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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Car hire
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Massage services
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Packed lunches
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Spa/wellness center
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Solarium
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Pool with view
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Adult only
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Pool bar
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Outdoor furniture
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Sun umbrellas
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodation near La Isla Beach
Private Marina and Outdoor Pool: Sina Suites boasts a private marina and an outdoor swimming pool offering stunning lagoon views, perfect for relaxation and leisure.
Gourmet Dining Options: Indulge in a delicious continental breakfast and authentic Mexican cuisine at the poolside La Isla Restaurant, or sip on refreshing drinks at the Chac Mool Bar set in a charming Palapa thatched hut.
Convenient Location: Located in Cancún’s hotel zone, just a short 5-minute walk from La Isla Beach, Sina Suites offers spacious and air-conditioned rooms with modern amenities. Don't miss the chance to experience luxury and comfort at its finest - book your stay now!
ADULTS ONLY Property.
Please keep in mind that children are not accepted at our property, only teens of 18 and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Sina Suites is truly a hidden gem of Cancun if you enjoy the authentic experience of Mexico. The rooms are large and clean and the staff is always available and willing to help. They have a large, relaxing out door pool and a dock overlooking the lagoon, where you can see the entire hotel zone lit up at night, including the Skywheel in La Isla across the lagoon. Situated in a quiet cul de sac at the north end of the hotel zone, it is quieter and more relaxed than other more prominent resorts. It also makes using UBER easier since the area isn't as heavily controlled by the "taxi cartels" found at other places in the hotel zone.I would definitely visit again.
If it's your first time in Mexico, there is a few things about staying here you should know. Central air conditioning is not very common, and while every unit does have a mini split which works well in the sleeping area, the front living room doesn't get very cool. But it does have a ceiling fan so that helps. Also, and this is very important, Sina suites is an older complex than some of the other resorts in the hotel zone. The older plumbing systems in many parts of Mexico, are not designed to flush ANYTHING but human waste, including used toilet paper. There is always a trash bin next to the toilets for toilet paper and the staff does an excellent job keeping them clean and tidy every day, but when staying here follow this rule when using the toilets: "If it doesn't come out of your body, it goes in the trash."
The staff were so nice and considerate!!! Shoutout to Louis for being a great help in our staying. Everything was clean, comfortable, close to everything and the staff were amazing
Limpieza, habitación muy amplia, personal muy atento, comodidad, etc
Nada, todo correcto
Camera molto grande, zona tranquilla, colazione opzionale da rivedere per le opzioni da scegliere.
La ubicación cerca de la zona hotelera. La tranquilidad del sector. La vista a la Laguna.
La atención del personal puede mejorar para hacer la estancia mas agradable. La habitación que nos tocó es amplia pero una decoración muy simple , fría, sin vida. S mi parecer y desentona con el ambiente alegre de Cancún.
Le camere sono spaziose e pulite. Quelle al piano terra danno tutte sul giardino con la vista sul mare. Carina la piscina che è aperta fino alle 10:00 di sera. Letti comodi. L'asciugacapelli è da richiedere alla reception
La televisione non funzionava. La colazione. Niente di che , inoltre il secondo giorno era disponibile solo la colazione continentale (pane e marmellata) ed era disponibile un'ora dopo del previsto. Consiglio di far colazione fuori assolutamente.
Buona posizione e personale accogliente. Cucina veramente eccezionale
Es war alles sehr wohlwollend, tolles Ambiente an der Lagune sowie am Pool. Das W-Lan hat auf der gesamten Anlage sehr gut funktioniert. Sehr seriöse Abwicklung (auch Zahlungsmodalitäten). Wir wurden herzlich aufgenommen (allgemein freundliches Personal), durften früher Einchecken und nach dem Auschecken noch den Pool nutzen. Toll ist, dass gleich ein Restaurant am Pool dabei ist. Wir würden immer wieder kommen!
Nichts
Tout
La proximité des crocodiles sans barrière.
El lugar es muy bonito, las habitaciones cuentan con gran espacio y unas camas fabulosas para descansar, la alberca tiene una altura ideal para nadar un rato y descansar, los alimentos y bebidas son deliciosos con una gran relación calidad-precio. En cuanto a la atención del personal fue más que buena. Sin duda regresaría a este lugar!
Todo fue maravilloso, únicamente en una de las habitaciones que rentamos la Srta. Encargada de la limpieza a veces descuidaba un poco detalles como acomodarnos las almohadas, dejar los productos de higiene personal y cambiar toallas de baño. Pero fuera de eso, todo fue sumamente agradable. Creemos que son pequeños detalles que al final a grandes razgos no perjudicaron nuestra gran experiencia en el lugar.
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