Hotel Plaza Colon

Hotels
8 (2173 reviews)
San Marcos 261 , Arica , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.14
Issues mentioned with cleanliness, particularly with dirty rooms and unclean utensils.
Service
9.11
Staff were noted as very attentive and friendly.
Location
9.15
Proximity to beach and central location were frequently praised.
Room Quality
7.1
Rooms described as old and small, with some issues regarding ventilation.
Amenities
8.13
Basic amenities provided, though some were noted to be in less than ideal condition.
Value for Money
7.59
Value questioned due to cleanliness and room issues, but reasonable for location.
Food and Beverage
7.64
Breakfast was mentioned positively, but overall food options were considered average.
Overall Experience
8.11
Midrange experience, with equal shares of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:44

Property Description

Tranquil Accommodation Near Main Square

Comfortable Rooms with Amenities
Enjoy a peaceful stay in our rooms equipped with private bathrooms and cable TVs. Take advantage of our room service for added convenience.

Convenient Services and Shuttle Options
Benefit from a 24-hour front desk and optional laundry services. Explore the city hassle-free with airport shuttle services and organized city tours.

Ideal Location with Free Parking
Located just 100 meters from the main square, Hotel Plaza Colon is the perfect base for exploring Arica. Take advantage of our free private parking during your stay.

Book your stay at Hotel Plaza Colon now for a relaxing and convenient experience in Arica!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2173 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
J
Joan • solo_traveller • cl
10
2026-07-25 • via Nuitee
J
Junior Eduardo • solo_traveller • pe
10
2026-07-25 • via Nuitee
J
Jonathan • couple • cl
10
Pros:

Muy cómodo y bien ubicado

2026-07-25 • via Nuitee
L
Luisafernanda • solo_traveller • bo
8
Buen precio-calidad en el.centro histórico patrimonial.
Pros:

Muy bien ubicado, si quieres estar en el centro.

2026-07-24 • via Nuitee
A
Alvaro • solo_traveller • cl
7
2026-07-23 • via Nuitee
V
Vidal • solo_traveller • cl
9
2026-07-23 • via Nuitee
C
Consuelo danitza • couple • cl
9
Excelente personal y buena ubicación del hotel. Lo recomiendo al 100
Pros:

La ubicación muy central y se podía llegar caminando a todos los lugares importantes. El desayuno buffet muy completo también

Cons:

Tal vez las instalaciones son un poco antiguas

2026-07-19 • via Nuitee
C
carolina • solo_traveller • cl
10
Pros:

La ubicación

2026-07-17 • via Nuitee
C
carolina • solo_traveller • cl
10
2026-07-17 • via Nuitee
B
Berro • couple • cl
8
2026-07-16 • via Nuitee
C
Carlos • couple • cl
8
Pros:

La ubicación

Cons:

La falta de aislación acústica

2026-07-15 • via Nuitee
R
Rivero • solo_traveller • ar
10
Pros:

Muy atentos los recepcionistas,llegamos de madrugada,nos recibieron aún así. Las instalaciones limpias y cómodas. Nada de que quejarse.

2026-07-15 • via Nuitee
G
Gwendoline • solo_traveller • fr
8
Pros:

Arrivée tardive possible. Bon petit déjeuner buffet

2026-07-15 • via Nuitee
B
Bordones • solo_traveller • cl
1
Pros:

La ubicación

Cons:

Las habitación demasiado pequeña, poca ventilación, colchones ya en mal estado, para nada cómodo, no cuenta con citofono para comunirse con resepcion lo que obliga a los pasajeros a subir y bajar las veces necesarias si existe una duda, no respetaron precio de reserva de la app booking, valor para nada acorde a la calidad de habitación entregada.

2026-07-15 • via Nuitee
L
Luisa • family_with_children • it
7
2026-07-14 • via Nuitee
C
Caamaño Rubio • solo_traveller • cl
4
Necesita mantención y mejoramiento
Pros:

La ubicación , los desayunos, atención de Rodrigo, y el joven que estaba en recepción fin de semana

Cons:

Agendamos en junio para Julio, al llegar la habitación que estaba designada estaba en reparaciones, nos designaron una que parecía de motel, Gracias a don Rodrigo que nos designó otra.
Control remoto de habitación 403 ninguno de los dos funcionaba correctamente. El cambio de toallas en cinco días fue una sola vez, en el baño mejorar el aseo, y una repisa para ubicar nuestras cosas,
En el Hall, zona de café tener vasos desechables para el pasajero disfrute algo caliente, en las camas no había un cojin

2026-07-13 • via Nuitee
J
Jessica • solo_traveller • cl
9
Cons:

Estar en la ventana que da a la calle , por la bulla ,solo eso .

2026-07-13 • via Nuitee
B
Blanca • family_with_children • cl
10
2026-07-11 • via Nuitee
Z
Zuleta • couple • cl
10
2026-07-11 • via Nuitee
A
Ariana • solo_traveller • cl
10
Pros:

La ubicación y la atencion del personal

Cons:

La vista que daba al peladero

2026-07-09 • via Nuitee