuching holiday
Pros:

The location is excellent and the room is spacious and bed is comfortable.

Cons:

The bathroom was not properly cleaned. Toilet is clean.

2026-07-16 • via Nuitee
R
RAZIAH BINTI ALI OMAR • solo_traveller • my
8
2026-07-14 • via Nuitee
S
Saradha • extended_group • my
5
Overall a great place to stay location wise and friendliness of the staff.
Pros:

Location is great ; nearby shops, eateries and view of the river

Great selection of food for breakfast

Cons:

Cleanliness and maintenance could be better

2026-07-14 • via Nuitee
N
Nerea • couple • es
9
Agradable estancia en Kuching
Pros:

La ubicación es muy buena. El buffet continental y completo

2026-07-13 • via Nuitee
Y
Yuan Hsian • couple • tw
9
若以 五星級住宿 + 早餐而言，性價比算高的，實際入住感覺，等級應該 四星半，但也不錯了。
Pros:

以 BOOKING.COM 訂這家酒店 有送早餐 Buffet，價格不錯，Metro BUS 站牌在旁，交通方便，客房面向大河。

Cons:

無。

2026-07-13 • via Nuitee
C
Cctron • solo_traveller • my
1
AIRCOND NOT WORKING!
Pros:

None.

Cons:

Air Cond not working. Changing room also doesn't help. Checking the the review again and found many reported aircond issues since 2023!

2026-07-10 • via Nuitee
J
Jackson • extended_group • my
10
2026-07-10 • via Nuitee
B
Benedict Charles • couple • my
10
2026-07-05 • via Nuitee
T
Takeshi • solo_traveller • jp
8
ロケーション最高
Pros:

周辺散策には便利、
リバーフロントで景色は素晴らしい、朝食が美味しい

Cons:

部屋の清掃が無い日がある…
せめてバスタオルほ毎日交換して欲しい

2026-07-04 • via Nuitee
R
rose • solo_traveller • my
5
2026-07-02 • via Nuitee
D
DR MEI PHENG • couple • au
7
Boring slow pace of life. Terrible weather. Not safe. Crimes.
Pros:

View

Cons:

Housekeeping. Not thorough. Also no adjoining mall as businesses shut down. No steam room nor spa

2026-07-01 • via Nuitee
W
wai8 • solo_traveller • au
8
2026-06-29 • via Nuitee
S
Siti • solo_traveller • my
1
Not recommended. Better hotels nearby
Pros:

The staff was pretty okay. Not excellent, just okay.

Cons:

Tbh, VERY disappointing. Booked the most expensive room (executive suite) but its so small! No bathtub even, the aircond was not working and had to call technician. Couldnt even change room and had to wait for it to be solved. I had a late checkin and imagine still cannot rest even tho almost midnight (the technician was very nice and helpful -still an expensive room should not have this issue in first place). TV was old, barely any channels and not even smart tv. Had to shut off using wall plug because tv and remote button doesnt work well. NO HAIR DRYER, the most basic thing and the pantry only have SUGARS which means they didnt properly check the stocks. Minibar was empty (low move for a suite) and drinking water was...tiny. My friend with same room also found there's ironing board but no iron lol. Wifi was slow. For the most expensive room, disappointing and not worth it. I had to express how disappointing this experience because I paid expensive for the expensive room but the whole thing feels like cheap budget hotel vibe. Not recommended, with this price better go Sheraton or Waterfront or Pullman.

2026-06-29 • via Nuitee
H
HJH NORJANAH • couple • my
4
Cons:

for two nights stay the first night only 1 towel was provided, the 2nd night there was no towels in. the room and have to wait for housekeeoing to deliver the towels to the room.
check in counter staff need to be friendly and show professionalism in accepting guests.

2026-06-29 • via Nuitee
R
romziah • couple • my
8
2026-06-22 • via Nuitee
L
LILLIAN • couple • sg
8
2026-06-20 • via Nuitee
K
KEVIN • solo_traveller • au
9
If in Kuching I would stay at Astana again
Pros:

Well located. Great breakfast. Excellent, friendly, helpful staff

Cons:

Some of the small things.
There were no towels in the room.
The L17 bar was very expensive

2026-06-20 • via Nuitee
D
Doni • family_with_children • us
5
Overall, we had a good time enjoying the food and the friendly people in Malaysia.
Pros:

The location and views were great, and it was within a few minutes of the hotel.

Cons:

The hotel could use a refresh—for example, a fresh coat of paint on the walls. Having hand towels makes drying hands easier and more hygienic. The door between the rooms doesn't latch properly.

2026-06-19 • via Nuitee
J
Jackson • couple • my
10
Pros:

👍

2026-06-19 • via Nuitee