Hotel Plaza Colon

Hotels
8 (2152 reviews)
San Marcos 261 , Arica , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.14
Issues mentioned with cleanliness, particularly with dirty rooms and unclean utensils.
Service
9.11
Staff were noted as very attentive and friendly.
Location
9.15
Proximity to beach and central location were frequently praised.
Room Quality
7.1
Rooms described as old and small, with some issues regarding ventilation.
Amenities
8.13
Basic amenities provided, though some were noted to be in less than ideal condition.
Value for Money
7.59
Value questioned due to cleanliness and room issues, but reasonable for location.
Food and Beverage
7.64
Breakfast was mentioned positively, but overall food options were considered average.
Overall Experience
8.11
Midrange experience, with equal shares of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:44

Property Description

Tranquil Accommodation Near Main Square

Comfortable Rooms with Amenities
Enjoy a peaceful stay in our rooms equipped with private bathrooms and cable TVs. Take advantage of our room service for added convenience.

Convenient Services and Shuttle Options
Benefit from a 24-hour front desk and optional laundry services. Explore the city hassle-free with airport shuttle services and organized city tours.

Ideal Location with Free Parking
Located just 100 meters from the main square, Hotel Plaza Colon is the perfect base for exploring Arica. Take advantage of our free private parking during your stay.

Book your stay at Hotel Plaza Colon now for a relaxing and convenient experience in Arica!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2152 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
B
Blanca • family_with_children • cl
10
2026-07-11 • via Nuitee
Z
Zuleta • couple • cl
10
2026-07-11 • via Nuitee
J
JAIME RODRIGUEZ LEIVA • solo_traveller • cl
6
2026-07-09 • via Nuitee
A
Ariana • solo_traveller • cl
10
Pros:

La ubicación y la atencion del personal

Cons:

La vista que daba al peladero

2026-07-09 • via Nuitee
J
Juan Piazza • solo_traveller • cl
9
Pros:

El desayuno u la limpieza

Cons:

El ascensor

2026-07-09 • via Nuitee
S
Sergio • solo_traveller • cl
9
2026-07-09 • via Nuitee
D
David Cordova Laferte • solo_traveller • cl
10
Excelente
Pros:

Excelente atención del personal , muy cosas las habitaciones , desayuno bufet muy bueno y muy central su ubicación ,lo recomiendo 100%

2026-07-07 • via Nuitee
O
oyarzo flores • solo_traveller • cl
10
Pros:

Lo mejor es la ubicación y muy agradecidos de todo el personal, reconocimiento 100% me voy feliz 😄

2026-07-07 • via Nuitee
A
Araya Hurtado • couple • cl
5
2026-07-06 • via Nuitee
P
Patricio • couple • cl
8
Pros:

Ubicación: MUY buena. Desayuno: Buenos. Ruido: Casi nada.

Cons:

Bajas de presión del agua y falta de secador de pelo en las habitaciones.

2026-07-06 • via Nuitee
T
Thalia Nohemy • solo_traveller • bo
8
Bonito y cómodo.
Pros:

Habitación limpia.
Personal de recepción amable.

Cons:

Personal de desayunos con mal humor

2026-07-05 • via Nuitee
M
Marcelo • solo_traveller • cl
7
Excelente ubicación en casco histórico
Pros:

La ubicación y la amabilidad del personal

Cons:

El ascensor no me daba confianza, demasiado ruido externo se escuchaba en la pieza toda la noche y afectaba el buen sueño, y que me cobraran más que lo señalado en Booking.

2026-07-05 • via Nuitee
G
Giuliana Andrea • solo_traveller • cl
10
2026-07-05 • via Nuitee
P
Paola • solo_traveller • cl
8
2026-07-01 • via Nuitee
M
Mauricio • couple • cl
6
Pros:

Playa

Cons:

Pieza al lado de la calle, mucho ruido, no pude dormir.

2026-07-01 • via Nuitee
K
Kuei Sheng • solo_traveller • pt
7
Pros:

Location is good

Cons:

Facility is old

2026-07-01 • via Nuitee
M
Mario • solo_traveller • cl
9
2026-06-30 • via Nuitee
F
FELIPE • solo_traveller • cl
7
Pros:

Ubicación excelente

Cons:

Camas y almohadas no muy cómodas colchón desgadtado

2026-06-29 • via Nuitee
I
Ibacache • solo_traveller • cl
10
Pros:

Muy buena atención, personal muy amable, muy limpias y ordenadas las piezas todos los días, ricos y abundantes desayunos, vista desde el comedor privilegiada, maravillosa ubicación, permite conocer lugares patrimoniales caminando, un lugar para recomendar y volver

2026-06-28 • via Nuitee
P
pmc_utreras • solo_traveller • cl
8
2026-06-28 • via Nuitee