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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Swimming pool toys
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Salt-water pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shallow end
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Kids' pool
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Fence around pool
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Tennis equipment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Tropical Oasis Retreat
Largest Free-Form Pool in Townsville
The Mercure Townsville boasts the largest free-form swimming pool in the area, perfect for a refreshing dip or lounging under the sun. Guests can also unwind in the spa pool or let the little ones splash around in the children's pool.
Queenslander-Style Rooms with Modern Amenities
Experience comfort and style in the hotel's 162 spacious Queenslander-style rooms, each equipped with modern amenities including a TV and en suite bathroom. Some rooms even feature a private balcony overlooking the lush gardens.
Ideal Gateway to Great Barrier Reef and Magnetic Island
Conveniently located just 2km from Townsville Airport, Mercure Townsville is the perfect base for exploring the wonders of the Great Barrier Reef and Magnetic Island. Let our tour desk assist you in planning your unforgettable day trips.
Book your tropical getaway at Mercure Townsville now for a memorable stay amidst serene surroundings.
Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The restaurant, pool and surrounds and always the best breakfast.
Balcony floors upstairs need repair
Rooms were excellent. The Buffet Breakfast was good. The pool was more than enough to be able to cool down. The grounds were well kept and the rooms were very clean. Loved the Coffee Machine and Pods in our room.
Unfortunately, our traveling party had a lesser room considering there were only two people were in their room. They did not have a balcony, nor did they have a coffee machine in their room.
Staff were friendly and helpful. Good location, just a short walk to the shopping centre.
Friendly staff, beautiful grounds, great location
The room we had was not clean, mould throughout the bathroom and dirt build up on the floor. Cleanliness is important to us for a comfortable stay, for this reason we won’t stay again.
Convenient location also a tv that we could watch without dramas
Room very small, should be more chairs to sit on not worth the money we paid have stayed in smaller motels with much better room space and comfort
Location
Nothing good
Room was lovely, clean and tidy, staff were friendly and super helpful and the food was delicious!
Room was smaller than expected but doable for what we needed next time we’ll definitely book a bigger room though.
Noisy other guests outside my room at night and early morning. My room was a long way from the car park after a request when I booked for one close
Just what we needed for a short family trip.
Everything was fine.
Great to have EV charging in the car park
Room was clean quiet and comfortable
No bath tub no jug or glasses for cold drinking water or jug to make cuppa
Lots of parking
The price is a little overpriced for the age
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