GALLERY One - A DoubleTree Suites by Hilton Hotel

Hotels
•
Doubletree by Hilton
7.6 (994 reviews)
2670 East Sunrise Boulevard , Fort Lauderdale , US

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Outstanding, personalized service from front desk (Steven)
Exceptional valet service (Aly)
Friendly and skilled bartenders (Lucie, Serena, Mauricio)
Convenient location near water taxi, beach grocery and mall
Pleasant rooms / attractive room appearance
Helpful staff assistance (Peter & Tyler)
Cons:
Housekeeping quality and scheduling issues (aseo de baja calidad, limpieza fuera de horario)
Incomplete dishware (vajilla incompleta)
Perceived overpricing for rooms ('Much money for regular room')
Isolated report of discriminatory/unfriendly behavior by some staff

Categories

Cleanliness
5
Multiple reviews call out low-quality housekeeping (aseo de baja calidad), cleaning outside scheduled times and incomplete dishware (vajilla incompleta) — overall negative cleanliness sentiment.
Service
9
Strongly positive: many guests praise front desk and valet staff by name (Steven, Aly, Peter, Tyler) and describe warm, professional, attentive service that enhanced their stays.
Location
8.5
Positive — guests note convenient access to water taxi, beach grocery and mall; location and nearby transport/attractions praised.
Room Quality
8
Generally positive — at least one guest described the room as beautiful; no major room defects reported.
Amenities
8.5
Positive — pool bar, valet, water taxi access and on-site bar service are repeatedly mentioned and appreciated.
Value for Money
6
Mixed-to-negative — one review explicitly calls the room overpriced ('Much money for regular room'), indicating perceived poor value for some guests.
Food and Beverage
8.5
Positive — multiple guests praise bartenders (Lucie, Serena, Mauricio) and the quality of drinks/food at the property.
Overall Experience
7.3
Overall positive due to standout staff and amenities, but experience is dampened by housekeeping issues, value concerns and an isolated report of discriminatory behavior.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:15

Property Description

Waterfront Location and Luxury Shopping
This Fort Lauderdale hotel offers a prime location adjacent to the Intracoastal Waterway and the upscale Galleria Mall. Guests can easily explore the waterways via water taxi and unwind at the nearby Fort Lauderdale Beach.

Suite Features and Amenities
Each suite at this DoubleTree hotel boasts a modern kitchenette with stainless steel appliances and a flat-screen cable TV. Select suites offer stunning views of the waterway, ensuring a comfortable and enjoyable stay.

Dining Options and Recreation
Indulge in casual American cuisine at Vue On The Water for breakfast, lunch, and dinner, with a variety of international dishes and cocktails. Relax by the outdoor pool or garden patio, stay active at the fitness centre, and enjoy convenient access to the water taxi for exploring nearby attractions.

Experience luxury and convenience at Gallery ONE DoubleTree Suites by Hilton Hotel in Fort Lauderdale.

Important information:

Breakfast included reservations only include breakfast for kids up to 12 years of age that are staying free of charge.

Prior to shipping items to the hotel, please contact Gallery One as shipping fees may apply. Contact details are available on your booking confirmation.

Please note that, for guests checking in early, a fee USD 25.00 is required.

Please note our pool and hot tub will be closed for repairs July 8, 2024 until August 9, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: FLL

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 994 reviews
Cleanliness: 5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 6
Food and Beverage: 8.5
Overall Experience: 7.3
J
JOSE • family_with_children • ec
9
2026-09-18 • via Nuitee
S
Stephanie • solo_traveller • us
7
Love FLL in September
Pros:

My stay was comfortable and beautiful was shown, the outside bar and pool areas were enjoyable, next time I will plan to use the water taxi tour, I like FLL in September

Cons:

I didn't get to the beach and it was the main reason for coming, I'm a senior and this location was too far away to walk. The phones didn't work properly, the one in my bedroom especially, never fixed but I was given a hotel credit for the inconvenience and I didn't like the limited breakfast meau

2026-09-17 • via Nuitee
C
Celia • couple • us
10
2026-09-17 • via Nuitee
A
Armando • couple • us
7
This was my second trip, and both trips you all had ac issues, love the location customer serv.
Pros:

Location, access to water taxi,employee were professional, everything look clean

Cons:

Ac in our room wasn’t working properly, the bed was uncomfortable, and the pillows. $55 valet parking was way to overprice.

2026-09-16 • via Nuitee
V
Victoria • family_with_children • us
9
Over all we had an amazing time.
Pros:

The entire front desk was so accommodating. The hotel is convenient to so many stores and there is a mall next door. The staff told us about cool things we were able to do from the hotel. Vincent worked at the pool he helped me with local things to do and we ended up having an even better trip.

Cons:

House keeping was trash. You can’t request towels and sheets from front desk. We had to let room service bring it and they would take hours on hours to bring anything every time. Came in our suite and made one bed. Took the dirty linen and did t replace anything. Had to wait a full day to get towels and rags.

2026-09-16 • via Nuitee
S
Sharonda • solo_traveller • us
10
2026-09-14 • via Nuitee
D
Due • extended_group • us
1
Pros:

They’re charging almost double for parking than what’s price listed on the details. When I told the about the discrepancy, they ignored me. Essentially they told me that they’ve been charging $55 for parking for years. Booking shows it’s $37.

2026-09-14 • via Nuitee
K
Kara • family_with_children • us
6
It was okay
Pros:

I didn't have the breakfast, but I thought the valet was convenient and the location was lovely. The staff was friendly and helpful. The lobby was clean and modern. I requested an early check in at 12, but a room was not yet available. There was a room ready an hour later ( looking back I think I should have kept the original check in time at 3)

Cons:

Our room was very disappointing. Not clean, the living room furniture was in bad condition, I.e. holes in the dining room chairs, an oil stain on the couch. The furniture had its time. Since we were staying for one night and checking out very early, we stuck it out and stayed in the room. I wonder if they just gave us any old room that was available because of our request. Won't do that again.

2026-09-10 • via Nuitee
M
Miguel Antonio • couple • us
9
Excelente
Pros:

La piscina, el barcon la comida y los empleados

Cons:

El aire de la habitación casi no enfriaba, el de la sala si, solo tienen que verificarlo era en la habitación 324

2026-09-10 • via Nuitee
J
Jerika • couple • us
8
Cons:

$55 a day for valet

2026-09-08 • via Nuitee
D
Dewayne • solo_traveller • us
5
Pros:

Staff helpful and friendlly

Cons:

Weird smell in the room and no WiFi

2026-09-07 • via Nuitee
A
André • family_with_children • pt
9
Pros:

Os colaboradores estavam sempre disponíveis para ajudar

Cons:

O ar condicionado no apartamento que nos atribuíram tinha uma máquina avariada, mas trocaram o apartamento rapidamente te para um semelhante

2026-09-06 • via Nuitee
J
James • solo_traveller • us
8
2026-09-06 • via Nuitee
M
m • solo_traveller • il
9
2026-09-04 • via Nuitee
C
Courtney • extended_group • us
8
2026-09-03 • via Nuitee
S
Stacey • solo_traveller • gb
8
Pros:

Lovely location, number of amenities close by. Pool towels available by the pool. Water taxi stops at the hotel.

Cons:

Pool was basic and there was not a lot of space for sun loungers.

2026-09-02 • via Nuitee
M
Malcolm • family_with_children • us
9
2026-09-02 • via Nuitee
J
Jasmine • solo_traveller • us
7
Could of been better and the cleanliness could be a lot better
Pros:

The staff

Cons:

The parking was $55 a night

2026-08-31 • via Nuitee
S
Shanaea • couple • us
5
2026-08-31 • via Nuitee
E
Edwin • family_with_children • co
8
Opción aceptable CON DEPÓSITO DE USD 100 POR NOCHE
Pros:

Ubicación

Cons:

Cobran 100 dólares de depósito y al extender una noche más me obligaron a pagar otros 100 dólares. Absurdo

2026-08-31 • via Nuitee