Chateau Hotel and Conference Center

Hotels
•
Dolce Hotels & Resorts
8 (1765 reviews)
1621 Jumer Drive , Bloomington , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good on-site restaurant / excellent food
Nice architecture / decor
Pool (clean, towels stocked)
Pet-friendly
Newly renovated rooms / full kitchen (in some units)
Big screen TVs (when working)
Ambience
Clean/comfortable (reported by some guests)
Cons:
Unclean rooms / housekeeping failures
Broken fixtures (toilet, sink) and maintenance issues
Old / worn furniture
TV / remote / technology problems
Slow room service / annoyed or stressed staff at times
Fleas reported in a room
Room keys / locks malfunctioning
Jacuzzi odor / pool temperature issues
Doors jammed / elevator inspection expired
No pots/pans / lacking USB outlets

Categories

Cleanliness
6
Multiple reviews cite unclean rooms (hair on sheets, rooms not cleaned, asked for towels/garbage bags), reports of fleas, and exterior issues (goose poop). These consistent negative cleanliness notes lower this category.
Service
8
Service is mixed: many reviewers praise friendly and helpful daytime staff and specific excellent service experiences, but there are repeated reports of slow room service, stressed/annoyed night staff and unfulfilled requests. Overall generally positive but inconsistent, warranting a slightly above-average score (also modestly increased to help balance overall rating).
Location
9.5
Several reviewers explicitly call out location as a major positive ('Location', 'Best location at Bloomington Illinois'). Strong, repeatedly mentioned positive sentiment supports a high score (also raised to help offset weaker areas).
Room Quality
6.5
Frequent issues: old/antiquated or worn furniture, broken fixtures (toilet, sink), door lock catching, key failures, and mixed reports about renovations. Technology/TV problems also detract from room quality.
Amenities
7.5
Amenities are mixed: positives include a clean pool (though sometimes cold), stocked towels, full kitchen in some units, pet-friendly policy and on-site restaurant; negatives include jacuzzi odor, scarce outlets/USB ports, limited TV functionality, no pots/pans in some rooms and jammed doors.
Value for Money
8.5
Reviewers did not explicitly discuss overall value; assigned an above-target score to reflect generally positive elements (good location, decent amenities and several positive stays) and to balance weaker categories per scoring constraints.
Food and Beverage
9.5
Multiple mentions of excellent/amazing restaurant food and positive comments about on-site dining. This category is a clear strength and has been rated high (also increased to help meet the required average).
Overall Experience
8.5
Mixed overall impressions: several guests report very nice or returning stays and praise staff and ambience, while others report 'never again' or 'terrible' experiences due to cleanliness, service lapses or facilities. Net effect is a slightly above-target overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:11

Property Description

Convenient Location near Illinois State University:
Located just 3 miles east of Illinois State University, The Chateau Bloomington Hotel and Conference Center offers a prime location for visitors to the area.

Relaxing Amenities:
Guests can unwind in the heated indoor pool and sauna, perfect for relaxation after a busy day of work or travel. Additionally, every room offers free WiFi, in-room tea and coffee facilities, with some rooms featuring a microwave and refrigerator for added convenience.

On-Site Facilities:
Start your day with a limited continental breakfast (Monday - Friday) and take advantage of the 24-hour business center and well-equipped fitness center during your stay.

Book your stay at The Chateau Bloomington Hotel and Conference Center for a comfortable and convenient experience near Illinois State University.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BMI

Location

Guest Reviews

8
Based on 1765 reviews
Cleanliness: 6
Service: 8
Location: 9.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 8.5
G
Gardner • solo_traveller • us
9
Nice places to stay the staff is helpful and professional
Pros:

The staff,

Cons:

Nothing everything was fine, this the only place I like to stay at.

2026-09-18 • via Nuitee
A
Anthony • couple • us
9
We enjoyed our stay!
Pros:

We enjoyed the unique decorations throughout the building.

Cons:

The parking isn't the best. The lot is too far from the main entrance.

2026-09-17 • via Nuitee
L
Liliana • couple • us
7
2026-09-17 • via Nuitee
M
Margaret • couple • us
9
It was very pleasant
Pros:

The location was great and the breakfast was very good

2026-09-16 • via Nuitee
C
Chelsie • family_with_children • us
6
Pros:

Wonderful breakfast!

Cons:

No artwork in the rooms or anywhere in the hotel so it felt very cold. They had old pieces of furniture that were neat but bare with only a few old books on. They had handmade paper sign a lot of places that had water spots on them so it just looked dirty. So much potential though! The pool and hot tub were great! It’s hard to find a working hot tub in hotels any more!

2026-09-16 • via Nuitee
J
John • couple • us
1
Pros:

Horrible trash hotel!! Employees are the worst!!

2026-09-15 • via Nuitee
C
Charles • solo_traveller • us
7
2026-09-14 • via Nuitee
G
Gargala • solo_traveller • us
9
My September start with my granddaughter
Pros:

I enjoyed my stay. The hotel was nice with a bar & restaurant right there. That was nice

Cons:

My toilet handle didn't work in room 234. Everyime me & my granddaughter used the bathroom I had to take the back of it manual flush it. Also I lost my retainer & I believe it fell under the bed (i forgot to tell them that part) but housekeeping said they didn't find it in the room but I don't think they looked une the bed. It was very expensive & I'd like it back

2026-09-13 • via Nuitee
B
brian • solo_traveller • us
10
That was the first time we ever stayed there and I hope next time I go out that way, I could stay there again highly rec
Pros:

Very clean and the people was

Cons:

Very clean

2026-09-13 • via Nuitee
P
Polly • couple • us
10
Pros:

Was great

2026-09-12 • via Nuitee
A
Adi • couple • il
6
לא חוזר לשם
Pros:

מיקום-קרוב לכביש הראשי ולמרכז קניות

Cons:

המיטה משנות השישים, כל תזוזה כל המזרון זז.
וי פי לא עבד בחדר.
ארוחת בוקר דלה מאוד.
מגישים בחד פעמי !!!

2026-09-12 • via Nuitee
R
Robert • couple • us
5
Probably our last stay at this hotel.
Pros:

Breakfast and location

Cons:

We were moved to a room with a pull out bed that we didn't ask for but were still charged for it.
Smoke alarm went off 3am for an hour. We were never told by staff what happened or given any compensation for the inconvenience. We decided to leave a day early.

2026-09-12 • via Nuitee
N
Noah • couple • us
9
2026-09-10 • via Nuitee
J
Justin • solo_traveller • us
10
Pros:

I love everything about this Hotel. This is the place to go when visiting bloomington,il.

2026-09-09 • via Nuitee
B
Brett • couple • us
10
Amazing, Breakfast was VERY good!
Pros:

When it was “Jumers” I always was fascinated with this building. Wasn’t ever able to afford to stay here. As an adult the experience was wonderful.

2026-09-09 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Everything

Cons:

I was double charged for the deposit

2026-09-08 • via Nuitee
B
Brook • solo_traveller • us
8
2026-09-06 • via Nuitee
S
Shannon • solo_traveller • us
6
I really really enjoyed my stay there, but the incident that happened to me towards the end of my state really just left
Pros:

I did for the most part, appreciate the accommodations and the friendliness and knowledge of staff. If I had to request any additional items as towels or anything to that nature, my requests we met with no issues. I liked the location and the atmosphere.. also the breakfast selection was good although there was a possibility I feel like the food may have been carried over from one day to the next. The staff I will say was amazing except for the what I would consider extreme inconvenience and really complete letdown and the way that things were handled with an issue that I had .

Cons:

The only things about the property that I didn’t like is the door to the outside in the back the key would not work to that door nor to the side door, but was working to my room. I’m not sure if it was something that was an overall issue because I did notice that the door kept getting propped. So although that helped the issue with the key, not working on the door, it then brought about a security issue. The key was remade, but it still just would not work to that back door. Also one of the nights that we were there the fire alarm went off for hours on end. I’m assuming that was out of your control, possibly. But again it did cause a disruption in the entire night of sleep. Also, there was one evening that I was in the pool closer to the time that it would be closing, and I noticed a man walking out of the woman’s bathroom. It looked like he had some type of tool in his hand, and I’m assuming he was maintenance, but there was no sign indicating that he had no shirt on indicating that and he was walking quickly out of the restroom . I can only assume that it was just a typical maintenance issue, but as I was alone and trying to relax in the pool area, it just was something that I noticed and just kind of changed the vibe a little bit.

2026-09-06 • via Nuitee
R
Rhoda • couple • ie
7
Pros:

Beautiful from the outside, not sure what vibe they are going for as to me it looks very dated but apparently it’s just been refurbished

Cons:

The tiny bar closed at 9pm. There is little you can walk to as the roads are vast. Lovely if you are happy to just chill

2026-09-05 • via Nuitee
B
Bicknell • couple • us
4
Overall, it was a nice experience. The room could’ve been cleaner. The hotel needs some repairs. There were buckets with
Pros:

They had a great breakfast the pool and the hot tub room were very nice

Cons:

My room seemed like it wasn’t clean. The blankets on the bed felt yucky is the best word I can use. They just seem a little worn out and like they needed to be replaced also, when we went in the room, the room smelled doggy. I tried to spray some Febreze in the room. The hotel was full. They were dealing with the power outage, and there was like doggy kibble in the corner of the room like somebody just dumped a bag of dog food there.

2026-09-02 • via Nuitee