Castaway Bay by Cedar Point Resorts

Hotels
8.2 (1211 reviews)
2001 Cleveland Road , Sandusky , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Fun water activities
Kid-friendly atmosphere
Cons:
Staffing issues
Room quality issues

Categories

Cleanliness
7.7
Rooms could be cleaner, holes in chairs, cob webs & dust present in rooms.
Service
8.7
Standard service standard for a hotel of this rating.
Location
8.7
Everything was a mile away from everything, but overall acceptable.
Room Quality
7.7
Rooms were tiny; beds were uncomfortable, upgrades lacked basic amenities.
Amenities
8.2
Waterpark and arcade were fun for kids, but some areas closed due to staffing.
Value for Money
7.7
Paid a lot to stay, many things closed; fell short of expectations.
Food and Beverage
8.7
Excellent food options enjoyed by family.
Overall Experience
8.2
Great family experience despite some issues with amenities and staffing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:42

Property Description

Indoor Water Park and Outdoor Pool
Experience the thrill of our on-site indoor water park and unwind by the outdoor pool with a sun terrace. Perfect for guests of all ages looking for fun and relaxation.

Comfortable Rooms with Modern Amenities
Each room at Castaway Bay Indoor Water Park is thoughtfully equipped with a microwave, refrigerator, and a flat-screen cable TV. The vibrant decor adds a touch of cheer to your stay.

Convenient Dining Options and Entertainment
Indulge in a quick-service breakfast, lunch, and drinks at the property. Don't miss the extensive breakfast buffet at High Tide Café. For entertainment, enjoy the games room, fitness centre, and the indoor water park. Free Wi-Fi keeps you connected throughout your stay.

Book now and make unforgettable memories at Castaway Bay Indoor Water Park!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests may purchase discounted tickets for Cedar Point onsite and will receive early access to the park.

The property charges the first night of stay at the time of the booking and remaining balance is paid upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1211 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
D
Donna family_with_children us
10
2026-06-11 via Nuitee
U
Uniquebyhb solo_traveller us
8
Pros:

We did like the waterpark, and it was nice it was so close to Ceder point
Good for the night stay
This is my 2nd time staying at this hotal
We did enjoy the wave pool and pool that went outside and insid, we also had fun on the raft ride

Cons:

The room looked like it was well loved
There were scuffs on the floor, dirt on the walls, and there were crumbs under one of the mattresses
We also noticed that our room could connect to the room beside us, and that would not have been a big deal until we saw that the door connecting the 2 was unlocked
We locked it, and we were glad we looked.

2026-06-10 via Nuitee
M
Matt solo_traveller us
4
Mediocre experience
Pros:

They had lots of activities.. water park was nice nothing crazy.. was nice on the water.

Cons:

The rooms were very plain, beds were ok, ac unit was awful made the worst noises and only worked for a few hours then get hot and cool down again

2026-06-08 via Nuitee
B
Brenda solo_traveller us
8
Pros:

My son loved the Waterpark and I loved being right by the lake.

Cons:

On the morning we we're going to checkout I get a phone call from one of the staff saying I still owe another $180 and I said I will be downstairs when I checkou to find out why. he was saying I owe that which I did not believe what so ever.. . It wasn't that much, it ended up being 35$ that I owed when I checked out but I still didn't understand what that was for but liked that amount than 180$.

2026-06-08 via Nuitee
M
Michelle family_with_children us
8
A nice place to stay and play.
Pros:

There was so much on site available

Cons:

Bed were not comfortable. And when in the room and trying to settle kids down, the tv and cable did not work. Most channels were not there and when we found a station(not a kids one) it glitched and cut out.

2026-06-08 via Nuitee
P
Phallen solo_traveller us
6
Cons:

Only 3 big slides were open some of the time. The only pool they have was closed most of the time also the hot tub area was closed all Saturday evening as well. We started to get bored of it because we expected all attractions to be open not just a wave pool and small children attractions. We were told by they are under staffed and that's why a lot of stuff was closed.

2026-06-08 via Nuitee
M
molleighg975 Friends getaway
2
Really Disappointed
Pros:

The staff were rude, the beds were awful and the pillows flat, there was trash everywhere, and our in room phone was disgusting. The elevators were so small and dropped often. It was not worth the cost by any means. The location was nice, but the staff being so rude really took away from the experience for us and we won't stay here again, or at any Cedar Point/Six Flags properties. It was really disappointing.

2026-06-03 via Tripadvisor
C
Caleb family_with_children us
8
2026-06-01 via Nuitee
T
Ticarra solo_traveller us
10
2026-05-30 via Nuitee
C
Candy family_with_children us
9
2026-05-26 via Nuitee
J
Jailene family_with_children us
10
2026-05-26 via Nuitee
L
Lisa family_with_children us
4
2026-05-24 via Nuitee
M
Michael couple us
7
Nice but not worth the expense with pool areas not opened
Pros:

The property itself is nicely maintained and well kept throughout. The rooms were nice but my bed was way more firm than my sons. I’d suggest testing mattresses frequently, mine I could feel the springs.

Cons:

As mentioned above the mattress.
Also at the water park they did not have all the slides or pool areas opened because they didn’t have life gaurds available for the area. My son was very upset because he wanted to try out some of the slides but they were closed.

2026-05-24 via Nuitee
A
Aaron solo_traveller us
10
2026-05-24 via Nuitee
A
Angel solo_traveller us
8
Great location not so great ride closures
Pros:

Location was great, theming of water park and hotels was perfect. Staff was great.

Cons:

Too many water park attractions were closed during our visit leaving open attractions with longer waits. Hotel is too expensive to have so many rides closed. Also no in-room room irons.

2026-05-19 via Nuitee
A
Amanda family_with_children us
3
Decent location, mediocre hotel. Horrible restaurant. Not good value for the money paid.
Pros:

Good location

Cons:

Famous Dave's restaurant (attached) served us completely raw chicken. The service was poor. Inside the hotel, it was better, but overall staff just seemed grumpy.

2026-05-18 via Nuitee
L
Lisa family_with_children us
10
My family and I had an amazing time! I would definitely come back again my nephew didn’t want to leave. We enjoyed our w
Pros:

The staff was very friendly, the hotel was clean, the acrade was fun! The beds were comfy

Cons:

Saturday the 5 water slides were down but on Sunday 4/5 water slides were up and running

2026-05-18 via Nuitee
M
Mia family_with_children us
10
Pros:

Very clean and welcoming

Cons:

How it sits on the water the views were amazing except my window needed cleaned I had a bayside view but the window was dirty

2026-05-17 via Nuitee
S
Sabrina family_with_children de
7
Für Familien mit Kindern und kleinen Wasserratten
Pros:

Das Hotel ist ganz auf die Bedürfnisse von Kindern ausgelegt und verfügt über eine sehr schöne Bade- und Rutschenlandschaft, die bei unserer Buchung inklusive war. Das Frühstücksbuffet bietet eine gute Auswahl an unterschiedlichen Essensmöglichkeiten - einzig normales Wasser hat gefehlt.

Cons:

Unser Zimmer hätte sauberer sein können. Schon beim Beziehen fiel auf, dass man ab und zu einen Staubsauger, als auch Wischmopp nutzen sollte, stattdessen war der Dreck in den Ecken des Zimmers verteilt und während unseres 3-tägigen Aufenthalts war nicht einmal der Zimmerservice da, um wenigstens den Müll zu entleeren.

2026-05-17 via Nuitee
C
Christopher solo_traveller us
10
Family friendly vacation
Pros:

The variety of activities, was awesome !

Cons:

Beds weren't the most comfortable. Sadly. Regardless though, I will gladly return.

2026-05-15 via Nuitee