Holiday Inn Express - Temuco by IHG

Hotels
•
Holiday Inn Express
8.9 (2771 reviews)
Avenida Rudecindo Ortega 1800 , Temuco , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast variety
Cons:
Noise issues in some rooms
Limited food options at dinner
Further from the city center

Categories

Cleanliness
9.3
Overall reviews indicate a clean environment, with little to no negative mentions.
Service
9.3
Positive feedback on the staff's friendliness and attentiveness.
Location
8.3
Some reviews point to the hotel's location being on the outskirts, but it's generally accessible.
Room Quality
8.8
Generally comfortable rooms, but some comments mention noise issues from adjacent rooms.
Amenities
8.8
Amenities like the pool and breakfast received positive remarks; however, some amenities were missing.
Value for Money
9.2
The overall value is seen as satisfactory given the services and amenities provided.
Food and Beverage
8.3
Mixed reviews on food quality; breakfast was noted as good, but some items could improve.
Overall Experience
9.2
Overall sentiment reflects satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:47

Property Description

Modern Comfort and Convenience
Experience modern comfort and convenience at Holiday Inn Express Temuco, just 3.5 km from downtown. Enjoy free WiFi, cable TV, and amenities like a gym and pool (availability subject to pandemic situation).

Delicious Dining Options
Indulge in a complimentary buffet breakfast each morning, featuring a variety of dishes, sandwiches, desserts, and drinks at the Innporio cafeteria. Plus, prepare your own coffee in the comfort of your room.

Convenient Location
Conveniently situated near Highway 5, with Araucania Airport just 29.8 km away. Book your stay now and enjoy a relaxing and enjoyable experience at Holiday Inn Express Temuco.

Important information:

Upon check inn, all Guest will be asked for a valid credit card as a guarantee.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Due to government regulations, there is a maximum capacity of people simultaneously in the breakfast area, so guests must book a time slot for breakfast at the front desk upon arrival. In addition, there are specific service protocols that must be carried out.

In light of COVID-19 and for precautionary measures, the swimming pool is open with time and people restriction, with prior reservation in the front desk.

The pool and jacuzzi will be out of service until February 28th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Hot tub/jacuzzi is closed from 2026-10-31 until 2026-07-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZCO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 2771 reviews
Cleanliness: 9.3
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 8.3
Overall Experience: 9.2
J
Jose Manuel • couple • cl
8
2026-09-19 • via Nuitee
N
Natalia • family_with_children • cl
7
2026-09-19 • via Nuitee
J
jose luis • solo_traveller • cl
10
Pros:

la atencion del personal de cafeteria
excelente su amabilidad y atencion.

Cons:

muy alta la temperatura en la habitacion y no supe con regularla

2026-09-19 • via Nuitee
B
Bejota • solo_traveller • cl
10
Siempre excelente
Pros:

Siempre la atención del personal. Excelente.

Cons:

Pocos lugares Ara los fumadores, techados al aire libre. Y ahí hace frío...

2026-09-18 • via Nuitee
C
Carlos • solo_traveller • cl
9
Pros:

Llevo años haciendo uso de sus servicios, siempre superandose, sigan igual

Cons:

Todo me gusta, es muy agradable mi estadía en su Hotel

2026-09-18 • via Nuitee
I
Ilda • solo_traveller • cl
10
2026-09-18 • via Nuitee
S
Sergioandres • solo_traveller • br
9
2026-09-17 • via Nuitee
M
Marcela • family_with_children • cl
7
Cumple para estar de paso
Pros:

Buena ubicación, camas cómodas

Cons:

Las fotos hacían parecer que fuera más grande, hay que mejorar la calefacción de las habitaciones ya que es muy antigua y la pieza estaba muy calurosa

2026-09-17 • via Nuitee
J
Juan Carlos • solo_traveller • cl
9
Como en casa
Pros:

Muy bueno el desayuno y la atencion del personal

Cons:

Las almohadas son muy gotdas y duras

2026-09-15 • via Nuitee
S
Silvia • solo_traveller • cl
10
2026-09-15 • via Nuitee
R
Roberto • solo_traveller • cl
9
Excelente
Pros:

La tranquilidad y personal muy atento

Cons:

Sin comentarios

2026-09-15 • via Nuitee
C
Claudia • family_with_children • cl
8
Buona sistemazione
Pros:

Il personale della reception, molto cordiale e gentile e disponibile. I letti comodi e la pulizia della camera buona.

Cons:

I bagni con le vasche, da modernizzare senz’altro

2026-09-13 • via Nuitee
M
Miguel • family_with_children • cl
9
2026-09-13 • via Nuitee
F
Felipe • solo_traveller • cl
9
Pros:

Comodidad y atención

Cons:

Televisor con mala conexión wifi

2026-09-13 • via Nuitee
E
Esteban • family_with_children • cl
8
Todo bien excepto las camas grande, que son solo para una persona
Pros:

La atencion, limpieza, desayuno, pieza etc

Cons:

Las camas grandes, no son grandes son full y durmiendo 2 personas te caes, creo que con cama de 2 plazas (1.50 m de ancho estaria pwrfwcto

2026-09-13 • via Nuitee
J
Juan Manuel • couple • cl
10
Muy buena
Pros:

La atención y amabilidad del personal

2026-09-09 • via Nuitee
V
Victoria • family_with_children • ar
10
Recomendable al 100%
Pros:

Bien ubicado, camas cómodas y baño impecable

2026-09-08 • via Nuitee
L
Luciana • family_with_children • ar
10
Pros:

Todo. Es perfecto. Vamos todos los años!!

2026-09-07 • via Nuitee
J
Jaime • couple • cl
8
2026-09-05 • via Nuitee
C
CODJAMBASSIS • solo_traveller • cl
8
2026-09-05 • via Nuitee