Best Western Orlando Gateway Hotel

Hotels
Best Western
8 (9193 reviews)
7299 Universal Boulevard , Orlando , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including mold and uncleaned rooms.
Service
9.86
Many reviews highlighted friendly and accommodating staff.
Location
9.9
Location was frequently praised as being excellent and very convenient.
Room Quality
6.85
Room quality was described as outdated and uncomfortable in some reviews.
Amenities
7.88
Amenities were mentioned as basic; lacks sufficient offerings like free coffee.
Value for Money
7.84
Some reviews indicated decent value, but concerns about high prices were noted.
Food and Beverage
6.89
Reviews mentioned limited breakfast options and high breakfast prices.
Overall Experience
8.86
Overall experience varied but included significant positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Convenient Location and Shuttle Service
Situated in Orlando, Florida, the hotel offers complimentary shuttle transportation to popular attractions like SeaWorld and Universal Studios Orlando, making exploring the city a breeze.

Relaxation and Recreation
Guests can unwind at the outdoor heated pool and 2 hot tubs, perfect for a relaxing day under the sun. For fitness enthusiasts, the hotel provides a state-of-the-art gym and a basketball court for some friendly competition.

Dining Options for Every Craving
Indulge in delicious meals at Sharky & Jack’s Restaurant, serving up traditional American cuisine and a full-service bar. For a quick bite, Shades Deli offers a variety of options for all meals, from sandwiches to pastries.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Best Western Orlando Gateway now!

Important information:

Please note that a buffet breakfast is available for USD 13.99 per person per night. Please note that hotel parking is not equipped for large trucks or trailers.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$22.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 9193 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
M
Muhammed Ertugrul solo_traveller tr
7
2026-06-13 via Nuitee
C
Ciaudia Evelin extended_group pa
10
Pros:

Limpio y organizado

2026-06-13 via Nuitee
C
Christopher solo_traveller gb
7
Great location but dirty room.
Pros:

Location was perfect for us. I paid 300 dollas for 4 nights pool side with a perfect location 👌

Cons:

Rooms am not cleaned. Had to ask for clean towels. Shower was awful and dated. On the last night woke up with bed bug bites on my back.

2026-06-13 via Nuitee
J
Jeannette couple us
10
2026-06-13 via Nuitee
B
Bhaidani couple us
7
2026-06-13 via Nuitee
A
Ahmad family_with_children il
7
2026-06-12 via Nuitee
J
Josh extended_group us
8
2026-06-12 via Nuitee
J
JAIME family_with_children co
10
Recomendando por precio y ubicación!!!
Pros:

Recomiendo ese Hotel, es económico, limpio, espacioso, cerca de los parques y los outlets. Ideal para una estadía.

Cons:

El desayuno no es tan variado

2026-06-12 via Nuitee
Q
Queso solo_traveller cr
7
Bien
Pros:

Me gustó la ubicación del hotel cerca de las atracciones turísticas y diferentes puntos para visitar

Cons:

Desdé el momento en que llegué, tenía pasé para ir al parque temático de Universal Studio y nunca me ayudaron con el bus, que en teoría decía que se brindaba el transporte a los parques temáticos, tampoco le informan a uno del depósito que hay que realizar y la demora para la devolución, después mi habitación presentó varios desperfectos los cuáles tuve que comunicar al servicio encargado para solucionarlos y el jabón de baño tuve que solicitarlo al personal de limpieza porque no había en la habitación

2026-06-12 via Nuitee
M
Marcela couple us
10
2026-06-11 via Nuitee
K
Kimberly family_with_children us
8
Overall experience was good. Would definitely recommend.
Pros:

Location. It’s close to everything that I needed to go to. The employees were helpful and friendly.

Cons:

Initially there was an issue with the water not draining in the tub but that was fixed quickly and I wish it was explained that there was no microwave . I hadn’t been to this location in a couple years and didn’t know they no longer provided microwaves in the hotel room.

2026-06-11 via Nuitee
K
Kim extended_group us
6
2026-06-11 via Nuitee
7
741randap Friends getaway
10
Joan is the MAN
Pros:

⭐⭐⭐⭐⭐

If you’re anywhere near Orlando, do yourself a favor and stop by the bar at the Best Western Orlando Gateway and ask for Joan.

We don’t even stay at the hotel, but every time we’re in the area, we make it a point to stop in and see him. Joan is hands down one of the best bartenders we’ve met. He remembers his customers, makes everyone feel welcome, and always provides top-notch service with a great attitude.

Whether you’re looking for a perfectly made drink, great conversation, or just a friendly face after a long day, Joan delivers every time. His professionalism, personality, and genuine hospitality keep us coming back again and again.

The hotel is lucky to have him behind the bar. Thanks, Joan, for always making our visits memorable—we’ll definitely be back!

— Your Mississippi regulars 🍻😎

2026-06-10 via Tripadvisor
A
Anika couple us
6
2026-06-10 via Nuitee
N
Nicole solo_traveller us
8
2026-06-10 via Nuitee
F
Fabiana couple us
10
Orlando Park getaway
Pros:

The location is perfect if you want to be in the middle of all the Orlando parks. The hotel itself is very clean and the rooms are comfortable. You practically have everything you need for a great price.

2026-06-10 via Nuitee
Y
Yailyn family_with_children us
10
Excelente
Pros:

Todo muy limpio muy agradable mi estancia

2026-06-09 via Nuitee
J
Jeniyah couple us
10
2026-06-09 via Nuitee
Y
Yamiley couple us
5
Pros:

Location and the pool area

Cons:

The room smelt when we first walked in the tub stopper was causing the bath to fill instead of draining properly.

2026-06-08 via Nuitee
A
Alexander family_with_children us
9
Pros:

Todo bien. Calidad precio justo.

2026-06-08 via Nuitee