Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Safety deposit box
-
Fax/photocopying
-
Golf course
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Games room
-
Non-smoking throughout
-
Outdoor pool
-
Sun terrace
-
Daily housekeeping
-
Shared lounge/TV area
-
Minimarket on site
-
Outdoor pool - seasonal
-
Kid meals
-
Snack bar
-
Water park
-
ATM/cash machine on site
-
Lockers
-
Vending machine - drinks
-
Vending machine - snacks
-
Kid-friendly buffet
-
Kids' club
-
Water slide
-
Outdoor furniture
-
Beach
-
Laundry washed per local authority guidelines
-
Cleaning standards that are effective against Coronavirus
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Indoor Water Park and Outdoor Pool
Experience the thrill of our on-site indoor water park and unwind by the outdoor pool with a sun terrace. Perfect for guests of all ages looking for fun and relaxation.
Comfortable Rooms with Modern Amenities
Each room at Castaway Bay Indoor Water Park is thoughtfully equipped with a microwave, refrigerator, and a flat-screen cable TV. The vibrant decor adds a touch of cheer to your stay.
Convenient Dining Options and Entertainment
Indulge in a quick-service breakfast, lunch, and drinks at the property. Don't miss the extensive breakfast buffet at High Tide Café. For entertainment, enjoy the games room, fitness centre, and the indoor water park. Free Wi-Fi keeps you connected throughout your stay.
Book now and make unforgettable memories at Castaway Bay Indoor Water Park!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests may purchase discounted tickets for Cedar Point onsite and will receive early access to the park.
The property charges the first night of stay at the time of the booking and remaining balance is paid upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
-
Parking
Free public parking is possible on site (reservation is not needed).
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
We booked two rooms at Castaway Bay to celebrate our child's birthday, but it was a major letdown for the price. Our rooms were completely neglected by housekeeping: the bathtub was filthy, the body wash dispenser was empty, and the refrigerator wasn't cleaned and still contained a leftover bottle from a previous guest. To make matters worse, a few of the water park rides were closed for the entire duration of our stay. We have been here before and had a good experience, but after spending so much money for a special occasion, we are highly disappointed and will not be recommending it to family or friends.
Breakfast, location
The bathroom was dirty and when I called for a room, refresh to have trash taken out and fresh towels delivered we only got towels. The Wi-Fi never seemed to work. A few of the people at check-in were nice but many were short and rude and general not just at the front desk. One particular rude person that stands out is the supervisor at the waterpark. It’s one thing to do your job and it’s another to be rude to your paying customers and leave them talking when they ask you a question. That power trip ego is a definite no and enough to never recommend the hotel to anyone else!!
Very beautiful. Fun for kids! And somewhat relaxing for adults!
Place could use a little cleaning and repairing.
You can tell there's not much pressure in the showers.
Vents are dirty. (Like caked on dirty.)
Windows and outdoors on the patio riddled with bugs.
Some slides and other areas are leaking and such.
Location. That is about it.
Not clean. Staff was very rude and not accommodating. Asked us to reuse towels like we do at home when we asked for extra towels. Rooms were not clean- hair in bedding and on floors.
Location was great!
It was the most racist place I have ever been to
We stood there 5 hours waiting on the room, wild, wild white person after white person got rooms, and once I went off, then we got the room
Great if you have younger kids to teenagers. Totally family friendly. While there is access to adult beverages, it is responsibly done not to promote over drinking and partying by young adults. Great overall experience!
Staff and room and arcade were excellent
Half of the stuff in water park was down so I felt like I didn’t get my money worth
How clean and inviting it was.
The only thing I would say is that the toilet seat kept coming up just needed to be fastened down better.
It was convenient to Cedar Point. Beds were comfy. Indoor water park was nice. Overall, it seemed like most of the resort was geared towards younger kids.
Guests in the next room were rowdy, loud and sometimes screaming as late as 1-2 am. Security was called on them by the staff the first night they were there. The noise continued the next 2 nights, but not as loud. Kids were also running up and down the halls until early morning. There was no phone number in the room for the front desk and couldn't find it online, so had to physically go there to report the noise. Since this group was not listening to staff and required security intervention, I don't understand why they were not thrown out.
We stayed 2 nights and the kids had a great time. My husband and I met a very friendly staff member at the waterpark on Sunday the 28th. I asked him for his name and he said it was Jay. He has the best personality and you can tell that he enjoys his job. We could have chatted with him all day but we knew he had to do his job. Praise this young man and Jay keep up the great work!
Patty & Bob L.
Chicago, Il
Several slides were closed. Fresh towels in my room were not automatic. No receipt of my stay to my email at the end of my stay. Starbucks inside were not knowledgeable about Starbucks drinks and how to make. Not enough attendants for bowling or the game room. No one was there when we wanted to participate.
Your guide to the flawless travel experience
Popular Countries
Get our app
