Eurostars Madrid Gran Vía

Hotels
•
Eurostars Hotels
8.7 (4155 reviews)
Leganitos, 13 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Breakfast quality inconsistency

Categories

Cleanliness
8.34
Mixed sentiments observed regarding cleanliness; some guests mentioned issues with linens.
Service
9.31
Staff is extremely polite and willing to help, with positive interactions reported.
Location
9.35
Excellent location in city center with easy access to attractions.
Room Quality
8.8
Rooms generally comfortable and spacious, though some guests mentioned size and layout drawbacks.
Amenities
8.33
Some amenities like the minibar were mentioned as broken; otherwise satisfactory.
Value for Money
8.79
Good value for the price, but some guests felt it was on the high side.
Food and Beverage
7.84
Breakfast quality not meeting expectations for a 4-star hotel.
Overall Experience
8.81
Overall positive experiences, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Luxurious Accommodation

Eurostars Madrid Gran Via offers modern and spacious rooms with a small seating area, air conditioning, and some with terraces. Enjoy the comfort and convenience during your stay.

Convenient Location

Located just 50 metres from Madrid's bustling Gran Via, surrounded by shops and restaurants, the hotel provides easy access to the city's attractions. Explore the vibrant neighborhood and immerse yourself in the local culture.

Exceptional Services

With free Wi-Fi, a tour desk, and ticket services, Eurostars Madrid Gran Via ensures a seamless experience for guests. Let us help you plan your excursions to nearby cities and make the most of your visit.

Experience the best of Madrid at Eurostars Madrid Gran Via. Book your stay now and create unforgettable memories.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4155 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
B
Bibiana • solo_traveller • es
9
2026-06-20 • via Nuitee
P
Pamela • solo_traveller • cl
8
2026-06-20 • via Nuitee
S
SalvaPena • solo_traveller • do
8
2026-06-20 • via Nuitee
J
jaime • couple • es
10
2026-06-18 • via Nuitee
M
María • solo_traveller • es
10
2026-06-17 • via Nuitee
J
Julieta • couple • ar
7
Cumple su función para estadía corta
Pros:

Está correcto

Cons:

Tiene dos ascensores es raro

2026-06-17 • via Nuitee
J
joan • couple • es
10
Escapada para concierto
Pros:

Nos cambiaron de hotel debido a un problema técnico. A pesar de ello, la gestión fue correcta, el cambio se realizó sin inconvenientes y nos asignaron una habitación que estaba bien y cumplía con nuestras expectativas.

Cons:

Nada

2026-06-17 • via Nuitee
A
Aldo Aberto • couple • ar
9
2026-06-16 • via Nuitee
K
Kristine • solo_traveller • ch
10
2026-06-15 • via Nuitee
P
Pedro • couple • br
9
No geral gostamos bastante do hotel. Boa localização boa limpeza e funcionários atenciosos. Voltaríamos a ficar hospedad
Pros:

Cama confortável, espaço no quarto ok e não fica apertado

Cons:

Chuveiro ficou estreito pelo fato do porta shampoo e sabonete ficar próximo da ducha e também vaza um pouco de água pra fora do boxe

2026-06-15 • via Nuitee
S
Simona Maria • family_with_children • it
9
2026-06-14 • via Nuitee
M
martin • couple • ar
8
Serena elegancia
Pros:

Desayuno muy bueno y variado, de buena calidad.

Cons:

Me hubiera gustado contar con un gimnasio

2026-06-14 • via Nuitee
M
Mercedes • couple • es
1
Mucho cuidado con dejar nada en la habitación que estimes
Pros:

Ubicación y comodidad del parking

Cons:

Me desapareció un sombrero en la habitación, entiendo que en un hotel de esta categoría esto no debería ocurrir. Después de comprobar varias veces que no lo tenía en otro sitio (a veces una está segura de haber dejado algo en un sitio y luego no es así, en este caso no me equivoqué, lo dejé en el armario en la habitación porque íbamos a sitio cubierto y no lo necesitaba) en recepción no me hacen ni caso… “que ellos no lo tienen” pues en ese hotel debe haber meigas porque ha desaparecido solito… estoy enfadadísima

2026-06-13 • via Nuitee
G
Gaston • couple • ar
7
2026-06-13 • via Nuitee
A
Alicia • solo_traveller • es
8
2026-06-13 • via Nuitee
M
Maria carolina • family_with_children • br
8
Um bom custo benefício
Pros:

Da cama confortável e do bom chuveiro para o banho.

Cons:

Achei apertado oara 3 pessoas.

2026-06-11 • via Nuitee
Анастасия • couple • es
10
2026-06-11 • via Nuitee
D
Diego • couple • ec
10
Excelente hotel
Pros:

Todo

Cons:

Nada

2026-06-10 • via Nuitee
D
Dusan • family_with_children • me
7
2026-06-09 • via Nuitee
J
jose • couple • pt
10
2026-06-08 • via Nuitee